{"schemaVersion":"jobsearcher.job.v1","id":"c8616c2c287bdd206e373556","url":"https://jobsearcher.com/jobs/c8616c2c287bdd206e373556","canonicalUrl":"https://jobsearcher.com/jobs/c8616c2c287bdd206e373556","title":"Key Account Manager","description":"BUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.\r\nJob SummaryPrincipal Duties & ResponsibilitiesUnderstanding the BusinessInitiates the sales process, providing preliminary and ongoing information to existing clients\r\nManages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services\r\nPrioritizes work assignments and follow-up responses to client inquiries and proposals\r\nManages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the approach to secure new business\r\nPrepares cost proposals of services for clients, using applicable questionnaires and worksheets\r\nMaintains accurate and complete client files, including the input of existing client information into the shared sales database\r\nWorking Well With OthersWorks closely with the Sales team to support and promote continued growth of new business\r\nWorks closely with customers to provide customer care on inquires, quotes and services with an assigned area\r\nWorks in conjunction with the Marketing team to provide administrative and coordination support for events, including pre-work, scheduling, mailings, marketing materials, and customer contacts\r\nDelivering ResultsContacts current customers and promotes CSA testing services including, but not limited to, certification and SI/FE, and engages in facilitating the appropriate internal contact when other services are needed\r\nPrepares quotes for clients, using applicable questionnaires and worksheets\r\nSends proposals to clients and conducts follow-up calls to provide further information, answers questions and documents these activities for further follow-up, including Notices and FIR Findings where applicable\r\nMaintains input of existing client information into Centra\r\nRegularly follows up on open quotations and sales opportunities\r\nResearches customer accounts, identifies opportunities for growth and generating leads and demand\r\nExpected to meet/exceed sales targets for assigned medium-sized accounts\r\nConcern for SafetyUnderstands why HSE is important to self and the organization\r\nKnows the potential hazards and necessary safeguards in own work area(s)\r\nImmediately reports hazards, near misses, incidents, observed unsafe acts and conditions\r\nDemonstrates safe behavior and adherence to procedures\r\nCompletes all assigned training events\r\nPreferred Education & ExperiencePost-secondary education required\r\n2-4 years of sales experience\r\nUnderstanding of Salesforce and Workday a plus\r\nKnowledge of the safety certification industry\r\nComputer proficiency in Word, Excel, PowerPoint, (Microsoft Outlook or an equivalent CRM application) and database applications\r\nExcellent verbal and written English communication skills\r\nExcellent phone and customer service skills\r\nDetail oriented and able to handle multiple tasks\r\nAble to maintain positive contacts within all levels of the organization to exchange explain and interpret information or ideas and follow-up on client requests\r\nProven ability to consistently meet or exceed sales goals\r\nAbility to prepare cost proposals promptly to meet customers’ needs\r\nStrong organization and time management skills\r\nAbility to draft and deliver sales presentations\r\n*The typical hiring range for this position in Toronto, Ontario is $67,000 - $89,000 CAD*\r\n*gross annually. The actual base pay offered will depend on factors such as education, licenses, certifications and experience. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.*\r\n*CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at*\r\ntalentacquisition@csagroup.org\r\n*if you require accommodation in the interview process.*#J-18808-Ljbffr","company":"Socketdev","rawCompany":"socketdev","city":"Akron","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-18T01:13:20.491Z","occupations":[{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"541380","title":"Testing Laboratories and Services","slug":"testing-laboratories-and-services"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Key Account Manager","description":"BUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.\r\nJob SummaryPrincipal Duties & ResponsibilitiesUnderstanding the BusinessInitiates the sales process, providing preliminary and ongoing information to existing clients\r\nManages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services\r\nPrioritizes work assignments and follow-up responses to client inquiries and proposals\r\nManages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the approach to secure new business\r\nPrepares cost proposals of services for clients, using applicable questionnaires and worksheets\r\nMaintains accurate and complete client files, including the input of existing client information into the shared sales database\r\nWorking Well With OthersWorks closely with the Sales team to support and promote continued growth of new business\r\nWorks closely with customers to provide customer care on inquires, quotes and services with an assigned area\r\nWorks in conjunction with the Marketing team to provide administrative and coordination support for events, including pre-work, scheduling, mailings, marketing materials, and customer contacts\r\nDelivering ResultsContacts current customers and promotes CSA testing services including, but not limited to, certification and SI/FE, and engages in facilitating the appropriate internal contact when other services are needed\r\nPrepares quotes for clients, using applicable questionnaires and worksheets\r\nSends proposals to clients and conducts follow-up calls to provide further information, answers questions and documents these activities for further follow-up, including Notices and FIR Findings where applicable\r\nMaintains input of existing client information into Centra\r\nRegularly follows up on open quotations and sales opportunities\r\nResearches customer accounts, identifies opportunities for growth and generating leads and demand\r\nExpected to meet/exceed sales targets for assigned medium-sized accounts\r\nConcern for SafetyUnderstands why HSE is important to self and the organization\r\nKnows the potential hazards and necessary safeguards in own work area(s)\r\nImmediately reports hazards, near misses, incidents, observed unsafe acts and conditions\r\nDemonstrates safe behavior and adherence to procedures\r\nCompletes all assigned training events\r\nPreferred Education & ExperiencePost-secondary education required\r\n2-4 years of sales experience\r\nUnderstanding of Salesforce and Workday a plus\r\nKnowledge of the safety certification industry\r\nComputer proficiency in Word, Excel, PowerPoint, (Microsoft Outlook or an equivalent CRM application) and database applications\r\nExcellent verbal and written English communication skills\r\nExcellent phone and customer service skills\r\nDetail oriented and able to handle multiple tasks\r\nAble to maintain positive contacts within all levels of the organization to exchange explain and interpret information or ideas and follow-up on client requests\r\nProven ability to consistently meet or exceed sales goals\r\nAbility to prepare cost proposals promptly to meet customers’ needs\r\nStrong organization and time management skills\r\nAbility to draft and deliver sales presentations\r\n*The typical hiring range for this position in Toronto, Ontario is $67,000 - $89,000 CAD*\r\n*gross annually. The actual base pay offered will depend on factors such as education, licenses, certifications and experience. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.*\r\n*CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at*\r\ntalentacquisition@csagroup.org\r\n*if you require accommodation in the interview process.*#J-18808-Ljbffr","datePosted":"2026-08-18T01:13:20.491Z","dateModified":"2026-08-18T01:13:20.491Z","hiringOrganization":{"@type":"Organization","name":"Socketdev","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Akron","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c8616c2c287bdd206e373556"},"url":"https://jobsearcher.com/jobs/c8616c2c287bdd206e373556"}}