Credit Specialist

Job DescriptionPosition: Credit Specialist Location: Stafford, TXJob Id: 2234 # of Openings: 1Position SummaryCredit Specialists are primarily responsible for collecting past due payments from our customers. The Credit Specialist must enforce collection policies using diplomacy and tact.Responsibilities (include, but not limited to the following)Generate and review aging reports for assigned branchesInitiate collection calls on customers who have 40+ days past due invoicesMaintain notes in GETPAID detailing collection callsCommunicate disputed invoices with branch personal and expedite resolution to customer Process credit card paymentsSend payment research requests to AR-Team@redicarpet.comSend refund requests packets to refundrequests@redicarpet.comReturn customer requested lien waivers within 24 hours of receiptApprove credit releases from the hold que in 15 min intervals. If not approved, send notification to General Manager, Account Manager and Customer Service of reason why. Place accounts on Corporate Credit Hold (CCH) and send proper notification to appropriate personnel Forward documentation to Corporate Credit Manager or Director of Credit for approval on all demand letters, lien filings and legal accountsMaintain discretion with confidential information Important Goals and Deadlines Over 60 day receivables at or less than 15% of total aged balanceBegin collection calls for any account when payment status reaches 40 days-slow Immediately forward bankruptcy notifications to Corporate Credit Manager or Director of CreditEstablish open lines of communication with assigned branch's General Manager and Account ManagersQualificationsGood negotiating skillsGood organizational skillsGood multi-tasking skillsPersistenceAbility to understand and communicate collection policies and payment termsBasic computer skillsHigh school diplomaFor more information about Redi Carpet, please visit our website at www.redicarpet.com.Redi Carpet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other non-merit factor.Apply for this PositionCompany DescriptionRedi Carpet was founded in 1981 on the unique concept of offering next-day installation. Today, the company continues to be an innovative force in the industry, offering a variety of special customer services, creative marketing concepts, and value-added products.During the last three decades, Redi Carpet has grown to be one of the largest suppliers of flooring to the apartment industry. The company is in the top 10 list of all flooring companies in the United States ranked by dollar volume.Redi Carpet employs nearly 600 people in 33 cities and 24 states plus the District of Columbia.Redi Carpet was founded in 1981 on the unique concept of offering next-day installation. Today, the company continues to be an innovative force in the industry, offering a variety of special customer services, creative marketing concepts, and value-added products. During the last three decades, Redi Carpet has grown to be one of the largest suppliers of flooring to the apartment industry. The company is in the top 10 list of all flooring companies in the United States ranked by dollar volume. Redi Carpet employs nearly 600 people in 33 cities and 24 states plus the District of Columbia.