{"schemaVersion":"jobsearcher.job.v1","id":"c81fbbde2201cfecb5294d2c","url":"https://jobsearcher.com/jobs/c81fbbde2201cfecb5294d2c","canonicalUrl":"https://jobsearcher.com/jobs/c81fbbde2201cfecb5294d2c","title":"Patient Services Coordinator (Webster, TX)","description":"The Patient Services Coordinator (PSC) is the face of the clinic and the patient’s guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources.\nAt Audibel, a subsidiary of Starkey, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.\nOur Culture\nAn experienced team built around a culture of professional growth and knowledge-sharing.\nWe celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices.\nWe serve with passion, purpose and excellence.\nTotal Team Approach – Our staff functions together as a cohesive group of hearing professionals.\nWe coordinate the individual expertise of all staff members to provide the best possible care for our patients.\nYou Will Ensure a Positive Patient Experience\nImmediately acknowledge, greet and service all guests in a friendly, professional manner.\nCheck patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports.\nUtilize elevated customer service approach and communication style when working with patients.\nDirect and answer calls in a timely, professional fashion.\nYou Will Provide Administrative Assistance\nStrategically manage patient schedule on behalf of Clinic Team.\nUnderstand, support and track current marketing initiatives for the clinic.\nOrganize office, maintain supplies, and ensure accurate patient files.\nProtect Patients Privacy, collect insurance information, and complete insurance Authorization.\nMaintain day-to-day operational procedures.\n\nYou Will Complete Varied Tasks\nLead morning team meeting on behalf of Clinic Team at the start of each day.\nMake deposits (transportation required) and maintain cashbox.\nReconcile all deposits daily and report weekly.\nResults- Performance measures (How to Measure Success)\nPatient Retention\nPatient Referrals/Reviews\nSchedule Efficiency\nCollected Payments\nAccurate Data/Patient Files\nOther Duties (Non-Measurable)\nSupport Northland Employee Corporate and/or Department guidelines.\nCheck and verify quality.\nReact to change productively and handle other essential duties as assigned.\nAssist with development of clinic performance.\nYou Will Need\nHigh school diploma preferred or equivalent work history.\n1-2 years' experience in a customer service, medical reception, or retail position preferred.\nProficient computer skills and knowledge of Microsoft Office Programs.\nIndustry familiarity encouraged.\nAbility to manage all confidential information with complete discretion.\n________________________________________\nThe above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.\nThis job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors\nSalary and Other Compensation:\nThe annual hourly rate for this position is between $16.29 - $23.10 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.\n#LI-CS1\n#Audibel","company":"Starkey","rawCompany":"starkey","city":"Webster","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:21:17.293Z","occupations":[{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"},{"code":"29-2099.08","title":"Patient Representatives","slug":"patient-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"},{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"},{"code":"621399","title":"Offices of All Other Miscellaneous Health Practitioners","slug":"offices-of-all-other-miscellaneous-health-practitioners"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Patient Services Coordinator (Webster, TX)","description":"The Patient Services Coordinator (PSC) is the face of the clinic and the patient’s guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources.\nAt Audibel, a subsidiary of Starkey, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.\nOur Culture\nAn experienced team built around a culture of professional growth and knowledge-sharing.\nWe celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices.\nWe serve with passion, purpose and excellence.\nTotal Team Approach – Our staff functions together as a cohesive group of hearing professionals.\nWe coordinate the individual expertise of all staff members to provide the best possible care for our patients.\nYou Will Ensure a Positive Patient Experience\nImmediately acknowledge, greet and service all guests in a friendly, professional manner.\nCheck patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports.\nUtilize elevated customer service approach and communication style when working with patients.\nDirect and answer calls in a timely, professional fashion.\nYou Will Provide Administrative Assistance\nStrategically manage patient schedule on behalf of Clinic Team.\nUnderstand, support and track current marketing initiatives for the clinic.\nOrganize office, maintain supplies, and ensure accurate patient files.\nProtect Patients Privacy, collect insurance information, and complete insurance Authorization.\nMaintain day-to-day operational procedures.\n\nYou Will Complete Varied Tasks\nLead morning team meeting on behalf of Clinic Team at the start of each day.\nMake deposits (transportation required) and maintain cashbox.\nReconcile all deposits daily and report weekly.\nResults- Performance measures (How to Measure Success)\nPatient Retention\nPatient Referrals/Reviews\nSchedule Efficiency\nCollected Payments\nAccurate Data/Patient Files\nOther Duties (Non-Measurable)\nSupport Northland Employee Corporate and/or Department guidelines.\nCheck and verify quality.\nReact to change productively and handle other essential duties as assigned.\nAssist with development of clinic performance.\nYou Will Need\nHigh school diploma preferred or equivalent work history.\n1-2 years' experience in a customer service, medical reception, or retail position preferred.\nProficient computer skills and knowledge of Microsoft Office Programs.\nIndustry familiarity encouraged.\nAbility to manage all confidential information with complete discretion.\n________________________________________\nThe above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.\nThis job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors\nSalary and Other Compensation:\nThe annual hourly rate for this position is between $16.29 - $23.10 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.\n#LI-CS1\n#Audibel","datePosted":"2026-04-14T10:21:17.293Z","dateModified":"2026-04-14T10:21:17.293Z","hiringOrganization":{"@type":"Organization","name":"Starkey","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Webster","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c81fbbde2201cfecb5294d2c"},"url":"https://jobsearcher.com/jobs/c81fbbde2201cfecb5294d2c"}}