{"schemaVersion":"jobsearcher.job.v1","id":"c23ec7fb4778e6e494161a61","url":"https://jobsearcher.com/jobs/c23ec7fb4778e6e494161a61","canonicalUrl":"https://jobsearcher.com/jobs/c23ec7fb4778e6e494161a61","title":"Hardware Operations Technical Program Manager","description":"Hardware Operations Technical Program Manager\r\nDatacenter Design - San Francisco and Remote - US\r\nAbout the Team\r\nThe Stargate team is responsible for building the physical infrastructure that powers OpenAI's largest-scale AI systems. We design, deploy, and operate next-generation data center infrastructure across a rapidly expanding footprint, bringing together hardware, networking, facilities, supply chain, and deployment execution. Our work turns compute requirements into deployable, reliable, and scalable systems that support frontier AI workloads.\r\nAbout the Role\r\nWe are seeking a Hardware Operations Technical Program Manager to drive execution across the lifecycle of AI infrastructure hardware programs. You will own cross-functional program execution across hardware readiness, supplier coordination, deployment planning, rack-level integration, manufacturing operations, logistics, field deployment, and operational handoff. You will partner closely with hardware engineering, data center engineering, networking, supply chain, manufacturing, deployment, and operations teams to ensure critical infrastructure programs move from design intent to production readiness.\r\nThis role is ideal for someone who can operate at both the technical and programmatic level: understanding hardware systems, identifying operational blockers, driving accountability across teams, and creating scalable processes for high-volume infrastructure deployment.\r\nKey Responsibilities\r\nDrive end-to-end Hardware Operations readiness programs across AI infrastructure systems, including servers, racks, networking hardware, power and cooling interfaces, and related data center infrastructure.\r\nDevelop and operationalize scalable hardware operations processes, workflows, and support models spanning deployment, repair operations, diagnostics, break/fix, escalation management, and sustaining operations.\r\nLead cross-functional execution of Hardware Operations readiness initiatives, ensuring operational capabilities, tooling, documentation, staffing models, and workflows are established prior to production deployment and operational handoff.\r\nPartner across Hardware Engineering, Manufacturing, Supply Chain, Data Center Operations, Network Operations, Deployment, Reliability Engineering, and external suppliers to ensure alignment on operational requirements, supportability, and readiness milestones.\r\nDevelop operational scorecards, reporting frameworks, and metric algorithms to measure hardware operational health, repair performance, deployment quality, readiness status, and execution efficiency.\r\nIdentify operational, technical, supplier, tooling, and process risks early; drive mitigation plans, cross-functional alignment, and executive-level communication.\r\nLead cross-functional issue resolution efforts during hardware deployment, validation, operational ramp, and sustaining operations, ensuring rapid containment, corrective action development, and long-term process improvement.\r\nCreate and mature operational governance models, including standardized readiness reviews, action tracking, escalation management, performance reviews, and operational business rhythms.\r\nEnsure operational knowledge sharing and alignment across internal teams, external suppliers, and infrastructure partners to improve execution consistency, issue resolution efficiency, and operational maturity.\r\nYou Might Thrive in This Role If You\r\nHave experience driving complex hardware or infrastructure programs from development through production and deployment.\r\nAre comfortable operating across engineering, manufacturing, supply chain, deployment, and operations teams.\r\nCan understand technical system dependencies without needing to be the deepest engineer in every domain.\r\nKnow how to create structure in ambiguous, fast-moving environments.\r\nAre effective at driving accountability across teams and vendors without direct authority.\r\nCan move between tactical execution details and executive-level communication.\r\nHave strong judgment around when to escalate, when to unblock directly, and when to create a repeatable process.\r\nQualifications\r\n7+ years of experience in technical program management, hardware operations, manufacturing operations, infrastructure deployment, or related technical execution roles.\r\nExperience supporting hardware systems at scale, ideally including servers, racks, networking hardware, data center infrastructure, or high-performance compute environments.\r\nStrong understanding of hardware development and deployment lifecycle, including NPI, qualification, manufacturing ramp, logistics, installation, validation, and operational support.\r\nDemonstrated ability to manage complex cross-functional schedules, dependencies, risks, and executive communications.\r\nStrong technical fluency across hardware systems, rack integration, manufacturing readiness, and infrastructure deployment.\r\nProven ability to operate in ambiguous environments and create scalable execution mechanisms.\r\nExcellent written and verbal communication skills, with the ability to influence technical and non-technical stakeholders.\r\nExperience with AI infrastructure, hyperscale data centers, cloud infrastructure, or high-density compute systems is a plus.\r\nBachelor's degree in engineering, computer science, operations, supply chain, or equivalent practical experience.\r\nPreferred Skills\r\nExperience with GPU, accelerator, server, rack, or cluster-scale infrastructure programs.\r\nBackground in hardware operations, manufacturing program management, supply chain operations, data center deployment, or technical infrastructure TPM.\r\nFamiliarity with rack integration, power/cooling constraints, cabling, networking, serviceability, and deployment readiness.\r\nExperience building operating rhythms, readiness reviews, risk registers, launch dashboards, or executive program reviews.\r\nExperience scaling programs from prototype/NPI into repeatable production deployment.\r\nEqual Opportunity Employer\r\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.\r\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.\r\nCompensation\r\n$225K – $335K + Offers Equity\r\nJ-18808-Ljbffr","company":"OpenAI","rawCompany":"openai","city":"Los Angeles","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-04T02:46:25.327Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"334111","title":"Electronic Computer Manufacturing","slug":"electronic-computer-manufacturing"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Hardware Operations Technical Program Manager","description":"Hardware Operations Technical Program Manager\r\nDatacenter Design - San Francisco and Remote - US\r\nAbout the Team\r\nThe Stargate team is responsible for building the physical infrastructure that powers OpenAI's largest-scale AI systems. We design, deploy, and operate next-generation data center infrastructure across a rapidly expanding footprint, bringing together hardware, networking, facilities, supply chain, and deployment execution. Our work turns compute requirements into deployable, reliable, and scalable systems that support frontier AI workloads.\r\nAbout the Role\r\nWe are seeking a Hardware Operations Technical Program Manager to drive execution across the lifecycle of AI infrastructure hardware programs. You will own cross-functional program execution across hardware readiness, supplier coordination, deployment planning, rack-level integration, manufacturing operations, logistics, field deployment, and operational handoff. You will partner closely with hardware engineering, data center engineering, networking, supply chain, manufacturing, deployment, and operations teams to ensure critical infrastructure programs move from design intent to production readiness.\r\nThis role is ideal for someone who can operate at both the technical and programmatic level: understanding hardware systems, identifying operational blockers, driving accountability across teams, and creating scalable processes for high-volume infrastructure deployment.\r\nKey Responsibilities\r\nDrive end-to-end Hardware Operations readiness programs across AI infrastructure systems, including servers, racks, networking hardware, power and cooling interfaces, and related data center infrastructure.\r\nDevelop and operationalize scalable hardware operations processes, workflows, and support models spanning deployment, repair operations, diagnostics, break/fix, escalation management, and sustaining operations.\r\nLead cross-functional execution of Hardware Operations readiness initiatives, ensuring operational capabilities, tooling, documentation, staffing models, and workflows are established prior to production deployment and operational handoff.\r\nPartner across Hardware Engineering, Manufacturing, Supply Chain, Data Center Operations, Network Operations, Deployment, Reliability Engineering, and external suppliers to ensure alignment on operational requirements, supportability, and readiness milestones.\r\nDevelop operational scorecards, reporting frameworks, and metric algorithms to measure hardware operational health, repair performance, deployment quality, readiness status, and execution efficiency.\r\nIdentify operational, technical, supplier, tooling, and process risks early; drive mitigation plans, cross-functional alignment, and executive-level communication.\r\nLead cross-functional issue resolution efforts during hardware deployment, validation, operational ramp, and sustaining operations, ensuring rapid containment, corrective action development, and long-term process improvement.\r\nCreate and mature operational governance models, including standardized readiness reviews, action tracking, escalation management, performance reviews, and operational business rhythms.\r\nEnsure operational knowledge sharing and alignment across internal teams, external suppliers, and infrastructure partners to improve execution consistency, issue resolution efficiency, and operational maturity.\r\nYou Might Thrive in This Role If You\r\nHave experience driving complex hardware or infrastructure programs from development through production and deployment.\r\nAre comfortable operating across engineering, manufacturing, supply chain, deployment, and operations teams.\r\nCan understand technical system dependencies without needing to be the deepest engineer in every domain.\r\nKnow how to create structure in ambiguous, fast-moving environments.\r\nAre effective at driving accountability across teams and vendors without direct authority.\r\nCan move between tactical execution details and executive-level communication.\r\nHave strong judgment around when to escalate, when to unblock directly, and when to create a repeatable process.\r\nQualifications\r\n7+ years of experience in technical program management, hardware operations, manufacturing operations, infrastructure deployment, or related technical execution roles.\r\nExperience supporting hardware systems at scale, ideally including servers, racks, networking hardware, data center infrastructure, or high-performance compute environments.\r\nStrong understanding of hardware development and deployment lifecycle, including NPI, qualification, manufacturing ramp, logistics, installation, validation, and operational support.\r\nDemonstrated ability to manage complex cross-functional schedules, dependencies, risks, and executive communications.\r\nStrong technical fluency across hardware systems, rack integration, manufacturing readiness, and infrastructure deployment.\r\nProven ability to operate in ambiguous environments and create scalable execution mechanisms.\r\nExcellent written and verbal communication skills, with the ability to influence technical and non-technical stakeholders.\r\nExperience with AI infrastructure, hyperscale data centers, cloud infrastructure, or high-density compute systems is a plus.\r\nBachelor's degree in engineering, computer science, operations, supply chain, or equivalent practical experience.\r\nPreferred Skills\r\nExperience with GPU, accelerator, server, rack, or cluster-scale infrastructure programs.\r\nBackground in hardware operations, manufacturing program management, supply chain operations, data center deployment, or technical infrastructure TPM.\r\nFamiliarity with rack integration, power/cooling constraints, cabling, networking, serviceability, and deployment readiness.\r\nExperience building operating rhythms, readiness reviews, risk registers, launch dashboards, or executive program reviews.\r\nExperience scaling programs from prototype/NPI into repeatable production deployment.\r\nEqual Opportunity Employer\r\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.\r\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.\r\nCompensation\r\n$225K – $335K + Offers Equity\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T02:46:25.327Z","dateModified":"2026-07-04T02:46:25.327Z","hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Los Angeles","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c23ec7fb4778e6e494161a61"},"url":"https://jobsearcher.com/jobs/c23ec7fb4778e6e494161a61"}}