Strategic Client Partner

Job SummaryThe primary objective of the Account Executive is to support senior leadership and their book of business through the management of complex client relationships by delivering a Far From Ordinary Client ExperienceTM while coordinating new business opportunities, strategic initiatives and execution of high-quality client service.DescriptionJob SummaryThe primary objective of the Account Executive is to support senior leadership and their book of business through the management of complex client relationships by delivering a Far From Ordinary Client ExperienceTM while coordinating new business opportunities, strategic initiatives and execution of high-quality client service.This role is well-suited for a service-oriented professional who operates with a strong sense of ownership, performs well in a high-pressure environment, and seeks growth through expanded responsibility. Career development may evolve in multiple directions over time, including sales, client leadership, or strategic support functions, based on organizational needs and individual capability.Primary FunctionsClient Relationship SupportSupport and maintain relationships with complex, high-level clients, including executive and C-suite contactsFunction as a leader within the High Performance Team (HPT)Ensure timely, accurate, and proactive communication with clients and internal teamsAnticipate client needs and resolve issues with a strong sense of ownershipDeliver a consistently high-quality, client-centric experienceLeadership & Strategic SupportAct as a trusted partner to senior leadership by helping manage priorities, workflows, and client-related activitiesReduce day-to-day "noise" while ensuring leadership is informed of critical client developmentsSupport strategic initiatives related to client retention, growth, and service excellenceOperate with discretion, sound judgment, and professionalismBusiness Development & Growth SupportAssist with new business opportunities, including preparation, follow-up, and coordinationSupport sales activity and client initiatives aligned with organizational goalsIdentify opportunities to enhance client relationships, services, or solutionsParticipate in growth-related activities as appropriate based on skill set and interestExecution & Follow-ThroughManage details, deadlines, and follow-up with exceptional accuracyOperate effectively in a high-pressure, fast-moving environmentEnsure tasks and commitments are completed on time and at a high standardMaintain strong organizational systems to support client and leadership needsRequirementsQualification StandardsCore ValuesTo Be Successful At GKG, Team Members Must DemonstrateFar From Ordinary mindsetTeam-first mentalityCommitment to growth and learningMake-it-happen attitudeAbility to embrace change as opportunityExperience & SkillsPrior experience in the insurance industry (within agency) strongly preferredCarrier Marketing or account management rolesExperience working directly with clients in a professional services environmentComfort interacting with senior leaders and executive-level clientsStrong attention to detail, organizational, and follow-up skillsAble to work quickly in high-pressure situationsExcellent verbal and written communication skillsAbility to work independently while collaborating effectively with a teamLicensing & EducationBachelor's degree or equivalent experience preferredNew York State Life, Accident & Health and Property & Casualty licenses preferredWillingness to obtain and maintain required licenses and participate in professional developmentAssessmentsSuccessful candidates will complete Kolbe and Working Genius assessmentsIdeal profiles demonstrate strong initiative, tenacity, and strengths aligned with Discernment and EnablementSupervisory ResponsibilitiesThis position does not have supervisory responsibilities.Equipment, Machines and Software UsedAbility to utilize word-processing software, spreadsheet software, presentation tools, CRM/sales pipeline systems, and agency management software.Mental And Visual RequirementsClose mental and visual attention required for tasks involving data analysis, detailed documentation, computer work, and extensive reading.Physical Activities And RequirementsAbility to sit, stand, walk, reach, grasp, talk, hear, and perform repetitive motions. Ability to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently.Environmental ConditionsNone. Work is performed in a typical office or hybrid work environment.Employer's DisclaimerAll requirements are subject to modification to reasonably accommodate individuals with disabilities. This job description does not state or imply that these are the only duties to be performed by the employee. Employees may be required to perform other job-related duties as assigned. This document does not create an employment contract, implied or otherwise, and employment remains at-will.#J-18808-Ljbffr