Slot Attendant

INDIAN PREFERENCE POLICY: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC. Section 472) POSITION: SLOT ATTENDANT DEPARTMENT: SLOTS REPORTS TO: SLOT DIRECTOR DUTIES AND RESPONSIBILITIES:Provide excellent customer service for the Casino guestsMust ensure that jackpots are attended to quicklyAbility to ensure that the slot floor has minimum machine downtimeMust be friendly and courteous to guests at all timesAbility to attend to jackpot and hopper fills as per jackpot and slot short proceduresMust ensure that all equipment functions properly and efficientlyMust report any malfunctions immediatelyAbility to attend to coin jams in the hopper and coin comparator immediatelyAbility to conduct minor technical repairsKnowledge of all machine instructions and codesMust be able to promptly answer any calls for assistance from customersAbility to perform other duties such as serving drinks to playersAny and all other duties as assigned QUALIFICATIONS:Must be 21 years of age or olderCannot be convicted of a felonyMust submit to a pre-employment drug test and qualify for gaming licenseHigh school diploma/GED preferredPrevious Slot and customer service experience preferredRequires standing, walking for long periods up to 4 hours at a timeMust be able to lift 60 pounds repeatedly and must be able to assist in lifting 200 lbs. on occasionCannot be colorblindMust have good finger and manual dexterity, this includes, frequent grasping, bending, and reachingMust be able to perform repetitive motions, and have excellent hand-eye coordination PUBLIC RELATIONS: Important attributes of any employee of the Havasu Landing Casino and Hotel, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the casino, pleasant, courteous, and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the casino. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.