Development Manager

Our House NYC is New York City's only dedicated grief support center. We provide comprehensive, compassionate services to children, teens, and adults navigating the death of someone close—offering support groups, community education, and resources to help grievers find hope and healing.We are a young nonprofit with ambitious goals: to build an enduring resource for grief support in our city. Our small, mission-driven team is in our first full year of operations, creating the systems, culture, and programs that will serve thousands of New Yorkers with care, consistency, and excellence.Job SummaryOur House NYC is seeking a highly organized, proactive, and systems-minded Development Manager to serve as a key partner to the Director of Development. This role is ideal for someone who thrives in a growing organization and is excited to help build and operationalize a comprehensive fundraising program.The Development Manager will support and execute across all revenue streams - including individual giving, institutional funding, corporate partnerships, and events - while helping to identify and qualify new funding opportunities. This role will also support the development infrastructure, including CRM management, reporting, and internal systems that drive fundraising effectiveness.This is a highly collaborative and externally facing role. The Development Manager will help represent Our House NYC to donors, partners, and community members, communicating the organization’s mission with compassion and professionalism.As the second development hire, this individual will play a critical role in strengthening systems, building pipelines, and enabling sustainable revenue growth.Primary ResponsibilitiesDevelopment Operations & CRM ManagementOwn and manage the fundraising CRM, ensuring data integrity, accurate tracking, and system optimizationBuild and maintain dashboards, reports, and pipelines to support decision-making and revenue trackingOversee gift processing, acknowledgments, and donor records with a high level of accuracy and timelinessManage donor segmentation, lists, and moves management trackingPartner with bookkeeper to reconcile revenue and maintain accurate reporting systemsDevelop and improve internal processes, workflows, and documentation for development operationsFundraising Execution & Cross-Channel SupportSupport execution across all fundraising streams, including:Individual giving (appeals, stewardship, donor communications)Institutional giving (grant tracking, reporting, research support)Corporate partnerships (sponsorship tracking, fulfillment, outreach support)Special events (logistics, registration, follow-up, reporting)Project manage timelines and deliverables across multiple fundraising initiativesDraft and prepare materials including donor communications, reports, and proposalsInstitutional Giving & Strategic PartnershipsIdentify, research, and qualify new institutional funding opportunities, including foundations, corporate partners, and public funding sourcesBuild and manage a pipeline of prospective funders and partners aligned with organizational prioritiesTrack pipelines, deadlines, and reporting requirements to support timely and strategic submissions and outreachSupport development of grant proposals, sponsorship outreach, and funder reports in partnership with the Director of DevelopmentMaintain organized grant and partnership materials, including proposals, boilerplate language, and internal resourcesConduct prospect research and gather insights to strengthen funding strategiesTrack and support fulfillment of sponsorship benefits to ensure strong partner stewardshipDonor Stewardship & CommunicationsSupport donor stewardship efforts, including acknowledgments, impact reporting, and ongoing engagementHelp develop and maintain clear, consistent, and compelling communications across donor segmentsServe as a point of contact for donor inquiries and relationship coordinationPresent and communicate OUR HOUSE NYC’s mission, programs, and impact to a variety of audiences - including donors, partners, and community members - in a concise, compassionate, and professional mannerRepresent the organization with sensitivity and confidence when engaging with individuals impacted by griefEventsSupport planning and execution of fundraising events, including logistics, registration, and follow-upSupport third-party and community-led fundraising events, including outreach, coordination, and stewardship of event hostsManage event systems and tracking, including attendee data, revenue, and post-event reportingCoordinate timelines, materials, and internal communications to ensure seamless executionSupport donor and participant stewardship related to events, including communications and acknowledgmentsAssist in maximizing engagement and revenue through effective follow-up and data trackingBasic QualificationsBachelor’s degree or equivalent experience; 3–5+ years in nonprofit development or a related fieldStrong writing and communication skills, with the ability to convey complex information clearly to diverse audiencesExperience with nonprofit CRM/database systems and comfort managing data, reporting, and workflowsHighly organized and detail-oriented, with the ability to manage multiple priorities and meet deadlines independentlyProactive, resourceful, and solutions-oriented; able to navigate ambiguity and build/improve processesComfortable presenting and communicating with a range of audiences in a compelling, compassionate, and professional mannerProficiency in Microsoft Office and Google Workspace tools and ability to learn new systems quicklyDemonstrated reliability and follow-through, with strong ownership of responsibilitiesCalm, grounded presence and comfort engaging with individuals impacted by griefCommitment to Justice, Equity, Diversity, and Inclusion, and alignment with the mission, vision, and values of OUR HOUSEOur House NYC is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences.