Vehicle Operations Specialist

Job Description:Vehicle Operations Support SpecialistWork Location: 4615 E Elwood St, Phoenix, AZ 85040Description:Job Description:Data entry. Updating fields such as name, address, account numbers, Auction IDs, price, and much moreProcess and enter transportation orders via computer applicationFollow up to ensure orders are correctly submitted. Update incorrect or deficient information and/or dataCreate spreadsheets or organize existing data to track important customer orders.Handle inbound and outbound phone calls to customers.Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained.Professionally note and document orders to communicate between systems and external clients.Clear order enrichment failuresPerform other tasks and duties as directed by the department manager or Supervisor.Job Requirements:Candidate must have stable internet connection with required bandwidth.Accurate typing and data entry skills.Able to manage multiple tasks in a fast-paced environment.Highly adaptable to process and system changes.Must be detail oriented with good judgment and problem-solving skills.Effective time management and self-starter.Able to initiate and manage a mixture of outbound and inbound calls, emails and SMS.Strong knowledge of Microsoft Word, Excel, and Outlook.Strong verbal and written communication skills.Able to demonstrate empathy and de-escalate frustrated clients and vendorsTransportation or general automotive experience a plus.Must be persistent to obtain all info to confirm order requirements.Job Requirements:Candidate must have stable internet connection with required bandwidth.Accurate typing and data entry skills.Able to manage multiple tasks in a fast-paced environment.Highly adaptable to process and system changes.Must be detail oriented with good judgment and problem-solving skills.Effective time management and self-starter.Able to initiate and manage a mixture of outbound and inbound calls, emails and SMS.Strong knowledge of Microsoft Word, Excel, and Outlook.Strong verbal and written communication skills.Able to demonstrate empathy and de-escalate frustrated clients and vendorsTransportation or general automotive experience a plus.Must be persistent to obtain all info to confirm order requirements.