Fleet Safety & Compliance Manager

The Fleet Safety and Compliance Manager at NOW Courier is responsible for developing, implementing, and overseeing all safety, compliance, and risk management programs across the organization. This role ensures full compliance with FMCSA, DOT, OSHA, and all applicable federal, state, and local regulations. This role promotes a culture of safety across the organization, reduces risk, and ensures the safe operation of fleet vehicles, drivers, and facilities.Essential Duties and Responsibilities: Duties include, but are not limited to:Regulatory Compliance & OversightEnsure compliance with FMCSA regulations, including driver qualification files, Hours of Service (HOS), and vehicle maintenance standardsMaintain company compliance scores under CSA and proactively address deficienciesOversee audit readiness for DOT reviews, safety audits, and inspectionsManage driver drug and alcohol testing programs in accordance with 49 CFR Part 40Safety Program ManagementDesign, implement, and continuously improve company safety policies, procedures, and SOPsDevelop and enforce company-wide safety standardsLead safety training programs, including new hire orientation, defensive driving, and ongoing safety educationMonitor key safety KPIsDriver Safety & TrainingOversee driver onboarding and ongoing safety training programsOversee driver safety performance, including ride-alongs, scorecards, and qualification standardsLead coaching and corrective action programsOversee ELDs, telematics, dash cameras, and compliance softwareAnalyze safety data for improvementsMaintenance & Equipment SafetyEnsure all equipment meets DOT safety standardsOversee preventive maintenance (PM) compliance and inspection programsEnsure timely resolution of DVIR (Driver Vehicle Inspection Report) defectsMonitor out-of-service (OOS) trends and implement corrective actionsSupport spec'ing of equipment with a focus on safety and complianceRisk Management & ClaimsManage accident investigations and reportingWork with insurance carriers and legal teamsLead accident prevention initiatives and root cause analysis programsIdentify trends and reduce exposureLeadership & CollaborationPromote a strong safety culture across all levels of the organizationServe as a safety subject matter expert for leadership and field operationsLead safety committees and cross-functional initiativesReport safety metrics to leadershipRequirementsTo perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.Education and/or Experience: Bachelor's degree (B.S./B.A.) in Occupational Safety, Safety Management, Logistics, Supply Chain Management, Transportation Management, Business Administration, or a related field; and 7 years of related experience and/or training; or an equivalent combination of education and experience. Certified Safety Professional (CSP) or Certified Director Safety (CDS) certification is desired. Prior experience in the transportation, logistics, or courier industry is preferred.Other Skills and Abilities:Strong knowledge of FMCSA and DOT regulationsExperience with audits and CSA scoresSafety certifications (CSP/CDS) are preferredExperience with ELD systems, telematics, and safety analytics tools Excellent investigation, problem-solving, and analytical skills Strong communication and training abilities Ability to influence and drive behavioral change across teamsHighly organized and detail orientedResourceful and creativeAnalytical skills and problem-solving abilityAbility to adhere to time and attendance policiesMust exhibit professionalism and be effective working with customers, contractors, vendors, and employeesSkillfully convey information on a wide range of topics to a diverse target audienceProficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communicationsAbility to be assessable to contractors and employees as determined by department standardsAbility to handle confidential informationMaintain regular and punctual attendanceEffective prioritization and time management skillsAbility to work in a fast-paced, high-pressure, deadline driven environmentStrong initiative to strive for continuous accuracy, quality, and timeliness of informationAbility to manage multiple projects and tasks simultaneouslyA genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatoryMust have and maintain a verifiable Driver's License, demonstrated safe driving record, and remain insurable through the company's liability insurance carrier as applicablePhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilitiesThis job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site.While the offices of NOW Courier are open from 8AM to 5PM, Monday through Friday, this job may require work beyond these hours and on the weekends.BenefitsAs an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.EOE M/W/Vets/Disabled