{"schemaVersion":"jobsearcher.job.v1","id":"c78de40f4fea63d9d835103f","url":"https://jobsearcher.com/jobs/c78de40f4fea63d9d835103f","canonicalUrl":"https://jobsearcher.com/jobs/c78de40f4fea63d9d835103f","title":"Remote Consumer Eligibility Specialist","description":"It's truly an exciting time to be a part of Vimo! At Vimo, we are committed to building each other up and infusing a motivating and positive work environment. Our vision has always been to make finding and enroll in health insurance simple-this is more important now than ever before.We are looking for Remote Consumer Eligibility Specialist to join our elite teams. As a Remote Consumer Service Representative, you'll deliver an amazing consumer experience, helping millions of consumers across the country navigate the mystery of health insurance enrollment through our award-winning cloud-based tools.ResponsibilitiesConsumer Support: Handle inbound and outbound calls, providing the highest level of service consistently.Primary Focus: Interview applicants to collect essential financial details to facilitate the healthcare enrollment process.Data Entry: Accurate application data entry and management of online chat inquiries.Problem Solving: Utilize creative problem-solving skills to assist consumers with plan selection and eligibility determination.Compliance: Interpret and follow defined procedures, policies, and regulated guidelines for all communication channels.Training: Participate in extensive self-study and testing; maintaining eligibility is dependent upon passing required certification exams. Required Qualification: Minimum 1-2 years of experience interpreting and applying Medicaid policies and regulations, determining Medicaid eligibility in a public assistance or professional environment.Previous Eligibility or Managed Care Organization (MCO) Enrollment Counseling Specialist are encouraged is a plus.Moderate to advanced computer skills with a high level of comfort learning new technologyExcellent verbal and written communication skills with a self-motivated, success-driven attitude Preferred Experience: Bilingual (Spanish/English) is a plus. To be successful in this remote role, you must have a dedicated, private, and secure workspace and meet the following: Age: Must be 18 years of age or older.Background: Must complete a background check and drug test within 3 days of offer.Connection: Cable/Fiber Broadband Internet with a hard-wired ethernetconnection is required.Compatibility: NOT compatible with Mobile Internet Service Providers (e.g., T-Mobile), Satellite, Wi-Fi internet access, or Wi-Fi adapters/extenders.Internet Speed: Minimum 35 mb/s with ethernet.Hardware: Personal device with a functioning camera is required for the initial 3-week training period.Pre-Employment Assessment: Candidates will be evaluated on a core competency set that includes written and verbal communication, technical proficiency (computer and internet navigation), and fundamental mathematical skills. What we offer Competitive Pay:$17.50 per hour, plus performance incentives.$19.50 Spanish Bilingual per hour, plus performance incentives.Paid Training: Committed full attendance for a paid 3-week training period.Growth: Many opportunities to grow within the largest state-based marketplace footprint in the country.","company":"Vimo","rawCompany":"vimo","isRemote":true,"isActive":false,"createdAt":"2026-05-21T06:15:33.589Z","occupations":[{"code":"43-4061.00","title":"Eligibility Interviewers, Government Programs","slug":"eligibility-interviewers-government-programs"},{"code":"43-4111.00","title":"Interviewers, Except Eligibility and Loan","slug":"interviewers-except-eligibility-and-loan"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"621610","title":"Home Health Care Services","slug":"home-health-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Consumer Eligibility Specialist","description":"It's truly an exciting time to be a part of Vimo! At Vimo, we are committed to building each other up and infusing a motivating and positive work environment. Our vision has always been to make finding and enroll in health insurance simple-this is more important now than ever before.We are looking for Remote Consumer Eligibility Specialist to join our elite teams. As a Remote Consumer Service Representative, you'll deliver an amazing consumer experience, helping millions of consumers across the country navigate the mystery of health insurance enrollment through our award-winning cloud-based tools.ResponsibilitiesConsumer Support: Handle inbound and outbound calls, providing the highest level of service consistently.Primary Focus: Interview applicants to collect essential financial details to facilitate the healthcare enrollment process.Data Entry: Accurate application data entry and management of online chat inquiries.Problem Solving: Utilize creative problem-solving skills to assist consumers with plan selection and eligibility determination.Compliance: Interpret and follow defined procedures, policies, and regulated guidelines for all communication channels.Training: Participate in extensive self-study and testing; maintaining eligibility is dependent upon passing required certification exams. Required Qualification: Minimum 1-2 years of experience interpreting and applying Medicaid policies and regulations, determining Medicaid eligibility in a public assistance or professional environment.Previous Eligibility or Managed Care Organization (MCO) Enrollment Counseling Specialist are encouraged is a plus.Moderate to advanced computer skills with a high level of comfort learning new technologyExcellent verbal and written communication skills with a self-motivated, success-driven attitude Preferred Experience: Bilingual (Spanish/English) is a plus. To be successful in this remote role, you must have a dedicated, private, and secure workspace and meet the following: Age: Must be 18 years of age or older.Background: Must complete a background check and drug test within 3 days of offer.Connection: Cable/Fiber Broadband Internet with a hard-wired ethernetconnection is required.Compatibility: NOT compatible with Mobile Internet Service Providers (e.g., T-Mobile), Satellite, Wi-Fi internet access, or Wi-Fi adapters/extenders.Internet Speed: Minimum 35 mb/s with ethernet.Hardware: Personal device with a functioning camera is required for the initial 3-week training period.Pre-Employment Assessment: Candidates will be evaluated on a core competency set that includes written and verbal communication, technical proficiency (computer and internet navigation), and fundamental mathematical skills. What we offer Competitive Pay:$17.50 per hour, plus performance incentives.$19.50 Spanish Bilingual per hour, plus performance incentives.Paid Training: Committed full attendance for a paid 3-week training period.Growth: Many opportunities to grow within the largest state-based marketplace footprint in the country.","datePosted":"2026-05-21T06:15:33.589Z","dateModified":"2026-05-21T06:15:33.589Z","hiringOrganization":{"@type":"Organization","name":"Vimo","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c78de40f4fea63d9d835103f"},"url":"https://jobsearcher.com/jobs/c78de40f4fea63d9d835103f"}}