National Mall Commissioner

Company DescriptionFounded and headquartered in Baltimore, Maryland in 2010, Volo is a community based organization with more than 300,000 users across the US. Our users leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Whether it's a performance sport like soccer, or a social activity like cornhole, Volo provides something real. Real interaction, real activity, real fun, and real impact.Volo is a movement-for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they're connecting with, and share experiences over the length of a season.More Than a JobFree sports leagues & free/discounted eventsPerks from our sponsorsNetworking and meeting new peopleOpportunity for growth in one of the nation's fastest growing companiesProof We Are AwesomeRanked Among Inc-5000 Fastest Growing CompaniesServing more than 9,000 kids in free youth programsOver 200,000 Adult Participants Nationwide13 City Markets & Counting...Job DescriptionThis is your opportunity to help Volo be a positive presence on the National Mall, a place that is home to iconic monuments including the Lincoln Memorial and the Washington Monument. Specifically, this role will provide weekend support (Saturday and Sundays) to collaborate with staff and players to ensure that everyone has a positive experience.RESPONSIBILITIESSPORT PRODUCT & PERFORMANCEAssure quality, control, and strength of adult programs through site visits and serve as a site lead for programsSpearhead league audit & evaluationTrack the needs of each site including improvementsSPORTS LEAGUE OPERATIONSProvide on-field supportHandle player communication - sending all emails for assigned leaguesMaintain equipment including ordering replacements, noting damages, and reporting to the market's equipment leadMaintain fields as needed based on weather, location, etcSet up & take down fields and gather up equipmentCUSTOMER SERVICEAct a first line of communication for players of assigned sportResolve any emerging problems that our customers might face with accuracy and efficiencyAnticipate and provide proactive solutions to prevent problems from arising in the futureAct as an escalation point for player, parent, partner, and volunteersCall & text sport captains during league registration timeTALENT DEVELOPMENTSupport training in your market for assigned sport(s) to the part-time hosts as well as all internal refereesRecruit, mentor, and ensure quality staff and product - includes reviewing sport-specific league audits