{"schemaVersion":"jobsearcher.job.v1","id":"c86c461f47124ba86d9822fa","url":"https://jobsearcher.com/jobs/c86c461f47124ba86d9822fa","canonicalUrl":"https://jobsearcher.com/jobs/c86c461f47124ba86d9822fa","title":"Intermodal Expeditor / Appointment Coordinator","description":"Solid Transportation is a family-owned intermodal trucking company operating in the Northeast for over 10 years. We are looking to hire a new Intermodal Expeditor / Appointment Coordinator to represent our company in a professional manner with customers, vendors, brokers, terminals, steamship lines, and drivers.\nThis position will require working closely with our dispatch staff to schedule pickup and delivery appointments, answer customer emails, update load information, and help ensure service and delivery goals are achieved within the required time frame.\nWe are looking for someone who is organized, detail-oriented, dependable, and able to work in a fast-paced trucking office. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask while keeping accurate records and updates.\nResponsibilities:\nCall customers to schedule pickup and delivery appointments.\nAnswer customer emails in a professional and timely manner.\nCoordinate appointment times with customers, dispatch, and drivers.\nProvide customers with load status updates, ETAs, delays, and appointment information.\nAssist dispatch staff with scheduling pickups, deliveries, prepulls, drops, and empty returns.\nTrack appointment times, delivery windows, container status, and customer requirements.\nCommunicate with customers, brokers, vendors, terminals, steamship lines, and drivers as needed.\nAssist with data entry, document preparation, paperwork, and other administrative tasks as needed.\nMake sure appointment details, driver notes, and customer information are entered accurately.\nHelp keep the office organized and running efficiently.\nIdeal Candidate:\nScheduling, logistics, trucking, dispatch, customer service, or office experience is preferred.\nIntermodal trucking experience is a plus, but not required.\nMust be comfortable calling customers and sending professional emails.\nMust be organized and detail-oriented.\nMust be able to multitask in a busy office environment.\nMust have strong phone and email communication skills.\nMust be dependable and able to work independently with minimal supervision.\nBasic computer skills are required.\nJob Type: Full-time\nPay: $55,000 – $65,000 per year, based on experience. Higher pay may be considered for candidates with trucking, logistics, intermodal, scheduling, or dispatch experience.\nBenefits: Paid vacation, earned sick time in accordance with state law, and 401(k) retirement plan. Employees become eligible for 1 week of paid vacation after 6 months of employment, increasing to 2 weeks after 2 years of employment. Company 401(k) match is subject to plan eligibility and vesting requirements.\nPay: $55,000.00 - $65,000.00 per year\nBenefits:\n401(k)\nPaid time off\nWork Location: In person","company":"Solid Transportation","rawCompany":"solid transportation","city":"Ayer","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-07-27T13:54:36.945Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"43-5011.00","title":"Cargo and Freight Agents","slug":"cargo-and-freight-agents"},{"code":"43-5011.01","title":"Freight Forwarders","slug":"freight-forwarders"}],"industries":[{"code":"488999","title":"All Other Support Activities for Transportation","slug":"all-other-support-activities-for-transportation"},{"code":"488510","title":"Freight Transportation Arrangement","slug":"freight-transportation-arrangement"},{"code":"484110","title":"General Freight Trucking, Local","slug":"general-freight-trucking-local"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Intermodal Expeditor / Appointment Coordinator","description":"Solid Transportation is a family-owned intermodal trucking company operating in the Northeast for over 10 years. We are looking to hire a new Intermodal Expeditor / Appointment Coordinator to represent our company in a professional manner with customers, vendors, brokers, terminals, steamship lines, and drivers.\nThis position will require working closely with our dispatch staff to schedule pickup and delivery appointments, answer customer emails, update load information, and help ensure service and delivery goals are achieved within the required time frame.\nWe are looking for someone who is organized, detail-oriented, dependable, and able to work in a fast-paced trucking office. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask while keeping accurate records and updates.\nResponsibilities:\nCall customers to schedule pickup and delivery appointments.\nAnswer customer emails in a professional and timely manner.\nCoordinate appointment times with customers, dispatch, and drivers.\nProvide customers with load status updates, ETAs, delays, and appointment information.\nAssist dispatch staff with scheduling pickups, deliveries, prepulls, drops, and empty returns.\nTrack appointment times, delivery windows, container status, and customer requirements.\nCommunicate with customers, brokers, vendors, terminals, steamship lines, and drivers as needed.\nAssist with data entry, document preparation, paperwork, and other administrative tasks as needed.\nMake sure appointment details, driver notes, and customer information are entered accurately.\nHelp keep the office organized and running efficiently.\nIdeal Candidate:\nScheduling, logistics, trucking, dispatch, customer service, or office experience is preferred.\nIntermodal trucking experience is a plus, but not required.\nMust be comfortable calling customers and sending professional emails.\nMust be organized and detail-oriented.\nMust be able to multitask in a busy office environment.\nMust have strong phone and email communication skills.\nMust be dependable and able to work independently with minimal supervision.\nBasic computer skills are required.\nJob Type: Full-time\nPay: $55,000 – $65,000 per year, based on experience. Higher pay may be considered for candidates with trucking, logistics, intermodal, scheduling, or dispatch experience.\nBenefits: Paid vacation, earned sick time in accordance with state law, and 401(k) retirement plan. Employees become eligible for 1 week of paid vacation after 6 months of employment, increasing to 2 weeks after 2 years of employment. Company 401(k) match is subject to plan eligibility and vesting requirements.\nPay: $55,000.00 - $65,000.00 per year\nBenefits:\n401(k)\nPaid time off\nWork Location: In person","datePosted":"2026-07-27T13:54:36.945Z","dateModified":"2026-07-27T13:54:36.945Z","hiringOrganization":{"@type":"Organization","name":"Solid Transportation","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ayer","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c86c461f47124ba86d9822fa"},"url":"https://jobsearcher.com/jobs/c86c461f47124ba86d9822fa"}}