Assistant Manager
Job Description
KEY DUTIES & RESPONSIBILITIESWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.EntranceGuides customers onto the conveyor belt and provides them with proper auditory and visual directions on how to place their vehicle into neutral/accessory mode.Communicates with customers and helps to direct them safely to the next step in the wash process.Maintains a safe work environment by executing all safe driving procedure, and proper loading of vehicle on moving conveyor.Customer & Team Member SatisfactionProvide assistance at the pay station while increasing our Unlimited Club MembershipsOrganizational CapacityCleaning & maintenance of the wash propertyExpectationsCommunicates with customers and provides excellent customer service.Reports problems related to customers, employees, equipment, and supplies to Director of Operations.Maintains a neat personal appearance and presents himself/herself in a favorable manner to the public.Follows all best practices for personal hygiene and infection control.Greets all customers with a friendly attitude and demeanorPerforms all functions of the team member job while adhering to all safety procedures, rules, and regulations.Housekeeping.Carries out assigned duties to keep the car wash clean and attractive.Cleans and disinfects the store lot, lobby, offices, restrooms, and equipment.Sweeps, mops, cleans windows, cleans restrooms, restocks general supplies, empties trash, and sprays the bay with hose.SkillsDemonstrates attention to detail with excellent customer service, communication, interpersonal skills, service orientation, and time management.Possesses excellent communication skills to interact professionally and courteously with Site Manager, co-workers, and customers.Essential Physical and Sensory RequirementsStanding / Walking / Bending – Medium Level.Hearing Concentration – High Level -Speaking Concentration – High Level.Visual – High Level.Lifting – up to 20 lbs.Working ConditionsOutdoors in the elements.Company DescriptionFast growing company, expanding with new locations ASAP! xaygatp Company DescriptionFast growing company, expanding with new locations ASAP!