eCommerce Product Manager

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: eCommerce Product ManagerLocation: Mountain View, CA -92707Duration: 6 MonthsPay Rate: $66/hr/W2Schedule: 5 days onsite Job Description:Top Must Haves:eCommerce website product management specially in the area of customer experience journey management from home page to product marketing pages, product listing pages, cart and checkout.Insights into visitor behavior and trend, chat bot interactions, shopping app experience.Experience in in requirement gathering, converting those into actionable stories and acceptance criteria, and manage requests to completion working closely with engineering (Dev/QA), UX designers, business stakeholders and external partners (third party services consumed)Good verbal, written communication skills and executive presentation skillsFamiliarity with tools like Confluence, Jira, A/B testing techniques will be required on this roleKey Responsibilities/Requirements:Job Responsibilities:Responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with other company departments to ensure revenue and customer satisfaction goals are metThis person will drive customer connection and drive sales conversion activities using customer service chat bots/ agentsInternalize and deeply understand Clients mission and strategies, as well as the mission and objectives of the eCommerce teamAuthor user stories, acceptance criteria and execute a portion of the testing on projects.Develop and implement a company-wide go-to-market plan, working with cross-functional internal teams as well as external partners to execute.Ensure product quality expectations are defined and known across the team.Be data centric to make informed product direction, whether in the form of competitive intel, A/B Testing, customer behavior, customer contact ticket analysis or other business metrics. Solicit and embrace critical feedbackWill work closely with customer service, engineering, UX designers, Marketing and Site Merchandising teamMonitor and measure launched products and feed learnings back into product development processClearly communicate product plans, benefits and results, as appropriate, to both internal stakeholders and external stakeholdersSkills:Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.Ability to work independently and manage ones time.Knowledge of software engineering, production processes, quality control, costs and other techniques for maximizing the effective product delivery.Knowledge of business and management principles involved in strategic planning, roadmap prioritization, resource allocation, and production methods.Experience delivering highly successful and innovative consumer Internet products with your fingerprints all over them which youre extremely proud of what youve accomplished.Stellar design instincts and product tasteA high bar across the board - from your own contributions to the people you work with to the products you work onFinger-tipsiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions without getting stuck in analysis paralysisA never-ending desire to learn and growEducation/Experience:Bachelors degree in a related field required. MBA or other related advanced degree preferred.5-7 years experience in relevant field required. Minimum 2-3 years of Product Management plus hands-on software engineering experience strongly preferred About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunitiesASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.