Auto Parts Counterperson

Counter Sales Representative Ernie’s Auto Parts – Harrison Township, MI Full-Time | Monday–Friday | No Nights | No Weekends About Ernie’s Auto Parts Ernie’s Auto Parts is a rapidly growing automotive parts distributor specializing in recycled, new aftermarket, new surplus, and remanufactured parts. Our recycling operations process vehicles deemed total losses through insurance claims, allowing us to responsibly reclaim high-quality late-model import and domestic car and truck parts. In addition, we supply new aftermarket, surplus, and remanufactured body and mechanical drivetrain components. As we continue to grow, we are expanding our sales team and looking for driven, customer-focused professionals who thrive in a fast-paced automotive environment. Position Overview As a Counter Sales Representative, you will be responsible for delivering an outstanding in-person customer experience while supporting our inside sales team. This is not a passive counter job. You will manage the customer experience from start to finish: Identifying the correct part for the repair Negotiating price when appropriate Locating and pulling parts from the warehouse Cleaning and inspecting parts for quality Final delivery to the customer You play a critical role in ensuring every customer receives the right part, in the right condition, with professional service that builds long-term relationships. If you are self-motivated, goal-oriented, and knowledgeable about automotive parts — this is an opportunity to grow with a company on the rise. Key Responsibilities Provide an exceptional in-person customer experience Ensure customer order accuracy from quote to delivery Accurately inspect and verify part quality and condition Maintain timely and professional communication with customers Resolve customer concerns positively and document outcomes accurately Assist inside sales team in a fast-paced environment Pull, clean, and prepare parts for customer pickup Present yourself in a professional manner at all times Qualifications & Requirements Required: Automotive experience (repair, replacement, parts, or sales) Valid driver’s license Reliable transportation High School Diploma or GED Strong customer service experience Comfortable with computers and technology High attention to detail Positive, professional attitude Ability to multitask and manage time effectively Team-oriented mindset Schedule Full-Time Monday–Friday Day Shift No nights No weekends Overtime opportunities available Compensation & Benefits Compensation: Determined at time of interview Paid Time Off Growth opportunity within a rapidly expanding company Who Thrives Here? This role is ideal for someone who: Knows vehicles and understands part identification Enjoys face-to-face customer interaction Takes pride in delivering accurate, quality work Works well under pressure Wants stability with weekday-only hours Is motivated to grow with a scaling operation If you’re ready to bring your automotive knowledge and customer service skills to a fast-growing team — apply today. Pay: $16.00 - $20.00 per hour Benefits: Employee discount Paid time off Work Location: In person