Server

Responsibilities: 1. Includes all necessary tasks of busser, host, cashier and/or food runner when other team members are not available, need assistance, or as directed by team leader. (i.e. Seating customer, check out, inspect / restock / prepare all server stations, dining tables, reception areas, food runner station, refrigerators etc.; collect dirty dishes etc.) 2. Prepare dining tables and dining room with special attention to sanitation and order. 3. Greet and welcome all restaurant guests. 4. Present menu, communicate, and help customers select food/ beverages. (i.e. Answer questions, make recommendations, and discover needs.) 5. Take and confirm orders, then prioritize and serve orders accordingly. 6. Assist customers with cooking especially with 1st time guests. 7. Resolve problems or complaints with positive attitude and appropriate accommodations; communicate all such events to team lead or manager. (i.e. report out-of-stock/ missing/ bad quality/ lessor quantity items to team lead or manager; issues appropriate discount or accommodation under company’s guidelines) 8. Issue bill and process payment. 9. Ensure the cleanliness and readiness of the FOH for the next shift. 10. Assist other FOH staff whenever possible (i.e. host, busser, food runner). 11. Notify guests that all their orders have been served, if there is discrepancy, follow up with shift leader or kitchen manager Requirements: 1. Must be able to always remain positive: always smile, speak calmly, respectfully, softly, well mannered. 2. Must be excellent in communication; with both guests and co-workers. 3. Include all requirements under Busser, Food runner, and Host. 4. Knowledgeable with restaurant layout and rules (i.e. table #, max. guest per table, settings etc.) 5. Must be knowledgeable with all menu items, drink items, and all available items.(i.e. quantity of items, contents of combos, food/drink ingredients, food allergies, gluten free items etc.) 6. Able to prioritize needs and tasks of all tables or customers depending on urgency, special accommodation, kitchen’s flow of work, and/or unique circumstances. 7. Must be familiar with POS input layouts and credit card machines. 8. Must be at least 18 years of age to serve alcoholic beverages. 9. Must have relevant certificates and license required by the city and state government Welcome to Happy Lamb, your gateway to the finest inner-Mongolian-style hot pot experience. Immerse yourself in a culinary journey where our rich broths, premium meats, and lively atmosphere will heighten all your senses. HAPPY LAMB IS RENOWNED FOR ITS 8 HOUR BONE MARROW BROTH, ITS PREMIUM SELECTION OF LAMB OFFERINGS, AND ITS \NO DIPPING\ APPROACH TO HOT POT. AS THE PIONEERS IN THE SPACE, HAPPY LAMB HAS PLAYED A PIVOTAL ROLE IN SHARING THE JOY OF HOT POT ACROSS BORDERS. TODAY, THE RESTAURANT BRAND HAS OVER 100 LOCATIONS IN 11 COUNTRIES WORLDWIDE. Pay: $40.00 - $48.00 / hour Pay: Tips Other Benefits: Health insurance Dental insurance Vision insurance 401(k) matching Employee discount Paid training Job Type: fulltime, parttime Schedule: 8 hour shift Weekend availability Monday to Friday Other Holidays Education: High school degree Work location: On-site