{"schemaVersion":"jobsearcher.job.v1","id":"c4e137daab13b7df92840e8d","url":"https://jobsearcher.com/jobs/c4e137daab13b7df92840e8d","canonicalUrl":"https://jobsearcher.com/jobs/c4e137daab13b7df92840e8d","title":"L2 Field Systems Engineer","description":"Compensation: $70,000 - $85,000 / year\n\nDepartment: Managed Services\n\nLocation: Exigent - Morristown, New Jersey\n\nCompensation: $70,000 - $85,000 / year\n\nDescription\nAbout Exigent\nExigent is a long-standing, people-focused Managed Services Provider built on strong values, dependable processes, and a commitment to exceptional client service. With almost three decades in business, we've created a unique environment: structured enough to support quality and consistency, yet agile enough to innovate quickly and treat every employee and client like a true partner.\n\nOur engineers are technical professionals who communicate clearly, collaborate well, and build trust with clients. If you take pride in your work, value organization and follow-through, and enjoy helping others succeed, you will fit right in.\n\nFor more details about our services, offerings, and leadership team, please see http://www.exigent.net.\n\nAbout the Role\nWe are seeking an experienced MSP Field Systems Engineer - Level 2 who combines strong technical troubleshooting skills with exceptional client service and communication.\n\nThis is a field-focused position supporting client locations throughout New Jersey and New York City. The engineer may be primarily assigned to one client environment based on current business needs but will remain part of Exigent's broader service delivery team and may support additional clients, projects, or locations as priorities change.\n\nThe role includes a combination of on-site and remote support across endpoints, servers, networks, Microsoft365, cloud services, and security technologies. The ideal candidate is organized, adaptable, technically capable, and comfortable serving as the visible face of Exigent at client locations.\n\nMSP experience is required.\nKey Responsibilities\n\nProvide on-site and remote support for desktops, laptops, servers, networks, Microsoft365, cloud services, and security technologies\n\nServe as a trusted technical presence at client locations, with the potential to be primarily assigned to one client while supporting others as business needs evolve\n\nTroubleshoot issues ranging from end-user requests to more complex server, network, cloud, and infrastructure incidents\n\nOwn assigned tickets through resolution or appropriate escalation, including communication, documentation, coordination, and follow-up\n\nPerform hands‑on field engineering work, including equipment installation and replacement, deployments, connectivity troubleshooting, and site‑related technical support\n\nAssist with client onboarding, technology refreshes, migrations, infrastructure upgrades, and other project work\n\nCollaborate with internal engineers, project teams, client stakeholders, and third‑party vendors\n\nMaintain accurate ticket notes, client documentation, inventories, and configuration records\n\nFollow established security, change‑management, escalation, and service delivery processes\n\nParticipate in a rotating after‑hours on‑call schedule\n\nRepresent Exigent professionally and create a positive client experience\n\nSkills, Knowledge & Expertise\nProfessional Skills\n\nExcellent communication and relationship‑building skills\n\nA calm, professional presence with clients, executives, end users, vendors, and internal teams\n\nStrong organizational habits, attention to detail, and reliable follow‑through\n\nHigh ownership mentality; you see problems through resolution or structured escalation\n\nAbility to work independently while remaining closely coordinated with the broader service team\n\nAdaptability and sound judgment when balancing simple requests, complex escalations, and changing priorities\n\nConsistent, accurate ticket documentation and time entry\n\nWillingness to continuously learn, train, and pursue relevant certifications\n\nAbility to travel regularly to client sites throughout New Jersey and New York City\n\nAvailability for standard hours (8:30am-5:30pm) plus occasional after‑hours work\n\nTechnical Skills (Required)\n\n5+ years of professional IT support experience, including at least 3 years supporting multiple client environments within an MSP, VAR, or IT consulting organization\n\nStrong experience supporting Windows Desktop and Windows Server environments\n\nAdministration and troubleshooting experience with Microsoft365, Active Directory, email, collaboration, identity, and cloud services\n\nExperience supporting macOS in business environments\n\nPractical knowledge of business networks, including switches, firewalls, wireless networks, VPNs, VLANs, DNS, DHCP, and internet connectivity\n\nExperience with virtualization, backup and recovery technologies, server hardware, and storage\n\nWorking knowledge of modern endpoint, identity, email, and cybersecurity technologies\n\nExperience using ticketing/PSA and remote monitoring and management platforms\n\nStrong troubleshooting, documentation, communication, and escalation skills\n\nPreferred Experience\n\nConnectWise Manage or a similar ticketing/PSA platform\n\nRemote Monitoring & Management platforms such as Automate, NinjaOne, or Kaseya\n\nExperience supporting a primary client environment while remaining accountable to MSP standards and processes\n\nRelevant Microsoft, networking, cloud, or security certifications\n\n#J-18808-Ljbffr","company":"Exigent Technologies","rawCompany":"exigent technologies","city":"Morristown","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-08-30T03:17:14.284Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"L2 Field Systems Engineer","description":"Compensation: $70,000 - $85,000 / year\n\nDepartment: Managed Services\n\nLocation: Exigent - Morristown, New Jersey\n\nCompensation: $70,000 - $85,000 / year\n\nDescription\nAbout Exigent\nExigent is a long-standing, people-focused Managed Services Provider built on strong values, dependable processes, and a commitment to exceptional client service. With almost three decades in business, we've created a unique environment: structured enough to support quality and consistency, yet agile enough to innovate quickly and treat every employee and client like a true partner.\n\nOur engineers are technical professionals who communicate clearly, collaborate well, and build trust with clients. If you take pride in your work, value organization and follow-through, and enjoy helping others succeed, you will fit right in.\n\nFor more details about our services, offerings, and leadership team, please see http://www.exigent.net.\n\nAbout the Role\nWe are seeking an experienced MSP Field Systems Engineer - Level 2 who combines strong technical troubleshooting skills with exceptional client service and communication.\n\nThis is a field-focused position supporting client locations throughout New Jersey and New York City. The engineer may be primarily assigned to one client environment based on current business needs but will remain part of Exigent's broader service delivery team and may support additional clients, projects, or locations as priorities change.\n\nThe role includes a combination of on-site and remote support across endpoints, servers, networks, Microsoft365, cloud services, and security technologies. The ideal candidate is organized, adaptable, technically capable, and comfortable serving as the visible face of Exigent at client locations.\n\nMSP experience is required.\nKey Responsibilities\n\nProvide on-site and remote support for desktops, laptops, servers, networks, Microsoft365, cloud services, and security technologies\n\nServe as a trusted technical presence at client locations, with the potential to be primarily assigned to one client while supporting others as business needs evolve\n\nTroubleshoot issues ranging from end-user requests to more complex server, network, cloud, and infrastructure incidents\n\nOwn assigned tickets through resolution or appropriate escalation, including communication, documentation, coordination, and follow-up\n\nPerform hands‑on field engineering work, including equipment installation and replacement, deployments, connectivity troubleshooting, and site‑related technical support\n\nAssist with client onboarding, technology refreshes, migrations, infrastructure upgrades, and other project work\n\nCollaborate with internal engineers, project teams, client stakeholders, and third‑party vendors\n\nMaintain accurate ticket notes, client documentation, inventories, and configuration records\n\nFollow established security, change‑management, escalation, and service delivery processes\n\nParticipate in a rotating after‑hours on‑call schedule\n\nRepresent Exigent professionally and create a positive client experience\n\nSkills, Knowledge & Expertise\nProfessional Skills\n\nExcellent communication and relationship‑building skills\n\nA calm, professional presence with clients, executives, end users, vendors, and internal teams\n\nStrong organizational habits, attention to detail, and reliable follow‑through\n\nHigh ownership mentality; you see problems through resolution or structured escalation\n\nAbility to work independently while remaining closely coordinated with the broader service team\n\nAdaptability and sound judgment when balancing simple requests, complex escalations, and changing priorities\n\nConsistent, accurate ticket documentation and time entry\n\nWillingness to continuously learn, train, and pursue relevant certifications\n\nAbility to travel regularly to client sites throughout New Jersey and New York City\n\nAvailability for standard hours (8:30am-5:30pm) plus occasional after‑hours work\n\nTechnical Skills (Required)\n\n5+ years of professional IT support experience, including at least 3 years supporting multiple client environments within an MSP, VAR, or IT consulting organization\n\nStrong experience supporting Windows Desktop and Windows Server environments\n\nAdministration and troubleshooting experience with Microsoft365, Active Directory, email, collaboration, identity, and cloud services\n\nExperience supporting macOS in business environments\n\nPractical knowledge of business networks, including switches, firewalls, wireless networks, VPNs, VLANs, DNS, DHCP, and internet connectivity\n\nExperience with virtualization, backup and recovery technologies, server hardware, and storage\n\nWorking knowledge of modern endpoint, identity, email, and cybersecurity technologies\n\nExperience using ticketing/PSA and remote monitoring and management platforms\n\nStrong troubleshooting, documentation, communication, and escalation skills\n\nPreferred Experience\n\nConnectWise Manage or a similar ticketing/PSA platform\n\nRemote Monitoring & Management platforms such as Automate, NinjaOne, or Kaseya\n\nExperience supporting a primary client environment while remaining accountable to MSP standards and processes\n\nRelevant Microsoft, networking, cloud, or security certifications\n\n#J-18808-Ljbffr","datePosted":"2026-08-30T03:17:14.284Z","dateModified":"2026-08-30T03:17:14.284Z","hiringOrganization":{"@type":"Organization","name":"Exigent Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Morristown","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c4e137daab13b7df92840e8d"},"url":"https://jobsearcher.com/jobs/c4e137daab13b7df92840e8d"}}