National Account Manager, Flooring

Position descriptionJob titleNational Account Manager, FlooringContract typeFull-timeAbout usKronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard, and Laminate Flooring. We are state of the art, automated, and visionary. We are sustainable and eco-friendly. We are Worldwide AND we are American Made. We are Kronospan.Main duties and responsibilitiesThis position will work remotely, from an office near Mooresville, NC. The position is responsible for driving revenue growth, market share, and strategic partnerships with a key national account. This role focuses on developing and executing sales strategies, strengthening customer relationships, and ensuring alignment between customer needs and company offerings within the laminate flooring category. Key responsibilities include but are not limited to:Serve as the primary point of contact for assigned national accounts.Develop long-term partnerships focused on mutual growth and value creation.Resolve customer issues and escalations promptly and professionally.Conduct regular site visits, meetings, and business reviews to maintain engagement.Understand customer strategies and align company solutions to support their goals.Develop and deliver sales presentations in a professional and effective mannerMonitor competitor activity, market trends, and customer needs to inform strategy.Conduct regular business reviews with key account to evaluate performance and growth opportunities.Maintain up-to-date awareness of company activities and products, industry trends, and customer and consumer needsResearch customer/consumer needs and develop strategies to effectively meet those needsCollaborate with key account to develop strategies to capture new businessParticipate in industry groups and trade shows to promote products; actively set product presentations.Participate in the resolution of all product claims.Other duties as assigned by supervisor, managing director, or shareholderMaintain all quote documentation with accurate product pricingParticipate in sales forecasting and planning in an effective mannerCreate and maintain sales reportsRequirementsMust have a basic understanding of flooring production technology and processesMust have excellent written and verbal communication / presentation skillsMust have excellent customer relations skills including customer response, service improvement, and the ability and willingness to keep commitmentsMust display original thinking and creativity through resourcefulness, suggestions, and problem solvingMust be able to effectively interact in a multi-cultural environmentMust have excellent math skills including the ability to compute rates, ratios, and percents as well as to create and interpret graph and chart information.Must have a results-driven mindset, and financial & business acumenMust have proactive problem-solving and decision-making skillsWhat we offerAs a company dedicated to its associates, we offer numerous benefits and advantages:Growth opportunities, domestic and international, with the world's leading producer of wood panel productsWork in a diverse, inclusive environment with colleagues from around the worldA highly competitive benefits program including affordable medical, dental and vision plansCompany paid life and short & long term disability plansSupplemental life, critical illness and accident plans for you and your family401 (k) retirement plan with company matchPaid time off including a generous paid vacation plan and holidays after 90 days"Life of Career" training opportunities through our global or local KronoAcademyUniform & reimbursement for safety boots & prescription safety glasses and company provided toolsWHAT TO SEND OUR WAY* A cover letter along with your Resume, highlighting your education, experience and skills.