{"schemaVersion":"jobsearcher.job.v1","id":"c92e9691a1cb4fcfb2634fc0","url":"https://jobsearcher.com/jobs/c92e9691a1cb4fcfb2634fc0","canonicalUrl":"https://jobsearcher.com/jobs/c92e9691a1cb4fcfb2634fc0","title":"Technical Manager","description":"Reports to: President\nWork cooperatively with customers and each internal department to provide technical support and training. Supporting both planned and unplanned needs and providing timely assistance in a manner which builds business and working relationships are critical to this role.\nJob Responsibilities\nProvide product / process support to customers and the entire Sep. Inc. organization. While the support of all departments is required, focus should be placed on growth opportunities. Collaboration with the Sales team is critical to the success of this role.\nReview all customer submitted process application forms and perform technical review of all equipment quotations prior to submission to the customer with limited assistance and oversight. Perform a financial estimate of each machine quotation. Qualify opportunities to highlight risks/responsibilities to the customer, the Sales Manager, the VP of Sales, and the President as appropriate.\nCoordinate with appropriate personnel on the procurement of used equipment.\nAssist with the sourcing and inspection of equipment.\nMaintain an understanding of prior machine purchase history. Incorporate this knowledge into all machine estimates.\nLead pre-installation and engineering and meetings for equipment sales with some supervision.\nProvide project management of the project after receipt of PO to successful startup. Review customer processes and installation site prior to shipment (prior to quotation is preferred) to ensure a successful project. Ensure that equipment leaving the Indy facility will result in successful start-ups.\nConduct spin tests and provide written reports capturing results on all customer submitted samples.\nBe available to lead equipment start-ups, technical support, and training of Service Techs., Sales Managers and customer personnel.\nActively promote and provide customer product / process consulting services, including paid training programs.\nProvide technical support for Test Skid rentals as required.\nProvide project management for special initiatives (i.e.: machine modifications, new applications, USDA, etc.) or customer driven projects.\nConduct all business in a timely and professional manner which enhances the company’s reputation and fosters team building and collaboration.\nHelp the company capture, centralize, and keep current product / process information. Communicate this information to the appropriate teams.\nRecommend, initiate, and lead activities that will strengthen the company’s technical capabilities.\nSupport trade shows as appropriate. Provide a technical presence to answer customer questions.\nAssist with customer process issues and technical review during potential warranty claims.\nWorking with each department manager, provide technical training to employees that will increase the company’s ability to service our customers.\nKey Performance Measures\nWork to minimize warranty claims. Work to ensure the successful launch of remanufactured equipment.\nEliminate the misapplication of any equipment. Clearly communicate potential issues as appropriate.\nMaximize the gross margin of remanufactured equipment. Work to prevent equipment sold at unacceptable margins.\nWork with the Sales team to secure new business.\nManage time and all expenses in a value oriented, cost-effective way.\nRequirements & Qualifications\nHigh school Diploma.\nPost high school technical/business school not required but preferred.\nStrong technical knowledge of centrifuge performance and design.\n5 plus years of centrifuge repair, maintenance and/or process design experience.\nTechnical, operational and mechanical knowledge of most common machines serviced and sold by Separators, both Alfa/Tetra and Westfalia.\nAbility to start up and troubleshoot most common machines serviced and sold by Separators, both Alfa/Tetra and Westfalia.\nStrong mechanical aptitude.\nExcellent written and verbal communication skills.\nProficient at Microsoft office, Dynamics CRM.\nAbility to travel extensively (up to 50%).\nPhysical ability to safely perform labor and travel.","company":"Separators","rawCompany":"separators","city":"Indianapolis","state":"IN","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:24:30.241Z","occupations":[{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"49-9041.00","title":"Industrial Machinery Mechanics","slug":"industrial-machinery-mechanics"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"}],"industries":[{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Manager","description":"Reports to: President\nWork cooperatively with customers and each internal department to provide technical support and training. Supporting both planned and unplanned needs and providing timely assistance in a manner which builds business and working relationships are critical to this role.\nJob Responsibilities\nProvide product / process support to customers and the entire Sep. Inc. organization. While the support of all departments is required, focus should be placed on growth opportunities. Collaboration with the Sales team is critical to the success of this role.\nReview all customer submitted process application forms and perform technical review of all equipment quotations prior to submission to the customer with limited assistance and oversight. Perform a financial estimate of each machine quotation. Qualify opportunities to highlight risks/responsibilities to the customer, the Sales Manager, the VP of Sales, and the President as appropriate.\nCoordinate with appropriate personnel on the procurement of used equipment.\nAssist with the sourcing and inspection of equipment.\nMaintain an understanding of prior machine purchase history. Incorporate this knowledge into all machine estimates.\nLead pre-installation and engineering and meetings for equipment sales with some supervision.\nProvide project management of the project after receipt of PO to successful startup. Review customer processes and installation site prior to shipment (prior to quotation is preferred) to ensure a successful project. Ensure that equipment leaving the Indy facility will result in successful start-ups.\nConduct spin tests and provide written reports capturing results on all customer submitted samples.\nBe available to lead equipment start-ups, technical support, and training of Service Techs., Sales Managers and customer personnel.\nActively promote and provide customer product / process consulting services, including paid training programs.\nProvide technical support for Test Skid rentals as required.\nProvide project management for special initiatives (i.e.: machine modifications, new applications, USDA, etc.) or customer driven projects.\nConduct all business in a timely and professional manner which enhances the company’s reputation and fosters team building and collaboration.\nHelp the company capture, centralize, and keep current product / process information. Communicate this information to the appropriate teams.\nRecommend, initiate, and lead activities that will strengthen the company’s technical capabilities.\nSupport trade shows as appropriate. Provide a technical presence to answer customer questions.\nAssist with customer process issues and technical review during potential warranty claims.\nWorking with each department manager, provide technical training to employees that will increase the company’s ability to service our customers.\nKey Performance Measures\nWork to minimize warranty claims. Work to ensure the successful launch of remanufactured equipment.\nEliminate the misapplication of any equipment. Clearly communicate potential issues as appropriate.\nMaximize the gross margin of remanufactured equipment. Work to prevent equipment sold at unacceptable margins.\nWork with the Sales team to secure new business.\nManage time and all expenses in a value oriented, cost-effective way.\nRequirements & Qualifications\nHigh school Diploma.\nPost high school technical/business school not required but preferred.\nStrong technical knowledge of centrifuge performance and design.\n5 plus years of centrifuge repair, maintenance and/or process design experience.\nTechnical, operational and mechanical knowledge of most common machines serviced and sold by Separators, both Alfa/Tetra and Westfalia.\nAbility to start up and troubleshoot most common machines serviced and sold by Separators, both Alfa/Tetra and Westfalia.\nStrong mechanical aptitude.\nExcellent written and verbal communication skills.\nProficient at Microsoft office, Dynamics CRM.\nAbility to travel extensively (up to 50%).\nPhysical ability to safely perform labor and travel.","datePosted":"2026-04-12T20:24:30.241Z","dateModified":"2026-04-12T20:24:30.241Z","hiringOrganization":{"@type":"Organization","name":"Separators","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Indianapolis","addressRegion":"IN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c92e9691a1cb4fcfb2634fc0"},"url":"https://jobsearcher.com/jobs/c92e9691a1cb4fcfb2634fc0"}}