{"schemaVersion":"jobsearcher.job.v1","id":"c5489cc57bb6ac48ff8fddf6","url":"https://jobsearcher.com/jobs/c5489cc57bb6ac48ff8fddf6","canonicalUrl":"https://jobsearcher.com/jobs/c5489cc57bb6ac48ff8fddf6","title":"Program Manager","description":"Be the next Program Manager on our Supported Living team! $2,000 sign on bonus!\nCome join a dynamic, team-driven environment, that features an abundance of opportunity for growth and development! At Sunrise, you not only start a job, but a career that truly makes a difference in the lives of others!\nAbout the Program:\nThe Supported Living Program (SL) provides community living services for adults with a wide range of disabilities and mental health challenges. The SL program promotes self-determination, independence, and competence for clients.\nThe Program Manager (PM) will manage community living instruction and support services for participants with developmental disabilities who may also have mental illness and sexual, criminal, or other challenging issues. The PM supervises the Direct Care Supervisor's (DCS's).\nGeneral Responsibilities: Manage community living instruction and support services for participants with developmental disabilities who may also have mental illnesses and sexual, criminal, or other challenging issues. Promote dignity, respect, and a high quality of life for all clients. Manage Direct Care Supervisor’s and ensure the effectiveness of services and compliance with service plans. Ensure that all clients receive care, support, and assistance in accordance with agency, local, state, and federal guidelines. Coordinate training and information sharing between Direct Care Supervisor’s, the After Hours Team, Staffing Team, Behavioral Team, and Health Care Team. Act as a spokesperson for assigned programs, both within and outside of the company. Work outside of business hours when On-Call and Direct Care Supervisor’s, After Hours Coordinator’s, or other client advocates are not available.\nEssential Functions:\nAdvocate for client dignity and respect. Ensure that all of your staff are promoting a People First attitude and complying with client service plans.\nEvaluate and monitor program effectiveness. Report regularly to the SL Program Director on client and staff needs and implementing changes as necessary.\nOversee compliance and implementation of appropriate records, tracking mechanisms, reports, and documentation.\nEnsure prompt response and collaboration with QA and Health Care teams\nMaintain knowledge of and interact individually with program clients. Make monthly visits to all sites. Consult with Direct Care Supervisor’s as necessary to develop and revise strategies and plans for the most effective care and development.\nMaintain positive relationships with the client’s family, relatives, guardians, and friends.\nInteract appropriately with and guide coordination with governmental agencies, family and community members, and social service agencies.\nSupervise Direct Care Supervisor’s. Orient, train, and evaluate the performance and behavior of Direct Care Supervisor’s. Schedule Team meetings to facilitate training and information sharing. Assist in the training and performance management of Direct Support Professionals supervised by your Direct Care Supervisor’s,.\nRegularly review Sunrise documents to ensure they comply with client service plans, WACs, DDA policy and promote client power and choice. Ensure that they are being reviewed and updated as needed and that the appropriate persons have signed off on them. This includes documents such as annual consents, fall harm reduction plans or other health and safety protocols, and other necessary documents.\nAssist in the interviewing and hiring process of new Direct Care Supervisor’s, LDSP’s and DSP’s. Partner with the staffing department for shift assigning and onboard training of new Direct Support Professionals.\nEnsure appropriate staffing levels at all sites. Collaborate with SL Program Director, Staffing Team, and Direct Care Supervisor’s to ensure that hour allocations are appropriate per client service plans and DSPs are trained to fill the shifts.\nWork direct care shifts whenever necessary to ensure required or appropriate staffing. Be aware of different staffing requirements between programs. This may also include medication coverage shifts or nurse delegated medication coverage.\nWhile providing direct support for the clients in their homes or during site visits, ensure the homes are clean and compliant per state requirements.\nRespond promptly and appropriately to challenging client behaviors and problems at sites, both during regular hours and after-hours when On-Call.\nObserve client’s functional conditions and report changes immediately to DDA and the SL Director. Ensure action is taken promptly to adjust plans and procedure accordingly for client health and safety.\nInvestigate and report incidents, accidents, and/or problems involving clients and staff. Determine causes and identify steps for preventing repetition.\nEnsure that notifications are made to the appropriate agencies in a timely manner. Such as reports to RCS or DDA, client therapists or other care team members, or HR in the case of employee injuries.\nRespond promptly to Urgent Call Center calls during all On-Call hours. Collaborate with them to problem solve, make supervisory calls, and assist with plans to utilize the available resources efficiently.\nMaintain knowledge of and ensure compliance with applicable Federal and Washington statutes and administrative rules, contracts with funding agencies, and company policies.\nParticipate in specialized training and other professional development activities designed to update knowledge, enhance and increase skills, and foster professional growth.\nEnsure Direct Care Supervisor on boarding process and training.\nEnsure Direct Care Supervisor on boarding process and training of LDSP’s and DSP’s\nPerform other duties as assigned.\nSkills and Abilities:\nHave knowledge of and advocate for both client and staff rights.\nEffective time management and ability to self-manage in order to balance regular tasks with emergencies that may arise.\nMust be able and willing to drive in inclement weather.\nBasic skill with Microsoft Office products including Word, Excel, Access, Teams and Outlook. Willingness to learn company-specific software.\nAbility to type at least 40WMP\nStrong verbal and written communication skills, and demonstrated leadership ability.\nDemonstrates strong flexibility skills with ability to exercise sound judgment in challenging dynamic situations, including behavioral and staffing issues. Able to adjust quickly and appropriately to shifting priorities. Skills in reading, synthesizing, and acting upon multifaceted information.\nAble to perform occasional light lifting up to 20 pounds, plus lifting and transferring of Clients as needed. Able to navigate stairs in multi-story buildings where buildings are without the use of functioning elevators.\nNeed strong conflict resolution skills, people management skills, and supervisory skills.\nPerform other duties as assigned.\nEssential Requirements:\nEducation: High School Diploma or Equivalent required. Bachelor’s degree or Master’s degree in Social Services or similar field strongly preferred. May substitute relevant experience for education on a year for year basis.\nExperience: 3 years’ experience in Social Services or related field/experience. 1 or 2 years management experience or leadership experience. Experience working with clients with developmental disability preferred.\nLicensure/Certification:\nDSHS background check clearance and federal fingerprinting required.\nObtain CPR/ First Aid Certification and NAR within 90 days of hire.\nAttend and complete Buzz on Adult Learning and Peer Coaching training course within the first 90 days of hire or advancement.\nBecome Nurse Delegated for all clients within 6 months of becoming delegable.\nComplete additional clearance requirements for Community Protection within 6 months of hire.\nMust have a current Valid Washington State Driver’s License and must have and maintain a driving record that meets company driving requirements and policy.\nAttend training required by applicable laws.\nOther Considerations:\nAt least 18 years of age.\n$50,000 automobile liability insurance.\nIndependent and systems thinking.\nMust have reliable transportation or a personal vehicle.\nShift:\nM - F\n8AM - 5PM\nCompensation:\n$25-$31/hr\n$2,000 sign on bonus and other bonus plans offered.\nBenefits:\nMedical, dental, & vision plans\nPaid vacation - Earned at .04 per hour worked for hourly employees, and 6.67 per month for salary (equates to about 2 weeks per year for full-time employees)\nSick Leave - 1 hour per 40 hours worked (equates to about 52 hours for full-time)\nHoliday pay, with 8 holidays observed\nPaid ‘Floating’ Holiday to be used on a day of choice\nHealth Savings Account\nHealth Reimbursement Arrangement\nBasic Life & AD&D insurance\nWA Paid Family Medical Leave\nEmployee Assistance Program\nPet Insurance\nLegal & IDShield\nAccident, Critical Illness, & Hospital Insurance\n401K (Currently matching 50%)\nLife Insurance\nCollege savings plan\nWhy Sunrise Services Inc?\nAn abundance of opportunity for growth and development\nSupportive, Team-driven culture\nCompetitive benefits and Compensation plan\nMaking a true difference in the community, and the lives of vulnerable individuals\nJob Type: Full-time\nPay: $25.00 - $31.00 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nReferral program\nVision insurance\nSchedule:\n8 hour shift\nEducation:\nHigh school or equivalent (Preferred)\nExperience:\nmanagement/leadership: 1 year (Preferred)\nsocial services: 3 years (Preferred)\nworking with clients who have developmental disabilities: 1 year (Preferred)\nWork Location: In person","company":"Sunriseservicesinc4","rawCompany":"sunriseservicesinc4","city":"Everett","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:18:45.309Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"623990","title":"Other Residential Care Facilities","slug":"other-residential-care-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Be the next Program Manager on our Supported Living team! $2,000 sign on bonus!\nCome join a dynamic, team-driven environment, that features an abundance of opportunity for growth and development! At Sunrise, you not only start a job, but a career that truly makes a difference in the lives of others!\nAbout the Program:\nThe Supported Living Program (SL) provides community living services for adults with a wide range of disabilities and mental health challenges. The SL program promotes self-determination, independence, and competence for clients.\nThe Program Manager (PM) will manage community living instruction and support services for participants with developmental disabilities who may also have mental illness and sexual, criminal, or other challenging issues. The PM supervises the Direct Care Supervisor's (DCS's).\nGeneral Responsibilities: Manage community living instruction and support services for participants with developmental disabilities who may also have mental illnesses and sexual, criminal, or other challenging issues. Promote dignity, respect, and a high quality of life for all clients. Manage Direct Care Supervisor’s and ensure the effectiveness of services and compliance with service plans. Ensure that all clients receive care, support, and assistance in accordance with agency, local, state, and federal guidelines. Coordinate training and information sharing between Direct Care Supervisor’s, the After Hours Team, Staffing Team, Behavioral Team, and Health Care Team. Act as a spokesperson for assigned programs, both within and outside of the company. Work outside of business hours when On-Call and Direct Care Supervisor’s, After Hours Coordinator’s, or other client advocates are not available.\nEssential Functions:\nAdvocate for client dignity and respect. Ensure that all of your staff are promoting a People First attitude and complying with client service plans.\nEvaluate and monitor program effectiveness. Report regularly to the SL Program Director on client and staff needs and implementing changes as necessary.\nOversee compliance and implementation of appropriate records, tracking mechanisms, reports, and documentation.\nEnsure prompt response and collaboration with QA and Health Care teams\nMaintain knowledge of and interact individually with program clients. Make monthly visits to all sites. Consult with Direct Care Supervisor’s as necessary to develop and revise strategies and plans for the most effective care and development.\nMaintain positive relationships with the client’s family, relatives, guardians, and friends.\nInteract appropriately with and guide coordination with governmental agencies, family and community members, and social service agencies.\nSupervise Direct Care Supervisor’s. Orient, train, and evaluate the performance and behavior of Direct Care Supervisor’s. Schedule Team meetings to facilitate training and information sharing. Assist in the training and performance management of Direct Support Professionals supervised by your Direct Care Supervisor’s,.\nRegularly review Sunrise documents to ensure they comply with client service plans, WACs, DDA policy and promote client power and choice. Ensure that they are being reviewed and updated as needed and that the appropriate persons have signed off on them. This includes documents such as annual consents, fall harm reduction plans or other health and safety protocols, and other necessary documents.\nAssist in the interviewing and hiring process of new Direct Care Supervisor’s, LDSP’s and DSP’s. Partner with the staffing department for shift assigning and onboard training of new Direct Support Professionals.\nEnsure appropriate staffing levels at all sites. Collaborate with SL Program Director, Staffing Team, and Direct Care Supervisor’s to ensure that hour allocations are appropriate per client service plans and DSPs are trained to fill the shifts.\nWork direct care shifts whenever necessary to ensure required or appropriate staffing. Be aware of different staffing requirements between programs. This may also include medication coverage shifts or nurse delegated medication coverage.\nWhile providing direct support for the clients in their homes or during site visits, ensure the homes are clean and compliant per state requirements.\nRespond promptly and appropriately to challenging client behaviors and problems at sites, both during regular hours and after-hours when On-Call.\nObserve client’s functional conditions and report changes immediately to DDA and the SL Director. Ensure action is taken promptly to adjust plans and procedure accordingly for client health and safety.\nInvestigate and report incidents, accidents, and/or problems involving clients and staff. Determine causes and identify steps for preventing repetition.\nEnsure that notifications are made to the appropriate agencies in a timely manner. Such as reports to RCS or DDA, client therapists or other care team members, or HR in the case of employee injuries.\nRespond promptly to Urgent Call Center calls during all On-Call hours. Collaborate with them to problem solve, make supervisory calls, and assist with plans to utilize the available resources efficiently.\nMaintain knowledge of and ensure compliance with applicable Federal and Washington statutes and administrative rules, contracts with funding agencies, and company policies.\nParticipate in specialized training and other professional development activities designed to update knowledge, enhance and increase skills, and foster professional growth.\nEnsure Direct Care Supervisor on boarding process and training.\nEnsure Direct Care Supervisor on boarding process and training of LDSP’s and DSP’s\nPerform other duties as assigned.\nSkills and Abilities:\nHave knowledge of and advocate for both client and staff rights.\nEffective time management and ability to self-manage in order to balance regular tasks with emergencies that may arise.\nMust be able and willing to drive in inclement weather.\nBasic skill with Microsoft Office products including Word, Excel, Access, Teams and Outlook. Willingness to learn company-specific software.\nAbility to type at least 40WMP\nStrong verbal and written communication skills, and demonstrated leadership ability.\nDemonstrates strong flexibility skills with ability to exercise sound judgment in challenging dynamic situations, including behavioral and staffing issues. Able to adjust quickly and appropriately to shifting priorities. Skills in reading, synthesizing, and acting upon multifaceted information.\nAble to perform occasional light lifting up to 20 pounds, plus lifting and transferring of Clients as needed. Able to navigate stairs in multi-story buildings where buildings are without the use of functioning elevators.\nNeed strong conflict resolution skills, people management skills, and supervisory skills.\nPerform other duties as assigned.\nEssential Requirements:\nEducation: High School Diploma or Equivalent required. Bachelor’s degree or Master’s degree in Social Services or similar field strongly preferred. May substitute relevant experience for education on a year for year basis.\nExperience: 3 years’ experience in Social Services or related field/experience. 1 or 2 years management experience or leadership experience. Experience working with clients with developmental disability preferred.\nLicensure/Certification:\nDSHS background check clearance and federal fingerprinting required.\nObtain CPR/ First Aid Certification and NAR within 90 days of hire.\nAttend and complete Buzz on Adult Learning and Peer Coaching training course within the first 90 days of hire or advancement.\nBecome Nurse Delegated for all clients within 6 months of becoming delegable.\nComplete additional clearance requirements for Community Protection within 6 months of hire.\nMust have a current Valid Washington State Driver’s License and must have and maintain a driving record that meets company driving requirements and policy.\nAttend training required by applicable laws.\nOther Considerations:\nAt least 18 years of age.\n$50,000 automobile liability insurance.\nIndependent and systems thinking.\nMust have reliable transportation or a personal vehicle.\nShift:\nM - F\n8AM - 5PM\nCompensation:\n$25-$31/hr\n$2,000 sign on bonus and other bonus plans offered.\nBenefits:\nMedical, dental, & vision plans\nPaid vacation - Earned at .04 per hour worked for hourly employees, and 6.67 per month for salary (equates to about 2 weeks per year for full-time employees)\nSick Leave - 1 hour per 40 hours worked (equates to about 52 hours for full-time)\nHoliday pay, with 8 holidays observed\nPaid ‘Floating’ Holiday to be used on a day of choice\nHealth Savings Account\nHealth Reimbursement Arrangement\nBasic Life & AD&D insurance\nWA Paid Family Medical Leave\nEmployee Assistance Program\nPet Insurance\nLegal & IDShield\nAccident, Critical Illness, & Hospital Insurance\n401K (Currently matching 50%)\nLife Insurance\nCollege savings plan\nWhy Sunrise Services Inc?\nAn abundance of opportunity for growth and development\nSupportive, Team-driven culture\nCompetitive benefits and Compensation plan\nMaking a true difference in the community, and the lives of vulnerable individuals\nJob Type: Full-time\nPay: $25.00 - $31.00 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nReferral program\nVision insurance\nSchedule:\n8 hour shift\nEducation:\nHigh school or equivalent (Preferred)\nExperience:\nmanagement/leadership: 1 year (Preferred)\nsocial services: 3 years (Preferred)\nworking with clients who have developmental disabilities: 1 year (Preferred)\nWork Location: In person","datePosted":"2026-04-12T21:18:45.309Z","dateModified":"2026-04-12T21:18:45.309Z","hiringOrganization":{"@type":"Organization","name":"Sunriseservicesinc4","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Everett","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c5489cc57bb6ac48ff8fddf6"},"url":"https://jobsearcher.com/jobs/c5489cc57bb6ac48ff8fddf6"}}