{"schemaVersion":"jobsearcher.job.v1","id":"c874219e0d50a0d2a6787e05","url":"https://jobsearcher.com/jobs/c874219e0d50a0d2a6787e05","canonicalUrl":"https://jobsearcher.com/jobs/c874219e0d50a0d2a6787e05","title":"Program Manager , Last Mile Launch","description":"DESCRIPTION\nApplication deadline: May 23, 2026\n\nIn this Program Manager role, you will drive end-to-end operational readiness for Last Mile new launch sites. The Launch Manager will orchestrate cross-functional launch activities and stakeholder alignment, owning the implementation of launch playbooks while ensuring operational excellence through comprehensive testing and site validation protocols. You'll serve as the dedicated launch liaison for site leadership teams, developing and executing customized readiness plans to guarantee successful Day 1 operations. Your influence will extend across systems, staffing, training, and operations teams as you track and complete critical pre-launch milestones according to established timelines and quality standards.\n\nThe successful candidate will combine strong project management capabilities with operational execution experience, demonstrating success in fast-paced launch environments and a track record of delivering complex, multi-stakeholder initiatives. Superior stakeholder management skills and the ability to drive alignment across various functions are crucial for success in this role.\n\nJoin our team and help scale our Last Mile network through standardized launch excellence and operational readiness.\n\nUp to 75% travel\n\nKey job responsibilities\nAn effective Last Mile Launch Manager is committed to driving operational excellence by focusing on five strategic areas: (1) Launch Readiness, (2) Stakeholder Management, (3) Operational Validation, (4) Process Implementation, and (5) Site Excellence. By concentrating on these areas, the Launch Manager will contribute to the successful scaling of our Lat Mile network through:\n\nExecuting comprehensive launch playbooks and readiness plans, coordinating with multiple stakeholder teams across Operations, Technology, HR, and Training departments to ensure Day 1 success.\nLeading site readiness assessments and validation protocols, identifying operational gaps and implementing solutions through cross-functional collaboration and data-driven decision making.\nDeveloping and standardizing launch processes, documentation, and quality control measures while establishing best practices for successful site operations across the network.\nManaging multiple concurrent site launches, effectively tracking progress against critical milestones and communicating operational readiness to leadership through clear, actionable metrics.\nPartnering with operations teams to optimize launch procedures and training protocols while ensuring comprehensive testing and validation of all operational systems prior to launch.\n\nA day in the life\nAs a Last Mile Launch Manager, your day revolves around ensuring operational readiness across multiple new site launches. Throughout the day, you'll lead meetings with various stakeholders. Training teams for staff readiness updates, and Technology teams for systems testing milestones. Time is spent conducting readiness walks, ensuring launch documentation is complete, and developing standardized processes to improve future launches. When on-site for launches, you'll perform hands-on operational validation, support site leadership teams through Day 1 operations, and ensure all launch protocols are properly executed. Your role is to keep all operational elements synchronized, driving successful site launches efficiently.\nBASIC QUALIFICATIONS\n2+ years of program or project management experience\n2+ years of defining and implementing process improvement initiatives using data and metrics experience\nKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL\nExperience using data and metrics to determine and drive improvements\nExperience working cross functionally with tech and non-tech teams\nBachelor's degree\nPREFERRED QUALIFICATIONS\n3+ years of driving end to end delivery, and communicating results to senior leadership experience\n3+ years of driving process improvements experience\nExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization\nExperience building processes, project management, and schedules\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually\nUSA, CO, Denver - 74,200.00 - 129,800.00 USD annually\nUSA, GA, Atlanta - 74,200.00 - 129,800.00 USD annually\nUSA, IL, Chicago - 74,200.00 - 129,800.00 USD annually\nUSA, MA, Boston - 74,200.00 - 129,800.00 USD annually\nUSA, MN, Minneapolis - 74,200.00 - 129,800.00 USD annually\nUSA, TN, Nashville - 66,800.00 - 116,800.00 USD annually\nUSA, TX, Irving - 74,200.00 - 129,800.00 USD annually\nUSA, VA, Arlington - 74,200.00 - 129,800.00 USD annually\nUSA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Tempe","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-07-18T17:51:45.748Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"336414","title":"Guided Missile and Space Vehicle Manufacturing","slug":"guided-missile-and-space-vehicle-manufacturing"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager , Last Mile Launch","description":"DESCRIPTION\nApplication deadline: May 23, 2026\n\nIn this Program Manager role, you will drive end-to-end operational readiness for Last Mile new launch sites. The Launch Manager will orchestrate cross-functional launch activities and stakeholder alignment, owning the implementation of launch playbooks while ensuring operational excellence through comprehensive testing and site validation protocols. You'll serve as the dedicated launch liaison for site leadership teams, developing and executing customized readiness plans to guarantee successful Day 1 operations. Your influence will extend across systems, staffing, training, and operations teams as you track and complete critical pre-launch milestones according to established timelines and quality standards.\n\nThe successful candidate will combine strong project management capabilities with operational execution experience, demonstrating success in fast-paced launch environments and a track record of delivering complex, multi-stakeholder initiatives. Superior stakeholder management skills and the ability to drive alignment across various functions are crucial for success in this role.\n\nJoin our team and help scale our Last Mile network through standardized launch excellence and operational readiness.\n\nUp to 75% travel\n\nKey job responsibilities\nAn effective Last Mile Launch Manager is committed to driving operational excellence by focusing on five strategic areas: (1) Launch Readiness, (2) Stakeholder Management, (3) Operational Validation, (4) Process Implementation, and (5) Site Excellence. By concentrating on these areas, the Launch Manager will contribute to the successful scaling of our Lat Mile network through:\n\nExecuting comprehensive launch playbooks and readiness plans, coordinating with multiple stakeholder teams across Operations, Technology, HR, and Training departments to ensure Day 1 success.\nLeading site readiness assessments and validation protocols, identifying operational gaps and implementing solutions through cross-functional collaboration and data-driven decision making.\nDeveloping and standardizing launch processes, documentation, and quality control measures while establishing best practices for successful site operations across the network.\nManaging multiple concurrent site launches, effectively tracking progress against critical milestones and communicating operational readiness to leadership through clear, actionable metrics.\nPartnering with operations teams to optimize launch procedures and training protocols while ensuring comprehensive testing and validation of all operational systems prior to launch.\n\nA day in the life\nAs a Last Mile Launch Manager, your day revolves around ensuring operational readiness across multiple new site launches. Throughout the day, you'll lead meetings with various stakeholders. Training teams for staff readiness updates, and Technology teams for systems testing milestones. Time is spent conducting readiness walks, ensuring launch documentation is complete, and developing standardized processes to improve future launches. When on-site for launches, you'll perform hands-on operational validation, support site leadership teams through Day 1 operations, and ensure all launch protocols are properly executed. Your role is to keep all operational elements synchronized, driving successful site launches efficiently.\nBASIC QUALIFICATIONS\n2+ years of program or project management experience\n2+ years of defining and implementing process improvement initiatives using data and metrics experience\nKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL\nExperience using data and metrics to determine and drive improvements\nExperience working cross functionally with tech and non-tech teams\nBachelor's degree\nPREFERRED QUALIFICATIONS\n3+ years of driving end to end delivery, and communicating results to senior leadership experience\n3+ years of driving process improvements experience\nExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization\nExperience building processes, project management, and schedules\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually\nUSA, CO, Denver - 74,200.00 - 129,800.00 USD annually\nUSA, GA, Atlanta - 74,200.00 - 129,800.00 USD annually\nUSA, IL, Chicago - 74,200.00 - 129,800.00 USD annually\nUSA, MA, Boston - 74,200.00 - 129,800.00 USD annually\nUSA, MN, Minneapolis - 74,200.00 - 129,800.00 USD annually\nUSA, TN, Nashville - 66,800.00 - 116,800.00 USD annually\nUSA, TX, Irving - 74,200.00 - 129,800.00 USD annually\nUSA, VA, Arlington - 74,200.00 - 129,800.00 USD annually\nUSA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually","datePosted":"2026-07-18T17:51:45.748Z","dateModified":"2026-07-18T17:51:45.748Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tempe","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c874219e0d50a0d2a6787e05"},"url":"https://jobsearcher.com/jobs/c874219e0d50a0d2a6787e05"}}