{"schemaVersion":"jobsearcher.job.v1","id":"c8ce92a59e2c5ca1eab102bb","url":"https://jobsearcher.com/jobs/c8ce92a59e2c5ca1eab102bb","canonicalUrl":"https://jobsearcher.com/jobs/c8ce92a59e2c5ca1eab102bb","title":"Program Manager, Technical Training","description":"Description:\n\nImage Engineering is seeking a passionate and experienced Technical Training Program Manager to lead the development of our field technicians, project teams, and emerging technical leaders. This role is responsible for creating and delivering training programs that improve technical proficiency, operational consistency, safety, professionalism, and client service excellence across the organization.\n\nThe Program Manager serves as a strategic partner to the Director of Technical Strategy, ensuring that Image Engineering team members have the knowledge, skills, and resources needed to deliver exceptional experiences for our clients. Through hands-on instruction, coaching, curriculum development, and career development initiatives, this individual will help build the next generation of technical talent while raising the overall standard of execution across the company.\n\nThis position blends technical education, field experience, leadership development, and organizational effectiveness. The ideal candidate is an experienced technical educator, trainer, or production professional who is passionate about developing people and advancing a culture of continuous improvement.\n\nResponsibilities\n\nTraining & Development\n\nDesign, implement, and maintain comprehensive technical training programs for technicians and production personnel.\nDeliver instructor-led, hands-on, virtual, and field-based training sessions.\nCreate structured onboarding programs for new technical team members.\nDevelop learning pathways and competency matrices for various technical disciplines.\nDesign and maintain training materials, videos, guides, presentations, assessments, and certification programs.\nTrain existing team members/ subject matter experts to teach training curriculum courses\nEvaluate training effectiveness and continuously improve curriculum based on operational needs and participant feedback.\nFacilitate recurring training events, workshops, and technical development sessions.\n\nTeam Member Success\n\nServe as a champion for team member growth, engagement, and professional development.\nPartner with managers to identify skill gaps and create individualized development plans.\nCoach technicians and emerging leaders to improve technical, operational, and customer-facing skills.\nSupport career progression initiatives and internal promotion programs.\nFoster a culture of continuous learning, accountability, and technical excellence.\n\nOperational Excellence\n\nAssist the Director of Technical Strategy in standardization of best practices across departments and technical disciplines.\nSupport implementation of operating procedures, quality standards, and technical documentation.\nCollaborate with operations, production, and technical leadership teams to identify opportunities for performance improvement.\nAssist in developing training content related to safety, quality assurance, troubleshooting, and operational efficiency.\n\nClient Delivery & Industry Leadership\n\nHelp ensure technicians consistently deliver exceptional client experiences.\nTranslate lessons learned from projects into training opportunities and organizational knowledge.\nPromote professional standards that strengthen Image Engineering's reputation for excellence.\nMaintain relationships with manufacturers and industry partners to leverage training and certification resources.\n\nField Performance Auditing & Quality Assurance\n\nConduct regular field observations and project-site audits to evaluate adherence to Image Engineering's technical, operational, safety, and client-service standards.\nAssess individual technician performance and provide real-time coaching, feedback, and development recommendations.\nEvaluate project execution against established best practices, standard operating procedures, and training objectives.\nIdentify gaps between documented standards and field implementation, partnering with operational leaders to develop corrective action plans.\nDocument audit findings, trends, and opportunities for improvement, providing actionable reporting to the Director of Technical Strategy and department leadership.\nMeasure the effectiveness of training programs by validating skill application and behavioral change in live project environments.\nRecognize and promote examples of excellence, sharing best practices across teams and departments.\nCollaborate with managers and team leads to ensure coaching, development plans, and performance expectations are consistently reinforced.\nSupport continuous improvement initiatives by incorporating field observations into future training curriculum, onboarding programs, and technical standards.\nServe as an ambassador of Image Engineering's culture of excellence, helping ensure every project reflects the organization's commitment to quality, professionalism, and exceptional client experiences.\nRequirements:\n5+ years of experience in live events, entertainment technology, audiovisual systems, production services, staging, lighting, video, rigging, or related technical disciplines.\n3+ years of experience delivering technical training, workforce development, education, coaching, or instructional programs.\nDemonstrated ability to effectively teach both technical concepts and practical hands-on skills.\nStrong presentation, facilitation, and communication skills.\nExperience creating training materials, curriculum, or learning programs.\nStrong organizational and project management capabilities.\nAbility to build credibility with technicians, project managers, and operational leaders.\nWillingness to travel as needed to support field operations and training initiatives.\n\nPreferred\n\nExperience in corporate AV, live events, broadcast, touring, production services, entertainment technology, or systems integration.\nExperience with learning management systems (LMS).\nExperience developing apprenticeship, internship, or technician development programs.\nBachelor's degree in Education, Instructional Design, Technical Education, Production Technology, Engineering, or related field. Equivalent experience will be considered.","company":"Image Engineering","rawCompany":"image engineering","city":"Curtis Bay","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-09-11T11:42:57.342Z","occupations":[{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"25-9031.00","title":"Instructional Coordinators","slug":"instructional-coordinators"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"611420","title":"Computer Training","slug":"computer-training"},{"code":"611519","title":"Other Technical and Trade Schools","slug":"other-technical-and-trade-schools"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager, Technical Training","description":"Description:\n\nImage Engineering is seeking a passionate and experienced Technical Training Program Manager to lead the development of our field technicians, project teams, and emerging technical leaders. This role is responsible for creating and delivering training programs that improve technical proficiency, operational consistency, safety, professionalism, and client service excellence across the organization.\n\nThe Program Manager serves as a strategic partner to the Director of Technical Strategy, ensuring that Image Engineering team members have the knowledge, skills, and resources needed to deliver exceptional experiences for our clients. Through hands-on instruction, coaching, curriculum development, and career development initiatives, this individual will help build the next generation of technical talent while raising the overall standard of execution across the company.\n\nThis position blends technical education, field experience, leadership development, and organizational effectiveness. The ideal candidate is an experienced technical educator, trainer, or production professional who is passionate about developing people and advancing a culture of continuous improvement.\n\nResponsibilities\n\nTraining & Development\n\nDesign, implement, and maintain comprehensive technical training programs for technicians and production personnel.\nDeliver instructor-led, hands-on, virtual, and field-based training sessions.\nCreate structured onboarding programs for new technical team members.\nDevelop learning pathways and competency matrices for various technical disciplines.\nDesign and maintain training materials, videos, guides, presentations, assessments, and certification programs.\nTrain existing team members/ subject matter experts to teach training curriculum courses\nEvaluate training effectiveness and continuously improve curriculum based on operational needs and participant feedback.\nFacilitate recurring training events, workshops, and technical development sessions.\n\nTeam Member Success\n\nServe as a champion for team member growth, engagement, and professional development.\nPartner with managers to identify skill gaps and create individualized development plans.\nCoach technicians and emerging leaders to improve technical, operational, and customer-facing skills.\nSupport career progression initiatives and internal promotion programs.\nFoster a culture of continuous learning, accountability, and technical excellence.\n\nOperational Excellence\n\nAssist the Director of Technical Strategy in standardization of best practices across departments and technical disciplines.\nSupport implementation of operating procedures, quality standards, and technical documentation.\nCollaborate with operations, production, and technical leadership teams to identify opportunities for performance improvement.\nAssist in developing training content related to safety, quality assurance, troubleshooting, and operational efficiency.\n\nClient Delivery & Industry Leadership\n\nHelp ensure technicians consistently deliver exceptional client experiences.\nTranslate lessons learned from projects into training opportunities and organizational knowledge.\nPromote professional standards that strengthen Image Engineering's reputation for excellence.\nMaintain relationships with manufacturers and industry partners to leverage training and certification resources.\n\nField Performance Auditing & Quality Assurance\n\nConduct regular field observations and project-site audits to evaluate adherence to Image Engineering's technical, operational, safety, and client-service standards.\nAssess individual technician performance and provide real-time coaching, feedback, and development recommendations.\nEvaluate project execution against established best practices, standard operating procedures, and training objectives.\nIdentify gaps between documented standards and field implementation, partnering with operational leaders to develop corrective action plans.\nDocument audit findings, trends, and opportunities for improvement, providing actionable reporting to the Director of Technical Strategy and department leadership.\nMeasure the effectiveness of training programs by validating skill application and behavioral change in live project environments.\nRecognize and promote examples of excellence, sharing best practices across teams and departments.\nCollaborate with managers and team leads to ensure coaching, development plans, and performance expectations are consistently reinforced.\nSupport continuous improvement initiatives by incorporating field observations into future training curriculum, onboarding programs, and technical standards.\nServe as an ambassador of Image Engineering's culture of excellence, helping ensure every project reflects the organization's commitment to quality, professionalism, and exceptional client experiences.\nRequirements:\n5+ years of experience in live events, entertainment technology, audiovisual systems, production services, staging, lighting, video, rigging, or related technical disciplines.\n3+ years of experience delivering technical training, workforce development, education, coaching, or instructional programs.\nDemonstrated ability to effectively teach both technical concepts and practical hands-on skills.\nStrong presentation, facilitation, and communication skills.\nExperience creating training materials, curriculum, or learning programs.\nStrong organizational and project management capabilities.\nAbility to build credibility with technicians, project managers, and operational leaders.\nWillingness to travel as needed to support field operations and training initiatives.\n\nPreferred\n\nExperience in corporate AV, live events, broadcast, touring, production services, entertainment technology, or systems integration.\nExperience with learning management systems (LMS).\nExperience developing apprenticeship, internship, or technician development programs.\nBachelor's degree in Education, Instructional Design, Technical Education, Production Technology, Engineering, or related field. Equivalent experience will be considered.","datePosted":"2026-09-11T11:42:57.342Z","dateModified":"2026-09-11T11:42:57.342Z","hiringOrganization":{"@type":"Organization","name":"Image Engineering","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Curtis Bay","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c8ce92a59e2c5ca1eab102bb"},"url":"https://jobsearcher.com/jobs/c8ce92a59e2c5ca1eab102bb"}}