{"schemaVersion":"jobsearcher.job.v1","id":"c5dcab093df79d6d4773847d","url":"https://jobsearcher.com/jobs/c5dcab093df79d6d4773847d","canonicalUrl":"https://jobsearcher.com/jobs/c5dcab093df79d6d4773847d","title":"Technical Program Manager, Technical Solutions","description":"OverviewAs a Technical Program Manager in Datadog's Technical Solutions group, you lead cross-team initiatives that empower customer-facing engineers and specialists. You'll shape programs—from internal tooling to knowledge systems—across technical solutions teams, ensuring clear scope, milestones, and delivery. You'll translate goals into actionable plans, track progress with metrics, and use data to guide decisions. You'll also explore AI-enabled improvements to streamline workflows and accelerate impact for customers and teammates.Compensation / Benefitsgenerous benefits packageRSUs and employee stock purchase plancareer development and onboardinginclusive workplace culturehealthcare and mental health benefits401(k) with matchResponsibilitiesDrive delivery of cross-team programs coordinating stakeholders, dependencies, and timelines from kickoff to deliveryPartner with team leads and SMEs to translate goals into actionable plans with defined scope, timeline, and quality expectationsMaintain program management fundamentals (trackers, status updates, risk logs) for visibility into progress and blockersIdentify unclear requirements early and bring structure to ambiguous problems, escalating only when neededUse data to monitor milestones, surface risks, and adapt plans as neededApply AI tools to streamline program workflows and improve processes for teamsCommunicate program status, risks, and impact to diverse audiences and adjust messaging for technical vs non-technical stakeholdersIdentify continuous improvement opportunities to make execution more efficient over timeCollaborate across teams to unblock progress and resolve differing viewpointsKey requirements3-5 years of experience leading technical programs in a SaaS or technical environmentExperience supporting customer-facing or technical support functions is a plusSolid foundation in project scoping, timeline management, and risk managementPMP or Agile training or equivalent certification preferredData-informed with ability to track progress against metricsClear communicator able to adapt messaging for different audiencesCollaborative and able to work across teams to resolve conflictsComfortable with ambiguity and bringing structure to partially-defined problemsAI fluency to evaluate and apply AI tools for process improvementBachelor's degree in a technical field or equivalent industry experiencecollaborativeclear communicatordata-driven decision makingAI tools usage in program managementdata-driven tracking and analysisrisk and project management techniques","company":"Datadog","rawCompany":"datadog","city":"White Plains","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-10-26T13:12:01.199Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Program Manager, Technical Solutions","description":"OverviewAs a Technical Program Manager in Datadog's Technical Solutions group, you lead cross-team initiatives that empower customer-facing engineers and specialists. You'll shape programs—from internal tooling to knowledge systems—across technical solutions teams, ensuring clear scope, milestones, and delivery. You'll translate goals into actionable plans, track progress with metrics, and use data to guide decisions. You'll also explore AI-enabled improvements to streamline workflows and accelerate impact for customers and teammates.Compensation / Benefitsgenerous benefits packageRSUs and employee stock purchase plancareer development and onboardinginclusive workplace culturehealthcare and mental health benefits401(k) with matchResponsibilitiesDrive delivery of cross-team programs coordinating stakeholders, dependencies, and timelines from kickoff to deliveryPartner with team leads and SMEs to translate goals into actionable plans with defined scope, timeline, and quality expectationsMaintain program management fundamentals (trackers, status updates, risk logs) for visibility into progress and blockersIdentify unclear requirements early and bring structure to ambiguous problems, escalating only when neededUse data to monitor milestones, surface risks, and adapt plans as neededApply AI tools to streamline program workflows and improve processes for teamsCommunicate program status, risks, and impact to diverse audiences and adjust messaging for technical vs non-technical stakeholdersIdentify continuous improvement opportunities to make execution more efficient over timeCollaborate across teams to unblock progress and resolve differing viewpointsKey requirements3-5 years of experience leading technical programs in a SaaS or technical environmentExperience supporting customer-facing or technical support functions is a plusSolid foundation in project scoping, timeline management, and risk managementPMP or Agile training or equivalent certification preferredData-informed with ability to track progress against metricsClear communicator able to adapt messaging for different audiencesCollaborative and able to work across teams to resolve conflictsComfortable with ambiguity and bringing structure to partially-defined problemsAI fluency to evaluate and apply AI tools for process improvementBachelor's degree in a technical field or equivalent industry experiencecollaborativeclear communicatordata-driven decision makingAI tools usage in program managementdata-driven tracking and analysisrisk and project management techniques","datePosted":"2026-10-26T13:12:01.199Z","dateModified":"2026-10-26T13:12:01.199Z","hiringOrganization":{"@type":"Organization","name":"Datadog","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"White Plains","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c5dcab093df79d6d4773847d"},"url":"https://jobsearcher.com/jobs/c5dcab093df79d6d4773847d"}}