{"schemaVersion":"jobsearcher.job.v1","id":"c7ef79dfa1667b06d21ab680","url":"https://jobsearcher.com/jobs/c7ef79dfa1667b06d21ab680","canonicalUrl":"https://jobsearcher.com/jobs/c7ef79dfa1667b06d21ab680","title":"Technical Program Manager","description":"Role DescriptionAs Technical Program Manager, your primary role is to drive the successful technical integration of Suki with our major health system and health technology clients. You will be responsible for developing and maintaining strong relationships with key client stakeholders, and ensuring that Suki's integration delivers exceptionally well on key success metrics. You will partner with your Suki colleagues to optimize on-time delivery and resolve technical challenges. Throughout each client deployment, you will guide technical stakeholders through the steps needed to establish a seamless integration between Suki and their EMR.Besides guiding the integration process, this individual will be responsible for testing the integration and green-lighting each integration stage, escalating issues when needed. As Suki's resident expert on its integrations, you will establish and maintain internal and external-facing documentation detailing the integration requirements and process for each EMR with which Suki integrates. Partnering with a Customer Success team member, you will be the technical point person for each integration and as the client-facing technical resource, set expectations for the client to identify and engage with the technical resources necessary for a successful integration with their EMR.Internally, this entails close collaboration with Engineering to solve technical challenges and develop/maintain robust test plans which will support proactive discovery and resolution for potential issues before go-live. Similarly, this individual will also be tightly aligned with Product to share new EMR constraints, gaps and learnings that will help keep our products up to date. You will also educate your Suki colleagues on each integration's best practices, requirements, and key points of differentiation.You will collaborate extensively with our Customer Success, Product, Engineering & Support teams and serve as the voice of the customer by reporting on the status of deployments and potential technical issues. You will also identify areas for optimization in Suki's integration process.As part of our growing Customer Success team, you will also be responsible for improving existing processes and developing new approaches to create high levels of client and user satisfaction. You will also engage with EMR vendor partners and Suki's Engineering and Product teams to streamline the technical integration between Suki and EMRs for both existing and future capabilities. You are excited to join the fast-moving Suki team, and committed to excellence!Qualifications8+ years of enterprise customer facing experience within healthcare SaaS5+ years of technical program or project management experienceTechnical understanding of software development kits (SDKs), cloud services, EMR integration and SaaS solutionsStrong knowledge of APIs and healthcare data standardsExceptional communication, presentation, and conflict resolution skillsAbility to think critically, prioritize effectively and communicate expedientlyCreative problem solving skillsStrong clinical background with understanding of medical documentation and clinical workflowsProficient in Google Suite, JIRARequirementsEstablish and maintain deployment project plansEnsure cross-functional resources required to support deployments are in placeRegularly report on deployment progress and escalate potential issuesIdentify opportunities for improvement in the deployment project planDrive process improvements to achieve on-time delivery and high client satisfactionDevelop a deep understanding of our product and how it integrates with our customers' EMRs and partners' platformsUtilize JIRA for issue reporting, status, escalation, and task management in collaboration with the Engineering teamAbility to communicate both internally and externally with professionalismWillingness to travel as needed to deliver and validate our integrationsWork flexible hours based upon client's and providers' schedules in different time zones across the USBenefitsNamed by Fast Company as one of the most innovative companiesNamed Google's Partner of the Year for AI/MLBacked by successful tech veterans from Google and Apple and medical leaders from UCSF and StanfordBacked by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and othersDisrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutionsSolutions used in health systems and clinics across the countryImpact from day one with a culture built upon deep empathy for doctorsCompany DescriptionSuki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations.","company":"Suki","rawCompany":"suki","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-02T02:55:41.852Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Program Manager","description":"Role DescriptionAs Technical Program Manager, your primary role is to drive the successful technical integration of Suki with our major health system and health technology clients. You will be responsible for developing and maintaining strong relationships with key client stakeholders, and ensuring that Suki's integration delivers exceptionally well on key success metrics. You will partner with your Suki colleagues to optimize on-time delivery and resolve technical challenges. Throughout each client deployment, you will guide technical stakeholders through the steps needed to establish a seamless integration between Suki and their EMR.Besides guiding the integration process, this individual will be responsible for testing the integration and green-lighting each integration stage, escalating issues when needed. As Suki's resident expert on its integrations, you will establish and maintain internal and external-facing documentation detailing the integration requirements and process for each EMR with which Suki integrates. Partnering with a Customer Success team member, you will be the technical point person for each integration and as the client-facing technical resource, set expectations for the client to identify and engage with the technical resources necessary for a successful integration with their EMR.Internally, this entails close collaboration with Engineering to solve technical challenges and develop/maintain robust test plans which will support proactive discovery and resolution for potential issues before go-live. Similarly, this individual will also be tightly aligned with Product to share new EMR constraints, gaps and learnings that will help keep our products up to date. You will also educate your Suki colleagues on each integration's best practices, requirements, and key points of differentiation.You will collaborate extensively with our Customer Success, Product, Engineering & Support teams and serve as the voice of the customer by reporting on the status of deployments and potential technical issues. You will also identify areas for optimization in Suki's integration process.As part of our growing Customer Success team, you will also be responsible for improving existing processes and developing new approaches to create high levels of client and user satisfaction. You will also engage with EMR vendor partners and Suki's Engineering and Product teams to streamline the technical integration between Suki and EMRs for both existing and future capabilities. You are excited to join the fast-moving Suki team, and committed to excellence!Qualifications8+ years of enterprise customer facing experience within healthcare SaaS5+ years of technical program or project management experienceTechnical understanding of software development kits (SDKs), cloud services, EMR integration and SaaS solutionsStrong knowledge of APIs and healthcare data standardsExceptional communication, presentation, and conflict resolution skillsAbility to think critically, prioritize effectively and communicate expedientlyCreative problem solving skillsStrong clinical background with understanding of medical documentation and clinical workflowsProficient in Google Suite, JIRARequirementsEstablish and maintain deployment project plansEnsure cross-functional resources required to support deployments are in placeRegularly report on deployment progress and escalate potential issuesIdentify opportunities for improvement in the deployment project planDrive process improvements to achieve on-time delivery and high client satisfactionDevelop a deep understanding of our product and how it integrates with our customers' EMRs and partners' platformsUtilize JIRA for issue reporting, status, escalation, and task management in collaboration with the Engineering teamAbility to communicate both internally and externally with professionalismWillingness to travel as needed to deliver and validate our integrationsWork flexible hours based upon client's and providers' schedules in different time zones across the USBenefitsNamed by Fast Company as one of the most innovative companiesNamed Google's Partner of the Year for AI/MLBacked by successful tech veterans from Google and Apple and medical leaders from UCSF and StanfordBacked by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and othersDisrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutionsSolutions used in health systems and clinics across the countryImpact from day one with a culture built upon deep empathy for doctorsCompany DescriptionSuki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations.","datePosted":"2026-08-02T02:55:41.852Z","dateModified":"2026-08-02T02:55:41.852Z","hiringOrganization":{"@type":"Organization","name":"Suki","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c7ef79dfa1667b06d21ab680"},"url":"https://jobsearcher.com/jobs/c7ef79dfa1667b06d21ab680"}}