{"schemaVersion":"jobsearcher.job.v1","id":"c30fd65eff86b65ff16800ef","url":"https://jobsearcher.com/jobs/c30fd65eff86b65ff16800ef","canonicalUrl":"https://jobsearcher.com/jobs/c30fd65eff86b65ff16800ef","title":"Tactics - Customer Service Representative","description":"Position Type: Non-Exempt- Full Time\nShift: TBD, either 4-10 or 5-8 scheduling. Must be able to work at least one weekend day.\nClick here to be considered for the role and apply\nhttps://recruiting.paylocity.com/recruiting/jobs/All/017500f3-c418-4c3d-bd76-f113869a5fd3/Tactics-Career-Page\nReports to: Customer Service Manager\nAt Tactics, we believe everyone should have the opportunity to stand sideways on a board. Our mission is to provide our customers with the best selection of gear, shoes, apparel, and accessories to help them get outside and have fun. With a rich history that spans over two decades, Tactics has evolved into a leading online retailer. Our journey began with a small brick-and-mortar store in Eugene, Oregon, serving the local skateboarding and snowboarding community. As our reputation for quality products and exceptional customer service grew, so did our reach. Today, we proudly serve customers from around the world, offering an extensive range of products from the most trusted brands in the industry.\nAt Tactics our philosophy is simple: we look for candidates who authentically love the skate & snow industry and the products we sell as much as we do. We value a commitment to excellence, a growth mindset, and a willingness to never settle for the status quo. We seek candidates who positively represent Tactics by being brand ambassadors, and who reinforce our culture of creating a fun and welcoming atmosphere.The JobResponsibilities in this position include building and maintaining excellent customer relationships, assisting customers with orders, responding to product questions, processing returns, partnering with other departments to solve problems, and assisting customers. An enthusiastic, dedicated, detail-oriented person with a positive attitude who can prioritize, work successfully independently and on a team, solve problems, and have excellent follow-through.\nTo be considered for the role be sure to upload your resume and cover letter explaining why you are an excellent fit for Tactics.\nThe Perks\nMedical insurance, dental Insurance, life Insurance, vision insurance, long-term disability, health spending account, and more\nOpportunity to enroll in the 401(k) program with employer annual contribution\nPaid time off and holidays!\nGreat work-life balance - opportunities for growth and development\nEmployee discounts, such as gear and lift tickets\nOpportunity to serve in your community with volunteer paid time off\nReliable transportation required\nOther Details\nThe job location is in Eugene Tuesday - Saturday\nFull-time 40 hours per week, starting ASAPStarting hourly wage depending on related experienceStarting Salary: $16.75 per hourBenefits:\n401(k)\n401(k) matching\nDental insurance\nEmployee discount\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nParental leave\nVision insurance\nSchedule:\nTBD, either 4-10 or 5-8 scheduling.\nDay shift\nOccasional Overtime\nMust be able to work at least one weekend day.\nAbility to commute/relocate:\nEugene, OR 97401: Reliably commute or planning to relocate before starting work (Required)\nJob Type: Full-time\nPay: $16.75 - $18.25 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nPaid time off\nParental leave\nVision insurance\nWork Location: In person","company":"Tactics","rawCompany":"tactics","city":"Eugene","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-04-22T19:25:10.158Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"41-2021.00","title":"Counter and Rental Clerks","slug":"counter-and-rental-clerks"}],"industries":[{"code":"459110","title":"Sporting Goods Retailers","slug":"sporting-goods-retailers"},{"code":"458110","title":"Clothing and Clothing Accessories Retailers","slug":"clothing-and-clothing-accessories-retailers"},{"code":"459999","title":"All Other Miscellaneous Retailers","slug":"all-other-miscellaneous-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Tactics - Customer Service Representative","description":"Position Type: Non-Exempt- Full Time\nShift: TBD, either 4-10 or 5-8 scheduling. Must be able to work at least one weekend day.\nClick here to be considered for the role and apply\nhttps://recruiting.paylocity.com/recruiting/jobs/All/017500f3-c418-4c3d-bd76-f113869a5fd3/Tactics-Career-Page\nReports to: Customer Service Manager\nAt Tactics, we believe everyone should have the opportunity to stand sideways on a board. Our mission is to provide our customers with the best selection of gear, shoes, apparel, and accessories to help them get outside and have fun. With a rich history that spans over two decades, Tactics has evolved into a leading online retailer. Our journey began with a small brick-and-mortar store in Eugene, Oregon, serving the local skateboarding and snowboarding community. As our reputation for quality products and exceptional customer service grew, so did our reach. Today, we proudly serve customers from around the world, offering an extensive range of products from the most trusted brands in the industry.\nAt Tactics our philosophy is simple: we look for candidates who authentically love the skate & snow industry and the products we sell as much as we do. We value a commitment to excellence, a growth mindset, and a willingness to never settle for the status quo. We seek candidates who positively represent Tactics by being brand ambassadors, and who reinforce our culture of creating a fun and welcoming atmosphere.The JobResponsibilities in this position include building and maintaining excellent customer relationships, assisting customers with orders, responding to product questions, processing returns, partnering with other departments to solve problems, and assisting customers. An enthusiastic, dedicated, detail-oriented person with a positive attitude who can prioritize, work successfully independently and on a team, solve problems, and have excellent follow-through.\nTo be considered for the role be sure to upload your resume and cover letter explaining why you are an excellent fit for Tactics.\nThe Perks\nMedical insurance, dental Insurance, life Insurance, vision insurance, long-term disability, health spending account, and more\nOpportunity to enroll in the 401(k) program with employer annual contribution\nPaid time off and holidays!\nGreat work-life balance - opportunities for growth and development\nEmployee discounts, such as gear and lift tickets\nOpportunity to serve in your community with volunteer paid time off\nReliable transportation required\nOther Details\nThe job location is in Eugene Tuesday - Saturday\nFull-time 40 hours per week, starting ASAPStarting hourly wage depending on related experienceStarting Salary: $16.75 per hourBenefits:\n401(k)\n401(k) matching\nDental insurance\nEmployee discount\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nParental leave\nVision insurance\nSchedule:\nTBD, either 4-10 or 5-8 scheduling.\nDay shift\nOccasional Overtime\nMust be able to work at least one weekend day.\nAbility to commute/relocate:\nEugene, OR 97401: Reliably commute or planning to relocate before starting work (Required)\nJob Type: Full-time\nPay: $16.75 - $18.25 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nPaid time off\nParental leave\nVision insurance\nWork Location: In person","datePosted":"2026-04-22T19:25:10.158Z","dateModified":"2026-04-22T19:25:10.158Z","hiringOrganization":{"@type":"Organization","name":"Tactics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eugene","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c30fd65eff86b65ff16800ef"},"url":"https://jobsearcher.com/jobs/c30fd65eff86b65ff16800ef"}}