{"schemaVersion":"jobsearcher.job.v1","id":"c73a611cbc5147dcac264792","url":"https://jobsearcher.com/jobs/c73a611cbc5147dcac264792","canonicalUrl":"https://jobsearcher.com/jobs/c73a611cbc5147dcac264792","title":"Client Services Manager- Premier Team","description":"Leadership At ADPAt ADP, we're passionate about leading the way in Human Capital Management. Through leading-edge innovation, we're quickly changing the face of our industry and are looking for the right leaders to help us make waves. If you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals, you'll fit right in with our dedicated team, who make amazing things happen for each other and our clients every day.\r\nADP is hiring a Client Services Manager. In this position, you'll leverage your project management and leadership expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees.\r\nResponsibilities:Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals including oversight of team members that:\r\nServe as a subject matter expert in handling Tax out of balances for ADP clients.\r\nResolve routine tax, banking, and migration concerns with pre-defined solutions.\r\nAnswer technical questions regarding ADP products.\r\nProvide consultation and help answer technical questions on tax out of balances while supporting less-experienced specialists in the region.\r\nLearn and navigate ADP systems in order to research and resolve Tax issues.\r\nEnhanced understanding and implementation of Business Units strategic goals.\r\nOversee the use of standard process workflows by team.\r\nFunction as a consultant and business partner to other groups within ADP.\r\nTrain and mentor team members and identify development needs across the team, working Director to coordinate additional training as needed.\r\nTrack various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods.\r\nServe as an acting backup to the Director, providing leadership, guidance and direction to team members in the absence of the director.\r\nManage escalated issues and provide direction.\r\nCollaborate with peers to establish best practices.\r\nAnalyze team statistics and prepare reports for the Director.\r\nEvaluate associates on performance and complete annual performance appraisals.\r\nWork in collaboration with associate to establish Individual Development Plans.\r\nDevelop and administer corrective action and performance improvement plans.\r\nHire/Separations authority in conjunction with Human Resources.\r\nMay have budgetary responsibility.\r\nMay have oversight of Workforce Management to include scheduling, and succession planning.\r\nParticipate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units.\r\nQualifications Required:Up to 10% travel activity required.\r\nAt least 5 years of relevant experience.\r\nAt least 3 years of people leadership experience.\r\nAbility to communicate effectively to all levels of internal and external contacts verbally and in writing.\r\nExcellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions.\r\nAbility to work and thrive in a team environment, focused on achieving results.\r\nAbility to maintain cooperative working relationships with all levels of management.\r\nAbility to assess team members' performance and provide motivational support.","company":"Automatic Data Processing","rawCompany":"automatic data processing","city":"Alpharetta","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T08:26:09.940Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541214","title":"Payroll Services","slug":"payroll-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Manager- Premier Team","description":"Leadership At ADPAt ADP, we're passionate about leading the way in Human Capital Management. Through leading-edge innovation, we're quickly changing the face of our industry and are looking for the right leaders to help us make waves. If you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals, you'll fit right in with our dedicated team, who make amazing things happen for each other and our clients every day.\r\nADP is hiring a Client Services Manager. In this position, you'll leverage your project management and leadership expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees.\r\nResponsibilities:Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals including oversight of team members that:\r\nServe as a subject matter expert in handling Tax out of balances for ADP clients.\r\nResolve routine tax, banking, and migration concerns with pre-defined solutions.\r\nAnswer technical questions regarding ADP products.\r\nProvide consultation and help answer technical questions on tax out of balances while supporting less-experienced specialists in the region.\r\nLearn and navigate ADP systems in order to research and resolve Tax issues.\r\nEnhanced understanding and implementation of Business Units strategic goals.\r\nOversee the use of standard process workflows by team.\r\nFunction as a consultant and business partner to other groups within ADP.\r\nTrain and mentor team members and identify development needs across the team, working Director to coordinate additional training as needed.\r\nTrack various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods.\r\nServe as an acting backup to the Director, providing leadership, guidance and direction to team members in the absence of the director.\r\nManage escalated issues and provide direction.\r\nCollaborate with peers to establish best practices.\r\nAnalyze team statistics and prepare reports for the Director.\r\nEvaluate associates on performance and complete annual performance appraisals.\r\nWork in collaboration with associate to establish Individual Development Plans.\r\nDevelop and administer corrective action and performance improvement plans.\r\nHire/Separations authority in conjunction with Human Resources.\r\nMay have budgetary responsibility.\r\nMay have oversight of Workforce Management to include scheduling, and succession planning.\r\nParticipate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units.\r\nQualifications Required:Up to 10% travel activity required.\r\nAt least 5 years of relevant experience.\r\nAt least 3 years of people leadership experience.\r\nAbility to communicate effectively to all levels of internal and external contacts verbally and in writing.\r\nExcellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions.\r\nAbility to work and thrive in a team environment, focused on achieving results.\r\nAbility to maintain cooperative working relationships with all levels of management.\r\nAbility to assess team members' performance and provide motivational support.","datePosted":"2026-04-09T08:26:09.940Z","dateModified":"2026-04-09T08:26:09.940Z","hiringOrganization":{"@type":"Organization","name":"Automatic Data Processing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Alpharetta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c73a611cbc5147dcac264792"},"url":"https://jobsearcher.com/jobs/c73a611cbc5147dcac264792"}}