{"schemaVersion":"jobsearcher.job.v1","id":"c868c8d7cfa54b2c211981bb","url":"https://jobsearcher.com/jobs/c868c8d7cfa54b2c211981bb","canonicalUrl":"https://jobsearcher.com/jobs/c868c8d7cfa54b2c211981bb","title":"Desktop Analyst (Weekend Shift)","description":"Job Overview\nThis is a fully on-site, in office role working Weekend Shift hours (Friday - Sunday, 6AM-6PM)  - Newark, DE\nAt Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality.\nFor over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.\nAt Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.\nWe are looking for a Desktop Analyst to join our team in one of today’s most exciting technologies.  This role will report to Service Desk Manager and based in BMCD - Newark, Delaware.  This is a fully on-site, in office role working Weekend Shift hours (Friday - Sunday, 6AM-6PM)\nRole and Responsibilities:\nProvide support services to local and remote employees with technical problems and IT issues involving Windows workstations, software, hardware.\nInstall, configure and troubleshoot hardware including laptops, workstations, printers, and mobile devices.\nRespond promptly to escalation for technical assistance via phone, email and in person as needed.\nProvide timely resolution of problems and escalation management on behalf of customer to appropriate internal support team.\nDocument ticket status and provide updates to employee-customer and management in line with client case management guidelines.\nProvide input and help to maintain standard operating procedures, best practices and customer service guidelines relating to client services desktop support.\nParticipate in IT projects and complete some project deliverables.\nThis position may be required to provide technical support outside of normal business operating hours\nSkills and Experience:\nMinimum 5 years of experience in desktop support in a high performing professional environment is required.\nDemonstrates a great customer service focus along with strong technical problem-solving abilities.\nCommunicates appropriately across multiple levels of the internal organization.\nPrioritizes tickets / projects and operations tasks effectively to complete deliverables on time.\nExcellent oral and written communication skills\nHas supported iOS / Android mobile devices\nExpert knowledge of Active Directory administration\nExperiencing imaging laptops using PXE boot\nMust be comfortable supporting Azure IDMS\nBasic DNS and DCHP knowledge and troubleshooting\nWork with 2FA using multiple authenticators\nMCSE, ACITP (Apple Certification) or other IT support certifications a plus\nKnowledge of JIRA service desk and MobileIron a plus\nAbout Bloom Energy:\nBloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.\n#bei2024\nPay: $35.00 - $45.00 per hour\nBenefits:\nDental insurance\nHealth insurance\nWork Location: In person","company":"Bloom Energy","rawCompany":"bloom energy","city":"Newark","state":"DE","isRemote":false,"isActive":false,"createdAt":"2026-08-05T13:39:55.092Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Analyst (Weekend Shift)","description":"Job Overview\nThis is a fully on-site, in office role working Weekend Shift hours (Friday - Sunday, 6AM-6PM)  - Newark, DE\nAt Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality.\nFor over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.\nAt Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.\nWe are looking for a Desktop Analyst to join our team in one of today’s most exciting technologies.  This role will report to Service Desk Manager and based in BMCD - Newark, Delaware.  This is a fully on-site, in office role working Weekend Shift hours (Friday - Sunday, 6AM-6PM)\nRole and Responsibilities:\nProvide support services to local and remote employees with technical problems and IT issues involving Windows workstations, software, hardware.\nInstall, configure and troubleshoot hardware including laptops, workstations, printers, and mobile devices.\nRespond promptly to escalation for technical assistance via phone, email and in person as needed.\nProvide timely resolution of problems and escalation management on behalf of customer to appropriate internal support team.\nDocument ticket status and provide updates to employee-customer and management in line with client case management guidelines.\nProvide input and help to maintain standard operating procedures, best practices and customer service guidelines relating to client services desktop support.\nParticipate in IT projects and complete some project deliverables.\nThis position may be required to provide technical support outside of normal business operating hours\nSkills and Experience:\nMinimum 5 years of experience in desktop support in a high performing professional environment is required.\nDemonstrates a great customer service focus along with strong technical problem-solving abilities.\nCommunicates appropriately across multiple levels of the internal organization.\nPrioritizes tickets / projects and operations tasks effectively to complete deliverables on time.\nExcellent oral and written communication skills\nHas supported iOS / Android mobile devices\nExpert knowledge of Active Directory administration\nExperiencing imaging laptops using PXE boot\nMust be comfortable supporting Azure IDMS\nBasic DNS and DCHP knowledge and troubleshooting\nWork with 2FA using multiple authenticators\nMCSE, ACITP (Apple Certification) or other IT support certifications a plus\nKnowledge of JIRA service desk and MobileIron a plus\nAbout Bloom Energy:\nBloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.\n#bei2024\nPay: $35.00 - $45.00 per hour\nBenefits:\nDental insurance\nHealth insurance\nWork Location: In person","datePosted":"2026-08-05T13:39:55.092Z","dateModified":"2026-08-05T13:39:55.092Z","hiringOrganization":{"@type":"Organization","name":"Bloom Energy","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Newark","addressRegion":"DE","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c868c8d7cfa54b2c211981bb"},"url":"https://jobsearcher.com/jobs/c868c8d7cfa54b2c211981bb"}}