{"schemaVersion":"jobsearcher.job.v1","id":"c3f3cbdd89c241dd5fced4b7","url":"https://jobsearcher.com/jobs/c3f3cbdd89c241dd5fced4b7","canonicalUrl":"https://jobsearcher.com/jobs/c3f3cbdd89c241dd5fced4b7","title":"Associate Director, Partner Development Representative Manager","description":"About EAB\n\nAt EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace.\n\nSeramount is a global talent services firm that helps HR leaders prepare for the workplace of tomorrow. We have over four decades of experience creating employee-centric strategies that align with business outcomes for our 600 partner organizations. By combining data-driven insights, expert research, advisory services, and innovative technology, we help unlock what’s possible with a truly engaged workforce.\n\nAt EAB, we serve not only our partner institutions and organizations but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.\n\nFor more information, visit our Careers page.\n\nThe Role in Brief:\n\nAssociate Director, Partner Development Representative Manager\n\nAs a critical member of EAB’s Partner Development team, the Associate Director, Partner Development Representative Manager (PDRM) will lead top-of-funnel strategy for Seramount products. This role will build and manage teams of Partner Development Representatives (PDRs) responsible for generating a qualified sales pipeline. Working directly for the Director, Training and Development, with an indirect line to the Vice President, Partner Development, the PDRM will lead outreach and visit execution strategy as well as culture and staff management for an average team of 7-11 PDRs.\n\nThis role will be based in Washington D.C. with an in-office expectation of at least 3 days a week.\n\nThis position is also posted at the Senior Manager level; applicants are being considered at both levels for the current opening.\n\nPrimary Responsibilities:\n\nSales Strategy and Visit Performance\n\nOwn and be accountable for visit performance for team\nMonitor and report key business metrics for each PDR on a monthly basis including outreach, visits, warm lead conversion, meeting recruitment, fall-off and visit quality\nAnalyze historical visit data to forecast monthly visit performance and establish monthly and quarterly cases to goal that maximize visit volume across all visit channels\nManage partnership with Partner Development leads to enforce service level agreements (SLAs) and maintain visit acquisition strategies\nAccountable to accurate and consistent reporting on leading metrics (noted above) and weekly progress against goals\nListen and observe PDR outreach phone calls; coach PDR on initial hook, objection handling, etc.\nEngage with and receive coaching from the Director, Training & Development\n\nBusiness Process Management\n\nLead PDR support of integrated campaigns; oversee and develop targeted outreach strategies in concert with PDR\nFacilitate as well as participate in regular (monthly/quarterly) product, constituency and competitor scripting refreshes and sign offs\nUtilize and effectively manage team compliance with Salesforce reporting and data accuracy\nCommunicate and enforce department policies\nResponsible for timely and accurate audits, expense tracking and budget management\n\nCulture and Staff Management\n\nRecruit and interview PDR candidates throughout the year to maintain robust staffing levels and a strong talent pipeline\nOversee and run a standard PDR onboarding bootcamp and facilitate ongoing training for new PDRs\nAssist in the preparation and delivery of informal reviews, semi-annual formal performance reviews and individual performance plans\nProvide input on staffing needs, identify staffing gaps and offer recommendations during times of transition\nCapitalize on team and department incentives (trips, auction) to support PDR achievement and culture-building\nMentor PDR staff to help guide career pathing\n\nBasic Qualifications:\n\nBachelor’s Degree with an excellent academic record\n5+ years of post-Bachelor’s work experience, including leading a high performing business development, sales or marketing team\nAttention to detail\nExcellent written and oral communication skills\nProven success in coaching and training staff\nProven success in aligning and executing on multiple, competing priorities\nHigh energy and demonstrates initiative into creating fresh outreach approaches and building an engaged, motivated team.\nStrong track record corporate outbound experience; particularly with reaching corporate decision-makers and generating qualified pipeline.\n\nIdeal Qualifications:\n\nSales Acumen – Proven ability to understand and utilize sales best practices including objection handling, pushback scripting, etc.\nCommunication – Very strong verbal and written communication skills. Ability to adapt communication styles to different audiences.\nCollaboration – Collaborates within and across teams, functions, and stakeholders to support continuous process, product, and service improvement.\nPeople Management – Attracts, develops, and deploys talent resources to accomplish team, department, and firm goals. Maximizes productivity and engagement by delegating and clearly communicating expectations. Demonstrated experience coaching and preparing sales representatives for closing roles.\nProblem-Solving – Uses rigorous logic and methods to address issues and provide solutions creatively, efficiently and successfully.\nProject Management – Demonstrates ability to prioritize, organize, set and meet deadlines, provide status updates, and deliver high-quality results based on the needs each project. Successfully manages time, cost, scope, risk, and quality to achieve desired outcomes.\nCommitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.\n\nIf you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.\n\nCompensation:\n\nThe compensation package for this role in Washington, D.C. includes a starting salary (base) of $90,000-$100,000 per year. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.\n\nBenefits:\n\nConsistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:\n\nMedical, dental, and vision insurance plans; dependents and domestic partners eligible\n20+ days of PTO annually, in addition to paid firm and floating holidays\nDaytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)\n401(k) retirement savings plan with annual discretionary company matching contribution\nHealth savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans\nEmployee assistance program with counseling services and resources available to all employees and immediate family\nWellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation\nFertility treatment coverage and adoption or surrogacy assistance\nPaid parental leave with phase back to work program for birthing and non-birthing parents\nAccess to milk shipping service to support nursing employees during business travel\nDiscounted pet health insurance coverage for dog and cat family members\nCompany-provided life, AD&D, and disability insurance\nFinancial wellness resources and membership in a robust employee discount program\nAccess to employee resource groups, merit-based advancement, and dynamic professional growth opportunities\n\nBenefits kick in day one; learn more at eab.com/careers/benefits.\n\nThis opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.\n\nAt EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.\n\nTo that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.","company":"Eab","rawCompany":"eab","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-11-04T09:35:17.466Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"11-2033.00","title":"Fundraising Managers","slug":"fundraising-managers"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Director, Partner Development Representative Manager","description":"About EAB\n\nAt EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace.\n\nSeramount is a global talent services firm that helps HR leaders prepare for the workplace of tomorrow. We have over four decades of experience creating employee-centric strategies that align with business outcomes for our 600 partner organizations. By combining data-driven insights, expert research, advisory services, and innovative technology, we help unlock what’s possible with a truly engaged workforce.\n\nAt EAB, we serve not only our partner institutions and organizations but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.\n\nFor more information, visit our Careers page.\n\nThe Role in Brief:\n\nAssociate Director, Partner Development Representative Manager\n\nAs a critical member of EAB’s Partner Development team, the Associate Director, Partner Development Representative Manager (PDRM) will lead top-of-funnel strategy for Seramount products. This role will build and manage teams of Partner Development Representatives (PDRs) responsible for generating a qualified sales pipeline. Working directly for the Director, Training and Development, with an indirect line to the Vice President, Partner Development, the PDRM will lead outreach and visit execution strategy as well as culture and staff management for an average team of 7-11 PDRs.\n\nThis role will be based in Washington D.C. with an in-office expectation of at least 3 days a week.\n\nThis position is also posted at the Senior Manager level; applicants are being considered at both levels for the current opening.\n\nPrimary Responsibilities:\n\nSales Strategy and Visit Performance\n\nOwn and be accountable for visit performance for team\nMonitor and report key business metrics for each PDR on a monthly basis including outreach, visits, warm lead conversion, meeting recruitment, fall-off and visit quality\nAnalyze historical visit data to forecast monthly visit performance and establish monthly and quarterly cases to goal that maximize visit volume across all visit channels\nManage partnership with Partner Development leads to enforce service level agreements (SLAs) and maintain visit acquisition strategies\nAccountable to accurate and consistent reporting on leading metrics (noted above) and weekly progress against goals\nListen and observe PDR outreach phone calls; coach PDR on initial hook, objection handling, etc.\nEngage with and receive coaching from the Director, Training & Development\n\nBusiness Process Management\n\nLead PDR support of integrated campaigns; oversee and develop targeted outreach strategies in concert with PDR\nFacilitate as well as participate in regular (monthly/quarterly) product, constituency and competitor scripting refreshes and sign offs\nUtilize and effectively manage team compliance with Salesforce reporting and data accuracy\nCommunicate and enforce department policies\nResponsible for timely and accurate audits, expense tracking and budget management\n\nCulture and Staff Management\n\nRecruit and interview PDR candidates throughout the year to maintain robust staffing levels and a strong talent pipeline\nOversee and run a standard PDR onboarding bootcamp and facilitate ongoing training for new PDRs\nAssist in the preparation and delivery of informal reviews, semi-annual formal performance reviews and individual performance plans\nProvide input on staffing needs, identify staffing gaps and offer recommendations during times of transition\nCapitalize on team and department incentives (trips, auction) to support PDR achievement and culture-building\nMentor PDR staff to help guide career pathing\n\nBasic Qualifications:\n\nBachelor’s Degree with an excellent academic record\n5+ years of post-Bachelor’s work experience, including leading a high performing business development, sales or marketing team\nAttention to detail\nExcellent written and oral communication skills\nProven success in coaching and training staff\nProven success in aligning and executing on multiple, competing priorities\nHigh energy and demonstrates initiative into creating fresh outreach approaches and building an engaged, motivated team.\nStrong track record corporate outbound experience; particularly with reaching corporate decision-makers and generating qualified pipeline.\n\nIdeal Qualifications:\n\nSales Acumen – Proven ability to understand and utilize sales best practices including objection handling, pushback scripting, etc.\nCommunication – Very strong verbal and written communication skills. Ability to adapt communication styles to different audiences.\nCollaboration – Collaborates within and across teams, functions, and stakeholders to support continuous process, product, and service improvement.\nPeople Management – Attracts, develops, and deploys talent resources to accomplish team, department, and firm goals. Maximizes productivity and engagement by delegating and clearly communicating expectations. Demonstrated experience coaching and preparing sales representatives for closing roles.\nProblem-Solving – Uses rigorous logic and methods to address issues and provide solutions creatively, efficiently and successfully.\nProject Management – Demonstrates ability to prioritize, organize, set and meet deadlines, provide status updates, and deliver high-quality results based on the needs each project. Successfully manages time, cost, scope, risk, and quality to achieve desired outcomes.\nCommitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.\n\nIf you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.\n\nCompensation:\n\nThe compensation package for this role in Washington, D.C. includes a starting salary (base) of $90,000-$100,000 per year. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.\n\nBenefits:\n\nConsistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:\n\nMedical, dental, and vision insurance plans; dependents and domestic partners eligible\n20+ days of PTO annually, in addition to paid firm and floating holidays\nDaytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)\n401(k) retirement savings plan with annual discretionary company matching contribution\nHealth savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans\nEmployee assistance program with counseling services and resources available to all employees and immediate family\nWellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation\nFertility treatment coverage and adoption or surrogacy assistance\nPaid parental leave with phase back to work program for birthing and non-birthing parents\nAccess to milk shipping service to support nursing employees during business travel\nDiscounted pet health insurance coverage for dog and cat family members\nCompany-provided life, AD&D, and disability insurance\nFinancial wellness resources and membership in a robust employee discount program\nAccess to employee resource groups, merit-based advancement, and dynamic professional growth opportunities\n\nBenefits kick in day one; learn more at eab.com/careers/benefits.\n\nThis opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.\n\nAt EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.\n\nTo that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.","datePosted":"2026-11-04T09:35:17.466Z","dateModified":"2026-11-04T09:35:17.466Z","hiringOrganization":{"@type":"Organization","name":"Eab","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c3f3cbdd89c241dd5fced4b7"},"url":"https://jobsearcher.com/jobs/c3f3cbdd89c241dd5fced4b7"}}