{"schemaVersion":"jobsearcher.job.v1","id":"c885cda02bf167feefd2e99f","url":"https://jobsearcher.com/jobs/c885cda02bf167feefd2e99f","canonicalUrl":"https://jobsearcher.com/jobs/c885cda02bf167feefd2e99f","title":"Arthrex Experience Associate","description":"Communications & Marketing - Naples, FL, US, 34108 Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for an Arthrex Experience Associate. This person will work directly with Arthrex business units, Arthrex agency partners and Hotel Innovation leadership to improve, support and exceed the Arthrex Experience initiative expectations and growth objectives as it pertains to visiting HCPs to all Arthrex facilities. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better.\nEssential Duties and Responsibilities:\nRepresent the face of the customer, establishing and maintaining relationships with physicians.\nProvide general office support as needed for the AX team (phone support, correspondence, meeting planning, scheduling, travel coordination, filing, etc.)\nLead preparatory phone calls after a visit is established to Naples and before the customer arrives in order to finalize pre-visit information and agendas.\nProvide personnel introductions between the customer, sales, and business units within Arthrex.\nAssist with championing physicians’ and employees’ perspectives within the customer journey, actively seeking feedback from both for alignment.\nSupport further development, marketing, implementation, communications and sales support for enhancing the customer experience.\nWork closely with product management, medical education, compliance and legal, sales, Innovation and other departments with communicating information or needs from the AX team.\nLiaison with agency owners, managers, and sales representatives for department information.\nPost visit, assist with designing guest follow up, providing the customer, representatives and managers with whom the customer met with, discussions and action plan.\nSupport and assist with project management\nManage strategic planning operations for Healthcare Leadership and ASC-X experiences\nSupport promotional activities through the press, sales force, and alternate distribution channels.\nAssist with generating and organizing quarterly newsletter.\nCollect, analyze, and present metrics regarding the HCP onsite activities and overall experience\nOrganization of team building events, support in presentations preparation and other ad-hoc assignments.\nSome travel may be required for certain sales and/or surgeon meetings (approximately 10%).\nEducation and Experience:\nBachelor’s Degree required, preferably in Business, Event Management, Marketing, or Communications.\nKnowledge and Skill Requirements/Specialized Courses and/or Training:\nAbility to form and maintain relationships.\nExcellent verbal, written, analytical, project, organizational and interpersonal skills. Strong follow through skills are important.\nAbility to work independently and within a team.\nAbility to work comfortably at all levels within the organization up to the senior management level.\nExcellent communication and customer service skills.\nExcellent attention to detail, proofreading and organizational skills.\nAbility to handle multiple priorities and tasks simultaneously while meeting deadlines.\nUnderstanding of Arthrex corporate culture and company philosophy.\nMachine, Tools, and/or Equipment Skills:\nStrong proficiency in MS Office, fax machine, laser printer, scanner, copier, telephone.\nLanguage and Communication Skills:\nAbility to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management.\nMedical, Dental and Vision Insurance\nCompany-Provided Life Insurance\nVoluntary Life Insurance\nFlexible Spending Account (FSA)\nSupplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)\nMatching 401(k) Retirement Plan\nAnnual Bonus\nWellness Incentive Program\nFree Onsite Medical Clinics\nFree Onsite Lunch\nTuition Reimbursement Program\nTrip of a Lifetime\nPaid Time Off\nEmployee Assistance Provider (EAP)\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.\n\n#J-18808-Ljbffr","company":"Arthrex","rawCompany":"arthrex","city":"Naples","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-10-16T04:09:36.974Z","occupations":[{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"27-3031.00","title":"Public Relations Specialists","slug":"public-relations-specialists"},{"code":"11-2032.00","title":"Public Relations Managers","slug":"public-relations-managers"}],"industries":[{"code":"339113","title":"Surgical Appliance and Supplies Manufacturing","slug":"surgical-appliance-and-supplies-manufacturing"},{"code":"339112","title":"Surgical and Medical Instrument Manufacturing","slug":"surgical-and-medical-instrument-manufacturing"},{"code":"334510","title":"Electromedical and Electrotherapeutic Apparatus Manufacturing","slug":"electromedical-and-electrotherapeutic-apparatus-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Arthrex Experience Associate","description":"Communications & Marketing - Naples, FL, US, 34108 Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for an Arthrex Experience Associate. This person will work directly with Arthrex business units, Arthrex agency partners and Hotel Innovation leadership to improve, support and exceed the Arthrex Experience initiative expectations and growth objectives as it pertains to visiting HCPs to all Arthrex facilities. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better.\nEssential Duties and Responsibilities:\nRepresent the face of the customer, establishing and maintaining relationships with physicians.\nProvide general office support as needed for the AX team (phone support, correspondence, meeting planning, scheduling, travel coordination, filing, etc.)\nLead preparatory phone calls after a visit is established to Naples and before the customer arrives in order to finalize pre-visit information and agendas.\nProvide personnel introductions between the customer, sales, and business units within Arthrex.\nAssist with championing physicians’ and employees’ perspectives within the customer journey, actively seeking feedback from both for alignment.\nSupport further development, marketing, implementation, communications and sales support for enhancing the customer experience.\nWork closely with product management, medical education, compliance and legal, sales, Innovation and other departments with communicating information or needs from the AX team.\nLiaison with agency owners, managers, and sales representatives for department information.\nPost visit, assist with designing guest follow up, providing the customer, representatives and managers with whom the customer met with, discussions and action plan.\nSupport and assist with project management\nManage strategic planning operations for Healthcare Leadership and ASC-X experiences\nSupport promotional activities through the press, sales force, and alternate distribution channels.\nAssist with generating and organizing quarterly newsletter.\nCollect, analyze, and present metrics regarding the HCP onsite activities and overall experience\nOrganization of team building events, support in presentations preparation and other ad-hoc assignments.\nSome travel may be required for certain sales and/or surgeon meetings (approximately 10%).\nEducation and Experience:\nBachelor’s Degree required, preferably in Business, Event Management, Marketing, or Communications.\nKnowledge and Skill Requirements/Specialized Courses and/or Training:\nAbility to form and maintain relationships.\nExcellent verbal, written, analytical, project, organizational and interpersonal skills. Strong follow through skills are important.\nAbility to work independently and within a team.\nAbility to work comfortably at all levels within the organization up to the senior management level.\nExcellent communication and customer service skills.\nExcellent attention to detail, proofreading and organizational skills.\nAbility to handle multiple priorities and tasks simultaneously while meeting deadlines.\nUnderstanding of Arthrex corporate culture and company philosophy.\nMachine, Tools, and/or Equipment Skills:\nStrong proficiency in MS Office, fax machine, laser printer, scanner, copier, telephone.\nLanguage and Communication Skills:\nAbility to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management.\nMedical, Dental and Vision Insurance\nCompany-Provided Life Insurance\nVoluntary Life Insurance\nFlexible Spending Account (FSA)\nSupplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)\nMatching 401(k) Retirement Plan\nAnnual Bonus\nWellness Incentive Program\nFree Onsite Medical Clinics\nFree Onsite Lunch\nTuition Reimbursement Program\nTrip of a Lifetime\nPaid Time Off\nEmployee Assistance Provider (EAP)\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.\n\n#J-18808-Ljbffr","datePosted":"2026-10-16T04:09:36.974Z","dateModified":"2026-10-16T04:09:36.974Z","hiringOrganization":{"@type":"Organization","name":"Arthrex","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Naples","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c885cda02bf167feefd2e99f"},"url":"https://jobsearcher.com/jobs/c885cda02bf167feefd2e99f"}}