Hampton Inn Blue Ash, Ohio Front Desk Agent

Front Desk AssociateWe are seeking a friendly, professional, and customer-focused Front Desk Associate to join our hospitality team. The ideal candidate will provide exceptional guest service, maintain a welcoming atmosphere, and support daily front desk operations efficiently.Location: Blue Ash, Ohio 45242Employment Type: Full-Time / Part-TimeResponsibilities:Greet and welcome guests with professionalism and courtesyCheck guests in and out efficientlyAnswer phone calls and respond to guest inquiriesHandle reservations, payments, and room assignmentsResolve guest concerns promptly and professionallyMaintain accurate records and front desk reportsCoordinate with housekeeping and maintenance teamsEnsure lobby and front desk areas remain clean and organizedQualifications:Previous front desk, customer service, or hospitality experience preferredExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesBasic computer knowledge and ability to learn hotel systemsProfessional appearance and positive attitudeAbility to work flexible schedules, including weekends and holidaysWhat We Offer:Competitive paySupportive work environmentCareer growth opportunitiesEmployee discounts and benefits (if applicable)If you are passionate about hospitality and delivering excellent guest experiences, we would love to hear from you!