{"schemaVersion":"jobsearcher.job.v1","id":"c8665d3b07d39adad6bd10cf","url":"https://jobsearcher.com/jobs/c8665d3b07d39adad6bd10cf","canonicalUrl":"https://jobsearcher.com/jobs/c8665d3b07d39adad6bd10cf","title":"Operations Manager","description":"Job Overview\nWe are seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of our hospitality property. The ideal candidate will possess strong leadership skills, extensive hospitality management experience, and a passion for delivering exceptional guest service. This role involves supervising staff, managing guest relations, and ensuring the smooth functioning of all hotel departments to provide an outstanding guest experience. Multilingual abilities and previous hotel management experience are highly desirable to effectively communicate with diverse guests and team members. The Hotel Operations Manager will play a key role in maintaining high standards of service, optimizing revenue, and fostering a welcoming environment for both guests and staff.\nResponsibilities\nOversee daily hotel operations, including front desk, housekeeping, food & beverage, and guest services\nSupervise and lead hotel staff, including hiring, training, scheduling, and performance management\nEnsure exceptional guest experiences through personalized service and effective resolution of guest concerns\nManage revenue streams by implementing effective revenue management strategies and pricing policies\nCoordinate with human resources on staffing needs, employee relations, and compliance with hotel policies\nMonitor financial performance, budgeting, and cost control measures to meet operational goals\nOversee night audit procedures and ensure accurate financial reporting\nMaintain high standards of cleanliness, safety, and hospitality throughout the resort or hotel property\nUtilize multi-line phone systems with professional phone etiquette to handle guest inquiries efficiently\nFoster positive guest relations to promote repeat business and positive reviews\nImplement training programs for staff development in hospitality standards and customer service excellence\nRequirements\nProven supervisory experience within the hospitality industry or hotel management roles\nExtensive knowledge of hotel operations, including front desk management, guest services, and resort management\nStrong leadership skills with the ability to motivate and manage diverse teams\nExcellent customer service skills with a focus on guest satisfaction\nExperience in revenue management, budgeting, and financial analysis within a hospitality setting\nFamiliarity with human resources practices related to staffing, training, and employee relations\nMultilingual or bilingual abilities preferred to communicate effectively with international guests\nKnowledge of night audit procedures and multi-line phone systems is advantageous\nHospitality management certification or relevant degree is preferred but not required\nAbility to work flexible hours in a fast-paced environment while maintaining professionalism\nThis position offers an exciting opportunity for a dedicated hospitality professional to lead our team in delivering memorable guest experiences while driving operational excellence.\nPay: $60,000.00 - $65,000.00 per year\nBenefits:\n401(k)\nDental insurance\nEmployee discount\nFlexible schedule\nHealth insurance\nPaid time off\nVision insurance\nWork Location: In person","company":"Courtyardbymarriott","rawCompany":"courtyardbymarriott","city":"Williston","state":"VT","isRemote":false,"isActive":false,"createdAt":"2026-08-03T15:25:25.050Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9081.00","title":"Lodging Managers","slug":"lodging-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager","description":"Job Overview\nWe are seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of our hospitality property. The ideal candidate will possess strong leadership skills, extensive hospitality management experience, and a passion for delivering exceptional guest service. This role involves supervising staff, managing guest relations, and ensuring the smooth functioning of all hotel departments to provide an outstanding guest experience. Multilingual abilities and previous hotel management experience are highly desirable to effectively communicate with diverse guests and team members. The Hotel Operations Manager will play a key role in maintaining high standards of service, optimizing revenue, and fostering a welcoming environment for both guests and staff.\nResponsibilities\nOversee daily hotel operations, including front desk, housekeeping, food & beverage, and guest services\nSupervise and lead hotel staff, including hiring, training, scheduling, and performance management\nEnsure exceptional guest experiences through personalized service and effective resolution of guest concerns\nManage revenue streams by implementing effective revenue management strategies and pricing policies\nCoordinate with human resources on staffing needs, employee relations, and compliance with hotel policies\nMonitor financial performance, budgeting, and cost control measures to meet operational goals\nOversee night audit procedures and ensure accurate financial reporting\nMaintain high standards of cleanliness, safety, and hospitality throughout the resort or hotel property\nUtilize multi-line phone systems with professional phone etiquette to handle guest inquiries efficiently\nFoster positive guest relations to promote repeat business and positive reviews\nImplement training programs for staff development in hospitality standards and customer service excellence\nRequirements\nProven supervisory experience within the hospitality industry or hotel management roles\nExtensive knowledge of hotel operations, including front desk management, guest services, and resort management\nStrong leadership skills with the ability to motivate and manage diverse teams\nExcellent customer service skills with a focus on guest satisfaction\nExperience in revenue management, budgeting, and financial analysis within a hospitality setting\nFamiliarity with human resources practices related to staffing, training, and employee relations\nMultilingual or bilingual abilities preferred to communicate effectively with international guests\nKnowledge of night audit procedures and multi-line phone systems is advantageous\nHospitality management certification or relevant degree is preferred but not required\nAbility to work flexible hours in a fast-paced environment while maintaining professionalism\nThis position offers an exciting opportunity for a dedicated hospitality professional to lead our team in delivering memorable guest experiences while driving operational excellence.\nPay: $60,000.00 - $65,000.00 per year\nBenefits:\n401(k)\nDental insurance\nEmployee discount\nFlexible schedule\nHealth insurance\nPaid time off\nVision insurance\nWork Location: In person","datePosted":"2026-08-03T15:25:25.050Z","dateModified":"2026-08-03T15:25:25.050Z","hiringOrganization":{"@type":"Organization","name":"Courtyardbymarriott","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Williston","addressRegion":"VT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c8665d3b07d39adad6bd10cf"},"url":"https://jobsearcher.com/jobs/c8665d3b07d39adad6bd10cf"}}