{"schemaVersion":"jobsearcher.job.v1","id":"c8b15324047f95dc41c646a9","url":"https://jobsearcher.com/jobs/c8b15324047f95dc41c646a9","canonicalUrl":"https://jobsearcher.com/jobs/c8b15324047f95dc41c646a9","title":"Program Assistant","description":"Job Summary\r\nThe Program Assistant works to ensure that the daily operations of the WMC Valhalla Adult and Child MHOTRS programs function as smoothly as possible. The Program Assistant engages in a wide variety of administrative support functions, with particular attention to regulatory and billing compliance issues. Additionally, they are the primary contact with regards to billing and coding. They are responsible for coordinating communication between the Medical Records Department and the clinical staff. This position will require the ability to utilize effective communication skills in working with both the mental health population and hospital staff.\r\nResponsibilities\r\nResponsible for maintaining all patients' charts – including electronic files as necessary – including filing and purging.\r\nConducts audits of medical records and develops and maintains reports and tracking systems (using Microsoft Office and Cerner applications) to monitor compliance with clinical documentation and coding standards and requirements.\r\nCollaborates and effectively communicates with clinical staff to enhance clinical documentation accuracy, timeliness, and adherence to all applicable policy and regulatory requirements.\r\nReports critical audit findings to the Department Coordinator and/or Regional Director as needed.\r\nEngages in research, analysis, and professional development to identify priority areas for documentation and coding improvements, enhancing accuracy and efficiency.\r\nTracks and reconciles missing or outstanding electronic billing documentation.\r\nActs as a liaison between the Medical Records Department and the clinical staff at the Adult and Child MHOTRS programs.\r\nMonitors and reports key performance indicators (KPIs) related to clinical documentation and coding accuracy; participates in Performance Improvement Projects (PIs) to support program development.\r\nReceives, greets, and directs patients and guests, in person or via telephone, exhibiting excellent interpersonal skills and a patient-centered approach to customer service.\r\nPerforms office management duties including managing supplies and environmental tasks, and assists with scheduling to support office production.\r\nAssists with insurance and recertification audits.\r\nAccesses protected health information (PHI) in accordance with departmental assignments and guidelines and maintains compliance with HIPAA, local, state, federal, and other agencies rules and regulations.\r\nQualifications/Requirements\r\nExperience: Customer Service Experience Preferred. Experience working in a hospital preferred.\r\nEducation: High School or GED\r\nLicenses / Certifications:\r\nOther: Must have advanced computer and typing skills and have good oral presentation for front desk duties and phone etiquette. Must be able to follow written and verbal directions, to record basic data, and report observations to supervisor.\r\nJ-18808-Ljbffr","company":"Direct","rawCompany":"direct","city":"Ossining","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-08T00:55:12.236Z","occupations":[{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"},{"code":"29-2072.00","title":"Medical Records Specialists","slug":"medical-records-specialists"},{"code":"29-2099.08","title":"Patient Representatives","slug":"patient-representatives"}],"industries":[{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"},{"code":"621112","title":"Offices of Physicians, Mental Health Specialists","slug":"offices-of-physicians-mental-health-specialists"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Assistant","description":"Job Summary\r\nThe Program Assistant works to ensure that the daily operations of the WMC Valhalla Adult and Child MHOTRS programs function as smoothly as possible. The Program Assistant engages in a wide variety of administrative support functions, with particular attention to regulatory and billing compliance issues. Additionally, they are the primary contact with regards to billing and coding. They are responsible for coordinating communication between the Medical Records Department and the clinical staff. This position will require the ability to utilize effective communication skills in working with both the mental health population and hospital staff.\r\nResponsibilities\r\nResponsible for maintaining all patients' charts – including electronic files as necessary – including filing and purging.\r\nConducts audits of medical records and develops and maintains reports and tracking systems (using Microsoft Office and Cerner applications) to monitor compliance with clinical documentation and coding standards and requirements.\r\nCollaborates and effectively communicates with clinical staff to enhance clinical documentation accuracy, timeliness, and adherence to all applicable policy and regulatory requirements.\r\nReports critical audit findings to the Department Coordinator and/or Regional Director as needed.\r\nEngages in research, analysis, and professional development to identify priority areas for documentation and coding improvements, enhancing accuracy and efficiency.\r\nTracks and reconciles missing or outstanding electronic billing documentation.\r\nActs as a liaison between the Medical Records Department and the clinical staff at the Adult and Child MHOTRS programs.\r\nMonitors and reports key performance indicators (KPIs) related to clinical documentation and coding accuracy; participates in Performance Improvement Projects (PIs) to support program development.\r\nReceives, greets, and directs patients and guests, in person or via telephone, exhibiting excellent interpersonal skills and a patient-centered approach to customer service.\r\nPerforms office management duties including managing supplies and environmental tasks, and assists with scheduling to support office production.\r\nAssists with insurance and recertification audits.\r\nAccesses protected health information (PHI) in accordance with departmental assignments and guidelines and maintains compliance with HIPAA, local, state, federal, and other agencies rules and regulations.\r\nQualifications/Requirements\r\nExperience: Customer Service Experience Preferred. Experience working in a hospital preferred.\r\nEducation: High School or GED\r\nLicenses / Certifications:\r\nOther: Must have advanced computer and typing skills and have good oral presentation for front desk duties and phone etiquette. Must be able to follow written and verbal directions, to record basic data, and report observations to supervisor.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T00:55:12.236Z","dateModified":"2026-08-08T00:55:12.236Z","hiringOrganization":{"@type":"Organization","name":"Direct","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ossining","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c8b15324047f95dc41c646a9"},"url":"https://jobsearcher.com/jobs/c8b15324047f95dc41c646a9"}}