{"schemaVersion":"jobsearcher.job.v1","id":"c70211a432ea37dd4726ab5d","url":"https://jobsearcher.com/jobs/c70211a432ea37dd4726ab5d","canonicalUrl":"https://jobsearcher.com/jobs/c70211a432ea37dd4726ab5d","title":"IT Systems Administrator","description":"ITonDemand, a Division of Tectonic LLC, is looking for an IT Systems Administrator to join our Managed Services Support Team. This position is based in our Ocala FL office though work is often conducted at customer sites; hybrid schedule 3 days in office, 2 days remote.\nRole Summary\nThe System Administrator II is a non-exempt, mid-level IT role responsible for providing high-level technical support, managing diverse IT environments, and contributing to IT support process improvements. This position involves resolving escalated tickets, maintaining infrastructure, and collaborating on IT projects to ensure seamless operations. With a strong emphasis on advanced troubleshooting, system administration, and network configuration, the role supports both the team and customer growth.\nKey Responsibilities\nProvide advanced technical support and serve as the escalation point for Level 1 technicians.\nRespond to and resolve customer support escalation tickets promptly, ensuring thorough documentation of solutions.\nProvide remote and on-site support for a range of issues, including desktop configuration, network troubleshooting, and system maintenance.\nManage and troubleshoot Windows Server environments, including Active Directory, DNS, DHCP, file servers, and print servers.\nAdminister and troubleshoot Office 365 services, including Exchange Online, SharePoint, and Teams.\nSupport and configure DHCP and DNS services across the network.\nDeploy and maintain virtual machines using VMware or Hyper-V platforms.\nAssist with network management, including switches, access points, firewalls, wireless setup/troubleshooting, and VLAN management.\nActively participate in the development and maintenance of IT support processes.\nContribute to documentation of IT systems, policies, and procedures.\nProvide input and support for IT projects, such as system migrations or deployments.\nParticipate in the on-call rotation to address urgent technical issues and minimize customer downtime.\nSkills and Qualifications\n3+ years of experience in system administration or IT support.\nStrong knowledge of Windows Server, Active Directory, and Office 365 platforms.\nExperience with virtualization technologies (e.g., VMware, Hyper-V).\nProficient in troubleshooting network issues, including VLANs, DNS, and DHCP.\nPrevious experience with ticketing systems such as ConnectWise, Jira, etc.\nReliable transportation, valid driver’s license, and insurance coverage.\nCompTIA A+ or equivalent certification is a plus.\nPreferred Qualifications\nSelf-Starter: Thrives in independent work environments, driving objectives forward while owning responsibilities from start to finish.\nStrong Communicator: Excels in crafting clear, professional messages tailored to clients and internal teams, fostering understanding and collaboration.\nTech-Forward: Passionate about leveraging technology to innovate and deliver exceptional results on time.\nCollaborative Mindset: Values teamwork, offering constructive input and actively contributing to shared success across roles and projects.\nGrowth-Focused: Driven by curiosity and a commitment to ongoing learning, staying ahead of emerging trends and technologies.\nAre you ready to join the ITonDemand Team? We can't wait to meet you!\nJob Type: Full-time\nPay: $68,000.00 - $76,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible spending account\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nExperience:\nIT/Technology: 5 years (Required)\nAbility to Commute:\nOcala, FL 34471 (Required)\nWork Location: In person","company":"Eresourcesllc","rawCompany":"eresourcesllc","city":"Ocala","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-07-20T12:39:42.706Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Systems Administrator","description":"ITonDemand, a Division of Tectonic LLC, is looking for an IT Systems Administrator to join our Managed Services Support Team. This position is based in our Ocala FL office though work is often conducted at customer sites; hybrid schedule 3 days in office, 2 days remote.\nRole Summary\nThe System Administrator II is a non-exempt, mid-level IT role responsible for providing high-level technical support, managing diverse IT environments, and contributing to IT support process improvements. This position involves resolving escalated tickets, maintaining infrastructure, and collaborating on IT projects to ensure seamless operations. With a strong emphasis on advanced troubleshooting, system administration, and network configuration, the role supports both the team and customer growth.\nKey Responsibilities\nProvide advanced technical support and serve as the escalation point for Level 1 technicians.\nRespond to and resolve customer support escalation tickets promptly, ensuring thorough documentation of solutions.\nProvide remote and on-site support for a range of issues, including desktop configuration, network troubleshooting, and system maintenance.\nManage and troubleshoot Windows Server environments, including Active Directory, DNS, DHCP, file servers, and print servers.\nAdminister and troubleshoot Office 365 services, including Exchange Online, SharePoint, and Teams.\nSupport and configure DHCP and DNS services across the network.\nDeploy and maintain virtual machines using VMware or Hyper-V platforms.\nAssist with network management, including switches, access points, firewalls, wireless setup/troubleshooting, and VLAN management.\nActively participate in the development and maintenance of IT support processes.\nContribute to documentation of IT systems, policies, and procedures.\nProvide input and support for IT projects, such as system migrations or deployments.\nParticipate in the on-call rotation to address urgent technical issues and minimize customer downtime.\nSkills and Qualifications\n3+ years of experience in system administration or IT support.\nStrong knowledge of Windows Server, Active Directory, and Office 365 platforms.\nExperience with virtualization technologies (e.g., VMware, Hyper-V).\nProficient in troubleshooting network issues, including VLANs, DNS, and DHCP.\nPrevious experience with ticketing systems such as ConnectWise, Jira, etc.\nReliable transportation, valid driver’s license, and insurance coverage.\nCompTIA A+ or equivalent certification is a plus.\nPreferred Qualifications\nSelf-Starter: Thrives in independent work environments, driving objectives forward while owning responsibilities from start to finish.\nStrong Communicator: Excels in crafting clear, professional messages tailored to clients and internal teams, fostering understanding and collaboration.\nTech-Forward: Passionate about leveraging technology to innovate and deliver exceptional results on time.\nCollaborative Mindset: Values teamwork, offering constructive input and actively contributing to shared success across roles and projects.\nGrowth-Focused: Driven by curiosity and a commitment to ongoing learning, staying ahead of emerging trends and technologies.\nAre you ready to join the ITonDemand Team? We can't wait to meet you!\nJob Type: Full-time\nPay: $68,000.00 - $76,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible spending account\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nExperience:\nIT/Technology: 5 years (Required)\nAbility to Commute:\nOcala, FL 34471 (Required)\nWork Location: In person","datePosted":"2026-07-20T12:39:42.706Z","dateModified":"2026-07-20T12:39:42.706Z","hiringOrganization":{"@type":"Organization","name":"Eresourcesllc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ocala","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c70211a432ea37dd4726ab5d"},"url":"https://jobsearcher.com/jobs/c70211a432ea37dd4726ab5d"}}