Community Case Worker (Bilingual)

Job Summary: The Community Case Worker will be responsible for providing comprehensive case management services to patients and community members. This role involves Grant funded program eligibility screening and completing required documentation, coordinating care, advocating for patients, and connecting them with necessary resources to enhance their health and well-being. The Community Case Worker will work closely with healthcare providers, social services, and community organizations to address the needs of a diverse patient population. Key Responsibilities: Grant funded program screening process and completing required documentation. Duties included but not limited to: Attending phone calls, responding to inquiries, providing information regarding eligibility screening requirements. Assist potential Title V FFS clients in completing screening process and documentation. Screen clients requesting Title V services using program approved eligibility determination forms. Schedule clients for provider visits as appropriate and in a timely manner. Care Coordination: Coordinate with healthcare providers, including physicians, nurses, and dentists, clinic managers, to ensure integrated care delivery. Resource Connection: Identify and connect patients with resources available. Assist patients in navigating healthcare systems and accessing services such as Medicaid, Medicare, and other insurance programs (if needed). Advocacy and Support: Advocate for patients' needs and rights within the healthcare system and community services. Documentation and Reporting: Maintain accurate and up-to-date case files and documentation. Prepare reports and analyze data to track patient outcomes and program effectiveness. Maintain confidentiality Collaboration: Work collaboratively with community organizations, social services, and other stakeholders to enhance the delivery of care and support. Participate in community outreach and education efforts to raise awareness about available resources and services. Qualifications: Education: High school, Bachelor is preferred. Experience: Work experience in medical office. Minimum of 2-3 years of experience in case management, or a related healthcare field. Experience working with diverse populations and knowledge of community resources in Houston is highly desirable. Microsoft office- med level Skills: Strong interpersonal and communication skills, with the ability to build rapport and trust with patients and families. Excellent organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively. Proficiency in using electronic health records (EHR) and case management software. Other: Bilingual skills (Spanish and English) Knowledge of local, state, and federal healthcare regulations and programs. Ability to work independently and as part of a team in a fast-paced environment. Job Type: Full-time Pay: $38,000.00 per year Benefits: Employee assistance program Employee discount Life insurance Professional development assistance Retirement plan Schedule: 8 hour shift Weekends as needed Experience: Social work: 1 year (Preferred) Ability to Commute: Houston, TX 77099 (Required) Ability to Relocate: Houston, TX 77099: Relocate before starting work (Required) Work Location: In person