Senior Software Support Analyst - Cloud & Observability

A leading technology services company seeks a Software Support Analyst to handle escalated technical issues and provide in-depth support and troubleshooting. The candidate should have a minimum of 2 years of experience, excellent problem-solving skills, and a background in Windows OS and AWS. Responsibilities include diagnosing complex issues, collaborating with development teams, and improving service delivery. This position offers a salary range of $65,300–$75,000, inclusive of performance incentives. J-18808-Ljbffr