{"schemaVersion":"jobsearcher.job.v1","id":"c60c944abdc99dfbcb9b16c1","url":"https://jobsearcher.com/jobs/c60c944abdc99dfbcb9b16c1","canonicalUrl":"https://jobsearcher.com/jobs/c60c944abdc99dfbcb9b16c1","title":"Technical Inside Sales Representative","description":"Summary:The Technical Inside Sales Representative is responsible for developing and maintaining strong customer relationships, acting as the primary point of contact for inquiries, issues, and sales opportunities. This role focuses on driving revenue growth by identifying upselling and cross-selling opportunities, expanding product usage within existing accounts, and proactively addressing customer needs. They analyze account trends, monitor market activity, and adjust sales strategies to maximize margin. Additionally, they collaborate with internal teams, including outside sales, operations, and business development—to ensure seamless customer experiences and long-term account success.Core Job Duties:Develop and maintain strong relationships with assigned customer accounts Act as the primary point of contact for customer inquiries, issues, and requestsProactively monitor account performance and identify growth opportunitiesResponsible for upselling, cross-selling, and expanding product usage within accountsGain customer acceptance by explaining product applications, including product features & benefits, assisting with special orders and specialty applications.Address customer concerns promptly, ensuring high satisfaction levelsResponsible for order fulfillment and work to resolve issues effectivelyEducate customers on new products, features, and servicesCollaborate with business development teams to nurture leadsUtilize CRM tools to track and manage sales opportunitiesWork closely with internal teams, such as outside sales, engineering, and operations, to align on customer strategiesSupport quoting activity and order entry for all customersDetermine pricing and margin percentages during quoting in collaboration with Outside Sales.Act as a product knowledge expert in liquid level measurement. Works Closely with Sales Leadership and Outside Sales:Ensure sales plans are executed to increase revenues and marginsMaintain a high level of customer satisfactionWork with internal team to develop annual forecastsMake recommendations regarding potential new products and marketsSuggest sales promotions, pricing, or literature (marketing) ideas to increase salesRequired Experience:Minimum 1-2 years of experience in inside sales, technical sales, account management, or a customer-facing role within an industrial, manufacturing, or technical product environmentProven experience managing existing customer accounts and looking for opportunities for revenue growth and upsellingDemonstrated ability to support or influence pricing, margin, and quoting decisions in collaboration with sales leadership or outside sales teamsExperience using CRM systems Background in order management, customer issue resolution, and cross-functional coordinationSkills & Competencies:Ability to exercise independent judgment in prioritizing customer needs and recommending commercial solutionsStrong consultative selling skills with the ability to explain technical features and benefits to customersExcellent communication, organization, and time-management skillsComfortable balancing strategic account responsibilities with transactional sales support#manycompaniesoneteam#FCGcareers#flowcontrolgroup#FCG-H","company":"Flow Control Group","rawCompany":"flow control group","city":"San Ramon","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-29T11:11:53.244Z","occupations":[{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"},{"code":"423830","title":"Industrial Machinery and Equipment Merchant Wholesalers","slug":"industrial-machinery-and-equipment-merchant-wholesalers"},{"code":"423490","title":"Other Professional Equipment and Supplies Merchant Wholesalers","slug":"other-professional-equipment-and-supplies-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Inside Sales Representative","description":"Summary:The Technical Inside Sales Representative is responsible for developing and maintaining strong customer relationships, acting as the primary point of contact for inquiries, issues, and sales opportunities. 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Additionally, they collaborate with internal teams, including outside sales, operations, and business development—to ensure seamless customer experiences and long-term account success.Core Job Duties:Develop and maintain strong relationships with assigned customer accounts Act as the primary point of contact for customer inquiries, issues, and requestsProactively monitor account performance and identify growth opportunitiesResponsible for upselling, cross-selling, and expanding product usage within accountsGain customer acceptance by explaining product applications, including product features & benefits, assisting with special orders and specialty applications.Address customer concerns promptly, ensuring high satisfaction levelsResponsible for order fulfillment and work to resolve issues effectivelyEducate customers on new products, features, and servicesCollaborate with business development teams to nurture leadsUtilize CRM tools to track and manage sales opportunitiesWork closely with internal teams, such as outside sales, engineering, and operations, to align on customer strategiesSupport quoting activity and order entry for all customersDetermine pricing and margin percentages during quoting in collaboration with Outside Sales.Act as a product knowledge expert in liquid level measurement. Works Closely with Sales Leadership and Outside Sales:Ensure sales plans are executed to increase revenues and marginsMaintain a high level of customer satisfactionWork with internal team to develop annual forecastsMake recommendations regarding potential new products and marketsSuggest sales promotions, pricing, or literature (marketing) ideas to increase salesRequired Experience:Minimum 1-2 years of experience in inside sales, technical sales, account management, or a customer-facing role within an industrial, manufacturing, or technical product environmentProven experience managing existing customer accounts and looking for opportunities for revenue growth and upsellingDemonstrated ability to support or influence pricing, margin, and quoting decisions in collaboration with sales leadership or outside sales teamsExperience using CRM systems Background in order management, customer issue resolution, and cross-functional coordinationSkills & Competencies:Ability to exercise independent judgment in prioritizing customer needs and recommending commercial solutionsStrong consultative selling skills with the ability to explain technical features and benefits to customersExcellent communication, organization, and time-management skillsComfortable balancing strategic account responsibilities with transactional sales support#manycompaniesoneteam#FCGcareers#flowcontrolgroup#FCG-H","datePosted":"2026-07-29T11:11:53.244Z","dateModified":"2026-07-29T11:11:53.244Z","hiringOrganization":{"@type":"Organization","name":"Flow Control Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Ramon","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c60c944abdc99dfbcb9b16c1"},"url":"https://jobsearcher.com/jobs/c60c944abdc99dfbcb9b16c1"}}