{"schemaVersion":"jobsearcher.job.v1","id":"c18ed0d78eb44d304aafee3a","url":"https://jobsearcher.com/jobs/c18ed0d78eb44d304aafee3a","canonicalUrl":"https://jobsearcher.com/jobs/c18ed0d78eb44d304aafee3a","title":"Technical Program Manager, Developer Experience","description":"Technical Program Management - San Francisco\n\nAbout the Team\n\nThe Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT at scale and deliver exceptional experiences to developers, consumers, and businesses alike.\n\nThe ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend servicess.\n\nThe Developer Velocity team partners with product engineering, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate.\n\nAbout the Role\n\nWe are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation.\n\nYou will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\nOwn the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.\n\nCreate a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements.\n\nLead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.\n\nImprove the reliability and predictability of release trains across ChatGPT backend servicess.\n\nPartner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment-related incidents and regressions.\n\nIncrease visibility into what is shipping when dependencies and launch risks clear to engineers, product managers, and launch owners.\n\nDefine and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.\n\nDrive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences.\n\nYou might thrive in this role if you:\n\nHave led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.\n\nCan engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.\n\nHave delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.\n\nKnow how to turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption.\n\nUse data and qualitative evidence to prioritize work, define useful metrics, and distinguish real productivity gains from local optimization.\n\nLead effectively across platform and product teams, resolve ambiguity, and keep multi-team execution moving without direct authority.\n\nUse metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.\n\nCommunicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.\n\nThrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.\n\nCare about OpenAI's mission and about expanding responsible access to advanced AI systems.\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.\n\nWe are an equal opportunity employeration, or other applicable legally protected characteristic.\n\nBackground checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities.\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.\n\nCompensation\n\n$257K – $445K + Offers Equity","company":"OpenAI","rawCompany":"openai","city":"Millbrae","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-09-04T08:24:03.311Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Program Manager, Developer Experience","description":"Technical Program Management - San Francisco\n\nAbout the Team\n\nThe Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT at scale and deliver exceptional experiences to developers, consumers, and businesses alike.\n\nThe ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend servicess.\n\nThe Developer Velocity team partners with product engineering, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate.\n\nAbout the Role\n\nWe are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation.\n\nYou will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\nOwn the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.\n\nCreate a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements.\n\nLead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.\n\nImprove the reliability and predictability of release trains across ChatGPT backend servicess.\n\nPartner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment-related incidents and regressions.\n\nIncrease visibility into what is shipping when dependencies and launch risks clear to engineers, product managers, and launch owners.\n\nDefine and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.\n\nDrive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences.\n\nYou might thrive in this role if you:\n\nHave led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.\n\nCan engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.\n\nHave delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.\n\nKnow how to turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption.\n\nUse data and qualitative evidence to prioritize work, define useful metrics, and distinguish real productivity gains from local optimization.\n\nLead effectively across platform and product teams, resolve ambiguity, and keep multi-team execution moving without direct authority.\n\nUse metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.\n\nCommunicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.\n\nThrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.\n\nCare about OpenAI's mission and about expanding responsible access to advanced AI systems.\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.\n\nWe are an equal opportunity employeration, or other applicable legally protected characteristic.\n\nBackground checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities.\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.\n\nCompensation\n\n$257K – $445K + Offers Equity","datePosted":"2026-09-04T08:24:03.311Z","dateModified":"2026-09-04T08:24:03.311Z","hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c18ed0d78eb44d304aafee3a"},"url":"https://jobsearcher.com/jobs/c18ed0d78eb44d304aafee3a"}}