Communications Officer

Job DescriptionThe Communications Division is responsible for answering both emergency and non-emergency calls for service. The Communications Officer also dispatches Police, Fire, and Emergency Medical Units. It is a highly stressful, demanding, fast-paced job involving life and death situations. Due to the nature of the job, the center is in operation 24 hours a day, 365 days a year. Communications Officers provide a vital service to the community by contributing to the safety and welfare of their fellow residents. They are the first point of contact in most emergency situations and can drastically affect the outcome of a potentially otherwise dire event. Communications Officers are a lifeline to first responders and the community.Salary$50,398.40 with possible incentives up to $51,910.35 (includes 3% pay incentive for an associate's degree) and $53,422.30 (includes 6% pay incentive for a bachelor's degree). Plus, an additional hiring incentive for new hires up to 10% of the base salary. The grade for this position is B22(2). Salary will be dependent on education and experience. Effective 4/11/2023, this position is eligible for the Employee Referral Program.Minimum QualificationsHigh School Diploma, or G.E.D.Must be a U.S. Citizen for P.O.S.T. Communications Officer CertificationTwo years' experience in a fast-paced business customer service or telecommunications environmentMust be able to work rotating shifts, nights, holidays and weekendsA professional and calm demeanor, as this is a highly stressful, demanding, fast-paced job involving life and death situationsA job simulation skills test will be administered to determine eligibilitySuccessful completion of both phases of the hiring processEEO StatementGwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.J-18808-Ljbffr