Clinic Medical Assistant - Full Time
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. The Medical Assistant (MA) assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. The MA provides patient care through performance of patient preparation, interviewing, technical tasks, and patient/family communication. (Part Time - CPUP - 145 King of Prussia Road Radnor, PA - OB-GYN Radnor Infertility)Patient Care Accountabilities:Promptly rooms patients, using EMR to alert provider that patient is ready: reviews past medical, surgical, family, smoking history, allergies, medications; notes corrections in EMR, notes medication refills needed for the physician to review, initiates self-management goal setting where appropriate, obtains patient's vital signs and documents in EMR, prepares chart for patient visit, understands insurance restrictions for lab work, referral needs, precertification requirements, etc.Observes patient condition and communicates any abnormal data or changes to provider.Specimen management: obtain specimens for testing if applicable (including performing phlebotomy and anterior nares nasal swab collections), performs laboratory and screening tests, records results in EMR and reconciles with logs where appropriate, documents and reports findings to providers, performs all quality controls as per Point of Care Testing guidelines, prepares specimens for transport as necessary.accurately documents results in EMR.Assists with minor surgical procedures by handing instruments, maintaining sterile field, positioning of patient and other duties within scope of responsibility. Responds appropriately to emergency/code situations.Demonstrates competence in the observation, treatment, and care of the specific patients served in that practice, whose ages may range from neonate to geriatric.Clerical / Other Accountabilities:Responsive and proactive telephonic patient care - including care coordination with specialists, ancillary services, hospitals, labs, home care agencies, and all other involved health services.Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.Completes medical forms and other clinical requests for information as appropriate and required. Assists nursing staff with the maintenance of patient education materials, as needed.Environmental / Safety Accountabilities:Adheres to universal body fluids precautions and infection control policies. Promotes infection control by using appropriate hand washing techniques.Ensures that the patient care areas are kept neat, orderly, well stocked and properly prepared.Cleans, disinfects, and sterilizes instruments and equipment according to protocols and checks that the instruments and equipment are in proper working order. Sets up equipment and instruments as per practice protocol. Cleans and restocks equipment as needed. Authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining pars in the medication carts. Secures stock items in appropriate location. Delivers patient specific medications/blood products to the assigned nurse or provider.Maintains a safe environment and protects the patient from injury by observing the patient who may be at risk for falls, confusion, disorientation, or wandering behaviors.Other / Regulatory:Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc.)Flexible and readily adopts new processes and engages in practice operation changes.Completion of an accredited Medical Assistant program (or higher level equivalent).~1+ year working as a Clinical Support Representative at Penn Medicine or 2+ years' Experience working as an MA may be considered in lieu of MA program completion.~We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. Penn Medicine employees are actively engaged and committed to our mission. xywuqvp Together we will continue to make medical advances that help people live longer, healthier lives.Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.