Revenue Cycle Management - Reporting Analyst

Revenue Cycle Management - Reporting AnalystThe Revenue Cycle Management - Reporting Analyst combines advanced analytics with a hands-on approach to operational improvement within the revenue cycle. This role leverages data to identify trends, uncover root causes, and drive solutions that accelerate cash collections and improve reimbursement performance. The RA translates payer behavior and claim outcomes into actionable insights, partnering cross-functionally to improve clean claim rates, reduce denials, and strengthen net collections. Success in this role requires someone who enjoys analyzing detailed claim-level data, connecting insights across internal systems and payer portals, and delivering measurable financial impact through process, policy, and workflow improvements. Analytics & Performance Monitoring Analyze revenue cycle performance across internal systems and payer portals to identify trends, patterns, and performance gaps impacting reimbursement and cash collection. Monitor claims status, cash collections, denials, reimbursements, and payer behavior through ongoing reporting and exception tracking. Track and report key performance indicators (KPIs) including, but not limited to, days in A/R, denial rate, net collections, reimbursement timelines, underpayments, and credit balances. Process Improvement & Cross-Functional Partnership Collaborate with Billing, Coding, Clinical Operations, Patient Access, and Revenue Cycle leadership to improve clean claim rates, streamline workflows, and reduce preventable denials. Partner with Managed Care to provide payer insights, performance trends, and data that informs contracting strategies and negotiations. Support cross-functional initiatives through ad hoc analysis and reporting aligned with organizational and leadership priorities. Reporting & Stakeholder Communication Develop, maintain, and distribute performance reports for management, including denial trends, appeal success rates, root-cause analyses, and progress against improvement initiatives. Build and maintain deep understanding of assigned payer portfolio performance, key denial drivers, and reimbursement trends. Establish consistent reporting cadence and develop actionable dashboards that provide clear insight into performance drivers and opportunities. Knowledge, Skills & Experience 3-5 years of experience in revenue cycle analytics, denials management, claims analysis, payer relations, or a related healthcare reimbursement function Demonstrated ability to perform root-cause analysis and translate insights into operational improvements. Strong understanding of payer adjudication concepts, including denials, rejections, underpayments, appeals, filing limits, coordination of benefits (COB), and authorization requirements. Advanced proficiency in Excel (pivot tables, lookup functions, building repeatable reports) and experience with SQL, Snowflake, Tableau, or similar reporting/analytics tools. Strong written and verbal communication skills with the ability to present data-driven insights and influence stakeholders. Highly organized and self-directed, with the ability to manage priorities and deliver results in a remote environment. Strong analytical rigor and attention to detail at the claim or line-item level. Structured problem solving and operational mindset. Ownership, accountability, and follow-through. Ability to prioritize high-impact work in a fast-paced environment. Collaborative approach when working across cross-functional teams. Education, Certifications, and Licensures Bachelor's degree in Healthcare Administration, Health Information Management, Finance, Business Administration, Data Analytics, Public Health, or a related field; or equivalent combination of education and relevant revenue cycle experience. Location This position is based primarily at one of CND's regional offices in Atlanta, GA or Boston, MA, or at CND's headquarters in Scottsdale, AZ. Exceptional candidates located elsewhere may be considered for a remote arrangement.