Front Desk Agent

Job Description Benefits/Perks Career Advancement Opportunities If you want to know about the requirements for this role, read on for all the relevant information. Competitive CompensationJob SummaryAbout the Role:We are seeking a friendly, organized, and detail-oriented Front Desk / Reservationist to join our team at the Hideaway Sands Resort. As the first point of contact for our guests, you’ll play a key role in ensuring a smooth and welcoming experience from reservation through checkout. If you enjoy working in a dynamic hospitality environment and have excellent communication and administrative skills, we’d love to hear from you! Key Responsibilities:Greet and assist guests via phone, email, or in person with professionalism and courtesyProvide information about resort services, availability, and local attractionsHandle reservation requests, changes, and cancellations accurately using our reservation systemPerform data entry, retrieve information, and maintain organized records and filesCoordinate with housekeeping and maintenance staff to ensure all units are clean, tidy, and fully operational for arriving guestsSort and distribute incoming mail and deliveriesMaintain office organization and assist with clerical tasks as neededEnsure guests are informed about and comply with resort policiesPerform additional duties as assigned What We’re Looking For:Strong communication skills with a clear professional speaking mannerKnowledge of standard office procedures, etiquette, and basic computer functions Accurate typing and data entry skills Ability xaygatp to multitask, stay organized, and adapt in dynamic environmentExcellent attention to detail and ability to handle routine math calculationsPolite and patient customer service demeanor, especially under pressureAbility to follow written and verbal instructionsPrevious front desk, administrative, or hospitality experience preferredApply Now:If you’re passionate about hospitality and enjoy helping others while working in a friendly and supportive environment, we invite you to apply today!