{"schemaVersion":"jobsearcher.job.v1","id":"c682797f7d64d922bb516357","url":"https://jobsearcher.com/jobs/c682797f7d64d922bb516357","canonicalUrl":"https://jobsearcher.com/jobs/c682797f7d64d922bb516357","title":"WMS Coordinator (Remote PH/LATAM)","description":"About Kitsch\n\nKitsch is a certified female and minority-owned global beauty brand. Our products are in 32,000+ retailers across 92 countries. We make everyday essentials that make you feel exceptional.\n\nThe Role\n\nWe ship thousands of orders every day through Shopify, TikTok Shop, and Faire. We need someone who keeps that flow moving, no matter what.\n\nThis is a fully remote role, and you're our eyes on ShipHero, our warehouse management system. While our floor team in Los Angeles picks, packs, and ships, you watch the system behind them: every order in a fulfillable state, every queue moving, every problem caught before it becomes one. You treat every stuck order like it's your job to fix it.\n\nLocation: Remote, Philippines or Latin America\nWorkplace Type: Remote\nCompensation: To be discussed\n\nWhat You'll Do\n\nKeep orders flowing\n\nOwn the daily health of our online orders, from the moment they land in ShipHero to the moment they ship\nWatch how we're pacing against the day's orders and flag it early if we start falling behind\nKeep an eye on our oldest, most urgent orders and make sure they ship first\nMake sure every order is ready to fulfill: correctly statused, allocated, and visible to the right team\n\nKeep the systems honest\n\nMonitor ShipHero daily: order statuses, queues, batches, and the settings that keep our workflows enforced\nTroubleshoot the real issue, not just the symptom: fix automation rules, reprocess orders, track down why an order landed in the wrong place\nCatch problems before they happen: watch for the patterns that come before a stall, like orders missing shipping methods, allocation failures, or inventory that needs to move\nPull reports from ShipHero to answer real questions: what's aging, what's blocked, what shipped\n\nSpeak up and help the team improve\n\nEscalate fast and to the right person when something needs hands on the floor, like low inventory or product that needs to move into pickable locations\nSuggest process changes that would make us more efficient. You see the whole system all day; tell us what to fix\n\nWhat You Bring\n\nMust-haves\n\nHands-on ShipHero experience required\n2-4 years in e-commerce fulfillment, WMS administration, or 3PL operations\nA systems thinker: when one order breaks, you check what else broke the same way\nCalm under pressure. Peak days and product launches energize you, they don't rattle you\nA natural fixer. You ask \"how can I help?\" before anyone asks you to\nStrong spoken and written English; you communicate clearly and proactively — including live, when something urgent needs to be escalated — with a team you don't share a room with\nComfortable working hours that overlap with our Los Angeles warehouse day\n\nNice-to-haves\n\nExperience with Shopify, TikTok Shop, or Faire, and how their orders flow into a WMS\nExperience working with or inside a 3PL\nBilingual English/Spanish\nH8nUlODjAd","company":"Kitschll","rawCompany":"kitschll","isRemote":true,"isActive":false,"createdAt":"2026-08-19T16:40:27.914Z","occupations":[{"code":"43-5071.00","title":"Shipping, Receiving, and Inventory Clerks","slug":"shipping-receiving-and-inventory-clerks"},{"code":"13-1081.00","title":"Logisticians","slug":"logisticians"},{"code":"13-1199.06","title":"Online Merchants","slug":"online-merchants"}],"industries":[{"code":"493110","title":"General Warehousing and Storage","slug":"general-warehousing-and-storage"},{"code":"424350","title":"Clothing and Clothing Accessories Merchant Wholesalers","slug":"clothing-and-clothing-accessories-merchant-wholesalers"},{"code":"488510","title":"Freight Transportation Arrangement","slug":"freight-transportation-arrangement"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"WMS Coordinator (Remote PH/LATAM)","description":"About Kitsch\n\nKitsch is a certified female and minority-owned global beauty brand. Our products are in 32,000+ retailers across 92 countries. We make everyday essentials that make you feel exceptional.\n\nThe Role\n\nWe ship thousands of orders every day through Shopify, TikTok Shop, and Faire. We need someone who keeps that flow moving, no matter what.\n\nThis is a fully remote role, and you're our eyes on ShipHero, our warehouse management system. While our floor team in Los Angeles picks, packs, and ships, you watch the system behind them: every order in a fulfillable state, every queue moving, every problem caught before it becomes one. You treat every stuck order like it's your job to fix it.\n\nLocation: Remote, Philippines or Latin America\nWorkplace Type: Remote\nCompensation: To be discussed\n\nWhat You'll Do\n\nKeep orders flowing\n\nOwn the daily health of our online orders, from the moment they land in ShipHero to the moment they ship\nWatch how we're pacing against the day's orders and flag it early if we start falling behind\nKeep an eye on our oldest, most urgent orders and make sure they ship first\nMake sure every order is ready to fulfill: correctly statused, allocated, and visible to the right team\n\nKeep the systems honest\n\nMonitor ShipHero daily: order statuses, queues, batches, and the settings that keep our workflows enforced\nTroubleshoot the real issue, not just the symptom: fix automation rules, reprocess orders, track down why an order landed in the wrong place\nCatch problems before they happen: watch for the patterns that come before a stall, like orders missing shipping methods, allocation failures, or inventory that needs to move\nPull reports from ShipHero to answer real questions: what's aging, what's blocked, what shipped\n\nSpeak up and help the team improve\n\nEscalate fast and to the right person when something needs hands on the floor, like low inventory or product that needs to move into pickable locations\nSuggest process changes that would make us more efficient. You see the whole system all day; tell us what to fix\n\nWhat You Bring\n\nMust-haves\n\nHands-on ShipHero experience required\n2-4 years in e-commerce fulfillment, WMS administration, or 3PL operations\nA systems thinker: when one order breaks, you check what else broke the same way\nCalm under pressure. Peak days and product launches energize you, they don't rattle you\nA natural fixer. You ask \"how can I help?\" before anyone asks you to\nStrong spoken and written English; you communicate clearly and proactively — including live, when something urgent needs to be escalated — with a team you don't share a room with\nComfortable working hours that overlap with our Los Angeles warehouse day\n\nNice-to-haves\n\nExperience with Shopify, TikTok Shop, or Faire, and how their orders flow into a WMS\nExperience working with or inside a 3PL\nBilingual English/Spanish\nH8nUlODjAd","datePosted":"2026-08-19T16:40:27.914Z","dateModified":"2026-08-19T16:40:27.914Z","hiringOrganization":{"@type":"Organization","name":"Kitschll","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c682797f7d64d922bb516357"},"url":"https://jobsearcher.com/jobs/c682797f7d64d922bb516357"}}