Collections Specialist

Collections SpecialistTemp to hireLocation: Greenville, SC 29607Pay rate: $20.00/hrWork schedule: 8:00 AM - 4:30 PM Mon-Fri; Hybrid (Mon/Fri remote, Tue/Wed/Thu in-office)The Collections Specialist is responsible for managing a portfolio of accounts, driving collection activities, resolving payment issues, and maintaining healthy aging reports. This role partners with customers and internal teams to improve receivable performance and support overall cash flow objectives.ResponsibilitiesManage and prioritize assigned AR portfolioConduct customer outreach and document collection activityAnalyze aging reports and resolve payment delaysPartner with internal teams to resolve disputes and discrepanciesPerform reconciliations, credit holds/releases, statements, and dunning activitiesHandle short-pays, chargebacks, credit memos, and payment inquiriesRecommend bad debt write-offs as neededQualifications2+ years of Accounts Receivable or collections experienceUnderstanding of invoicing, aging, and cash applicationStrong communication and analytical skillsAbility to work independently and collaborativelyBasic to intermediate Excel skills requiredSAP AR experience preferredPivot table experience is a plusBenefits:Health insuranceHealth savings accountDental insuranceVision insuranceFlexible spending accountsLife insuranceRetirement planAll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.