Elite Mobile Workforce Specialist / Lead

Position SummaryThe Elite Mobile Workforce Specialist / Lead is a highly trusted field leader responsible for full site ownership, client communication, daily task software accountability, and team cohesion. This role requires no oversight. The Elite / Lead technician makes aligned field decisions, protects HBM standards, resolves conflict professionally, and elevates team performance.Safety ResponsibilitiesAt the Elite / Lead level, safety becomes leadership behavior. This technician sets the tone for safe operations, corrects unsafe practices, escalates systemic risks, and protects HBM from preventable liability. Safety is never sacrificed for speed. Elite / Lead technicians' model proper chemical handling, equipment operation, and hazard identification at all times.Core ResponsibilitiesIndependently manage and protect multiple client sitesMaintain full accountability for daily task software accuracyCommunicate regularly with fixed assets at each locationResolve customer friction professionally and diplomaticallyOptimize routes for efficiency and qualityProactively prevent issues before they become complaintsMentor technicians and build cohesive team standardsRequired Attributes & QualificationsProven excellence as a Technician IIExceptional quality standards and attention to detailStrong independent judgmentAdvanced equipment and chemical masteryConflict resolution capabilityProfessional communication skillsLeadership presence and mentoring abilityValid driver's license with strong driving recordWhat Success Looks LikeTrusted with high-visibility accountsMinimal client complaints or follow-up correctionsClean and accurate task documentationStrong client relationshipsImproved performance from technicians they influence#J-18808-Ljbffr