Mortgage Closer

Location: Lebanon, TNIf you’re looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.About UsWorking at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees—through recognition, rewards, and opportunities to grow. Inside our walls, you’ll find a workplace that reflects the same trusted reputation we’ve built since the beginning. Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here—feedback drives decisions on workplace flexibility, transparency, and strategic priorities.Be the Guide for Life’s Big DecisionsImagine sitting across from a family ready to buy their first home or a business owner planning to expand. In a Lending role at Wilson Bank & Trust, you’re more than a banker—you’re a trusted friend who helps turn dreams into reality. Every conversation is an opportunity to guide someone through milestones that shape their future, from purchasing a home to growing a business. You’ll build relationships that go beyond transactions, becoming the person customers rely on for clarity and confidence in complex financial decisions. Over time, you’ll see those dreams come to life—homes filled with laughter, businesses thriving in your community—and know you played a part in it. It’s about being a cornerstone in your community, offering expertise and empathy while partnering with teams across the bank to deliver solutions that matter. Your career grows alongside the people you serve, and together, you’ll write stories of progress and possibility that last for generations.Position SummaryThe Mortgage Closer II is responsible for preparing closing packages and closing disclosures for secondary market transactions including preparing and requesting documentation needed for closing. This position provides required closing documents, funding details, and related instructions to closing agents. The Mortgage Closer II serves as a liaison between lenders, customers, realtors, attorneys, and internal teams, maintaining effective communication throughout the loan process. This position reports to the Mortgage Operations Manager and provides excellent service and support to team members and customers while demonstrating the Company’s values and supporting the mission.Position Duties And ResponsibilitiesResponsible for preparing closing packages and closing disclosures for secondary market transactions including preparing and requesting documentation needed for closingPrepare quality control reviews to verify all pre-closing conditions are receivedCollaborate with processors and lenders to confirm requirements for loan approval are metReview closing disclosure for accuracy in accordance with program requirements, underwriting instructions, and relevant changesReview final disclosures to verify complete and accurate documentationDistribute required disclosures to borrowers as neededProvide required closing documents, funding details, and related instructions to closing agentsAssist in resolving customer and attorney questions or concernsComplete post-closing process and collaborate with the post-closing department regarding investor/audit conditionsRespond to customer issues or concerns, recognizing when escalation is needed to improve the customer experienceOrganize and maintain loan documentation, verifying files are complete, current, and compliant with regulatory requirements, internal policies and industry best practicesServe as a liaison between lenders, customers, realtors, attorneys, and internal teams, maintaining effective communication throughout the loan processGenerate and maintain reports to monitor the status of loan applications, identify potential issues, and support decision makingIdentify and capitalize on opportunities to refer banking products and services to the appropriate business partnerMaintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networksAttend training as requestedAdhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering ProgramParticipate in outside community activities as requiredPerform other duties as assignedRequired QualificationsHigh School diploma or GED3 years of previous mortgage experience preferredKnowledge of mortgage regulations, compliance and industry best practices preferredProficient with Microsoft Office to include ExcelProficient with mortgage software and documentation systemsAbility to work on multiple projects simultaneously while accomplishing daily tasks and meeting deadlinesEffective verbal and written communication skillsExcellent interpersonal skillsAnalytical abilityCritical thinking and problem-solving skillsHigh standards for integrity, honesty, professionalism, and work ethicCommitment to service excellenceAbility to work independently while demonstrating excellent organization and follow throughDemonstrate flexible and efficient time management and ability to prioritize workloadAbility and willingness to work with purpose and a strong sense of urgencySelf-motivated, positive, and enthusiasticSelf-starter with a strong desire to exceed expectationsMaintain confidentiality discretionAbility to effectively work in collaboration with others to achieve business objectivesWilling to grow and be challengedComprehensive Benefits & RecognitionWe believe success should be acknowledged and celebrated. That’s why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our Employee Assistance Program and Employee Care Fund provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees’ contributions are recognized companywide.GROW WITH US“Grow With Us” is more than a slogan—it’s an invitation. Whether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank, exploring diverse career paths through our Banker Academy Program, or investing in yourself through our Employee Stock Purchase program, you’ll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.