{"schemaVersion":"jobsearcher.job.v1","id":"c5dec0e70c2e8f50ef4944eb","url":"https://jobsearcher.com/jobs/c5dec0e70c2e8f50ef4944eb","canonicalUrl":"https://jobsearcher.com/jobs/c5dec0e70c2e8f50ef4944eb","title":"Manual QA","description":"Manual QAClient: PetSmartTimelineTuesday-Thursday 12-1pm interview timesDuration6 months, will extendInterview Timeline1 round, 2 if neededStart DateASAPLocation19601 N 27th Ave, Phoenix, AZ 85027 (will be an ONSITE position 100% of the time)Project ScopeProjects related to retail technology, POS software is being replaced, front end testing, not back end or integration testing, payment testing is a plusLoyalty and marketing- front end, run through test cases in their physical lab.Nice To HaveAnyone in retail, payment, solid manual testing, troubleshoot and problem solveRequired4-5 years manual, debug management, lead or been a part of big projects, Jira, Qtest (can train on this)Plans For AutomationPlanning on scaling up what they need to learn automation (taska), any exposure to automation is a plusHow This Role Will Make An ImpactThe QA Analyst will manage quality and assigned testing across the entire Store Technology Project/Program. They are responsible for assuring that their assigned solutions and services meet PetSmart's standards and customers' expectations for quality.Your Goals And Responsibilities Will IncludePlan, design, craft and execute manual test cases for solutions and services in a complex integrated environmentCoordinate various test-related activities for project delivery: identifying task dependencies, test schedules, creation of test data, utilization of test environments, etc.Work with product stakeholders to identify and prioritize tests that are candidates for integration, regression and automation.Delegate/Coordinate, manage and work with internal teams to deliver on QA effortsProvide constructive feedback throughout the development lifecycleDevelop new test cases and enhance current test suite as new functionality is builtManage the status of defects/enhancements in the issue tracking/change management system as well as manage defects through issue resolution for any vendor provided solutionsCollect and report data pertaining to bug detection, defect testing results and performanceWork with development and delivery teams to enhance the testability of their code, and to analyze and resolve defects in a timely mannerProvide on-site guidance and mentorship to other QA testersPartner with IS and Business teams through testing strategy, findings, and continuous improvementWhat You’ll Bring To The Table4-5 years of strong manual QA testing experienceSolid understanding of software testing practices and agile developmentStrong analytical skills that helps with working independently under minimal directionGreat communication, positive attitude and strong work ethicLeadership skills to manage multiple priorities and guide other testing effortsExperience with Jira/Confluence or similar project management platformUnderstanding of Agile/Scrum frameworks is helpfulStrong customer focus and ability to clearly understand requirements and designs, offer recommendations for improvements and ability to ensure solution meets the customer needsPassion for delivering quality software solutions, systems and servicesProven ability to work under tight deadlines and the ability to deal with ambiguityStrong problem solving skillsA Standout Candidate Will HaveSpecific experience with Point of Sale platform testing, including Payment integration experience highly preferredExperience with Retail, Loyalty, Payment and Marketing solutionsExperience in testing with web, mobile application and API messaging across multiple devices.Experience with Automation test tools, such as TOSCAStress/Performance/Security testing experience is a plusAbout Our IT TeamWe’re growing at a faster pace than we ever have before, investing heavily in cutting-edge technology and, more importantly, our people. Our PetSmart IT team isn’t just its own department, they are valued business partners to every area of our company. At every level, our IT associates are empowered to come up with innovative ideas that have strategic impacts to the business. You’ll take pride in the work that you do and the “why” behind it all—for the love of pets.Why You’ll Love It HereOur home office offers outstanding amenities in a fun and rewarding workplace including:Pet friendly environment, bring your pets to work!A work-life balance and family events such as movie nights, art events and holiday festivals“Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers“Sit & Stay” Café serving fresh breakfast and lunch optionsStarbucks cart—productivity at its finest!“Lil’ Paws” learning center and onsite childcare facility","company":"Software Technology","rawCompany":"software technology","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-25T09:02:20.703Z","occupations":[{"code":"15-1253.00","title":"Software Quality Assurance Analysts and Testers","slug":"software-quality-assurance-analysts-and-testers"},{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"19-4099.01","title":"Quality Control Analysts","slug":"quality-control-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manual QA","description":"Manual QAClient: PetSmartTimelineTuesday-Thursday 12-1pm interview timesDuration6 months, will extendInterview Timeline1 round, 2 if neededStart DateASAPLocation19601 N 27th Ave, Phoenix, AZ 85027 (will be an ONSITE position 100% of the time)Project ScopeProjects related to retail technology, POS software is being replaced, front end testing, not back end or integration testing, payment testing is a plusLoyalty and marketing- front end, run through test cases in their physical lab.Nice To HaveAnyone in retail, payment, solid manual testing, troubleshoot and problem solveRequired4-5 years manual, debug management, lead or been a part of big projects, Jira, Qtest (can train on this)Plans For AutomationPlanning on scaling up what they need to learn automation (taska), any exposure to automation is a plusHow This Role Will Make An ImpactThe QA Analyst will manage quality and assigned testing across the entire Store Technology Project/Program. They are responsible for assuring that their assigned solutions and services meet PetSmart's standards and customers' expectations for quality.Your Goals And Responsibilities Will IncludePlan, design, craft and execute manual test cases for solutions and services in a complex integrated environmentCoordinate various test-related activities for project delivery: identifying task dependencies, test schedules, creation of test data, utilization of test environments, etc.Work with product stakeholders to identify and prioritize tests that are candidates for integration, regression and automation.Delegate/Coordinate, manage and work with internal teams to deliver on QA effortsProvide constructive feedback throughout the development lifecycleDevelop new test cases and enhance current test suite as new functionality is builtManage the status of defects/enhancements in the issue tracking/change management system as well as manage defects through issue resolution for any vendor provided solutionsCollect and report data pertaining to bug detection, defect testing results and performanceWork with development and delivery teams to enhance the testability of their code, and to analyze and resolve defects in a timely mannerProvide on-site guidance and mentorship to other QA testersPartner with IS and Business teams through testing strategy, findings, and continuous improvementWhat You’ll Bring To The Table4-5 years of strong manual QA testing experienceSolid understanding of software testing practices and agile developmentStrong analytical skills that helps with working independently under minimal directionGreat communication, positive attitude and strong work ethicLeadership skills to manage multiple priorities and guide other testing effortsExperience with Jira/Confluence or similar project management platformUnderstanding of Agile/Scrum frameworks is helpfulStrong customer focus and ability to clearly understand requirements and designs, offer recommendations for improvements and ability to ensure solution meets the customer needsPassion for delivering quality software solutions, systems and servicesProven ability to work under tight deadlines and the ability to deal with ambiguityStrong problem solving skillsA Standout Candidate Will HaveSpecific experience with Point of Sale platform testing, including Payment integration experience highly preferredExperience with Retail, Loyalty, Payment and Marketing solutionsExperience in testing with web, mobile application and API messaging across multiple devices.Experience with Automation test tools, such as TOSCAStress/Performance/Security testing experience is a plusAbout Our IT TeamWe’re growing at a faster pace than we ever have before, investing heavily in cutting-edge technology and, more importantly, our people. Our PetSmart IT team isn’t just its own department, they are valued business partners to every area of our company. At every level, our IT associates are empowered to come up with innovative ideas that have strategic impacts to the business. You’ll take pride in the work that you do and the “why” behind it all—for the love of pets.Why You’ll Love It HereOur home office offers outstanding amenities in a fun and rewarding workplace including:Pet friendly environment, bring your pets to work!A work-life balance and family events such as movie nights, art events and holiday festivals“Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers“Sit & Stay” Café serving fresh breakfast and lunch optionsStarbucks cart—productivity at its finest!“Lil’ Paws” learning center and onsite childcare facility","datePosted":"2026-08-25T09:02:20.703Z","dateModified":"2026-08-25T09:02:20.703Z","hiringOrganization":{"@type":"Organization","name":"Software Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c5dec0e70c2e8f50ef4944eb"},"url":"https://jobsearcher.com/jobs/c5dec0e70c2e8f50ef4944eb"}}