Technical Account Manager

We are looking for a high-performing Technical Account Manager who thrives in driving complex, high-impact AI and digital transformation initiatives. This is a highly visible, client-facing role that combines strong technical fluency, strategic advisory skills, and a results-driven approach to owning client success from start to finish.You will serve as the primary trusted advisor to clients — managing end-to-end delivery of projects, proactively identifying expansion opportunities, deepening relationships, and consistently delivering measurable business outcomes in a fast-paced, client-centric environment. If you excel at turning ambiguity into clarity, bridging business and technical teams, and driving both project success and account growth, this is the role for you.Title : Technical Account ManagerLocation : Remote WorkEmployment Type: Full-timeNo of Openings: 2Key Responsibilities:Serve as the primary technical point of contact for assigned enterprise clients, ensuring successful delivery and long-term account healthOwn end-to-end engagement oversight across AI and digital transformation initiatives in collaboration with delivery and engineering teamsDefine and track account success metrics, OKRs/KPIs, and delivery milestones aligned with business outcomesManage governance across scope, schedule, risks, dependencies, and change requests to ensure predictable executionDrive Agile delivery practices (Scrum/Kanban), including sprint planning, backlog alignment, and continuous improvement cyclesConduct technical and business discovery sessions to understand client challenges, baseline metrics, and desired outcomesTranslate business requirements into clear technical expectations for engineering and delivery teamsDevelop ROI-focused value narratives, including cost-benefit analysis and impact trackingApply process improvement and Lean principles to optimize client workflows before automation or AI implementationBuild strong executive-level relationships through proactive communication, governance reviews, and strategic discussionsIdentify expansion opportunities within existing accounts and support revenue growth initiativesAct as a client advocate internally while ensuring alignment between customer expectations and delivery executionQualifications:5–8 years of experience in Technical Account Management, Project/Program Management, or Client-Facing Delivery roles in AI, Digital Transformation, or IT servicesStrong understanding of project delivery fundamentals including roadmaps, RAID logs, risk management, and scope controlHands-on experience with Agile methodologies (Scrum/Kanban) and hybrid delivery environmentsStrong technical fluency with ability to communicate effectively with engineering teams and senior stakeholdersProven experience working directly with enterprise clients and executive leadership (VP/C-level)Demonstrated ability to influence outcomes without direct authorityStrong analytical thinking with experience in ROI modeling and value-based deliveryExcellent communication, stakeholder management, and relationship-building skillsComfortable operating in fast-paced, ambiguous, and high-growth environmentsCertificationsPMP (Project Management Professional) – PreferredAbout Techolution:Techolution is the world’s leading FEA – Full Enterprise Automation specialist. We are trusted by boards and executive leaders who need AI with real business outcomes. Despite Gen AI, LLMs, and billions in investment, most enterprise AI programs aren't delivering results.Techolution fixes that with BPA 4.0. We take the power of big Tech’s Generic AI and multiply it with our Expert AI stack — resulting in business process automations that follow the same nuances as domain experts do on the job at an unprecedented speed.Our platform has delivered over $900M in AI ROI for our clients in less than a year, all while increasing their AI Adoption by 10x.Our 3 power moves for ROI from AI:1. Value Finder - We Identify high-impact AI and automation opportunities in enterprises and build solutions that deliver measurable value in as little as 30 days.2. 100K Challenge: Work on fast-paced AI initiatives where teams build solutions designed to generate 2× ROI within 100 days.3. GE LEAP: Contribute to enterprise AI transformation through our partnership with Google, helping scale Gemini-driven solutions across organizations.Visit us @www.techolution.com : To know more about our revolutionary core practices and getting to know in detail about how we enrich the human experience with technology.