{"schemaVersion":"jobsearcher.job.v1","id":"c186d2ceb734bd4e8a40447c","url":"https://jobsearcher.com/jobs/c186d2ceb734bd4e8a40447c","canonicalUrl":"https://jobsearcher.com/jobs/c186d2ceb734bd4e8a40447c","title":"Technical Program Manager - TPM","description":"Key Responsibilities:\r\nA minimum of 4 years of experience in data center operations or IT infrastructure support.\r\nExperience leading a team executing a project.\r\nExperienced with data center environments, including MMR, cages, and shared areas.\r\nKnowledgeable in server hardware components: power cycling, running diagnostics, whole unit replacement, and fault diagnosis.\r\nUnderstanding of network equipment functionalities (routers, switches, firewalls, load balancers): power cycling, running diagnostics, whole unit replacement, and fault diagnosis.\r\nExperienced in structured cabling, including standards, specifications, installation techniques, labeling, and organization.\r\nBasic electrician skills: power testing, connector types, AC and DC equipment.\r\nKnow how to upgrade servers' and switches' operational systems\r\nBasic fibre troubleshoots with power meter and looping\r\nBasic understanding of technology: WAN/LAN, Wireless, and Cloud\r\nExperience working in or around MPOE, IDF, and MDF rooms\r\nLeadership: Manage a group of 2 or 3 L1 engineers during a project or an incident.\r\nProject Management: Ability to understand a project and its concepts and execute tasks related to the role. Control the timeline, activities and the team on site reporting it to the Project Manager. Be able to negotiate and remove barriers with customer resource on site. Understand technical documentation like rack elevation and floor plan. Adaptability with tasks and timelines.\r\nIncident Management: Strong understanding of incident management, communication, and escalation processes.\r\nCommunication: Excellent communication skills to collaborate with team members, convey technical information, and update stakeholders.\r\nAttention to Detail: High precision in handling sensitive data center equipment to ensure accuracy and minimize errors.\r\nFlexibility: Willingness to work outside regular business hours, respond to emergencies, and travel to remote sites as needed.\r\nContinuous Learning: Passion for learning and staying updated on industry trends to enhance skills and knowledge.\r\nMandatory Skills\r\nMinimum 4 years of experience in data center operations or IT infrastructure support.","company":"Service Global","rawCompany":"service global","city":"Pleasanton","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-06-30T01:40:45.417Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Program Manager - TPM","description":"Key Responsibilities:\r\nA minimum of 4 years of experience in data center operations or IT infrastructure support.\r\nExperience leading a team executing a project.\r\nExperienced with data center environments, including MMR, cages, and shared areas.\r\nKnowledgeable in server hardware components: power cycling, running diagnostics, whole unit replacement, and fault diagnosis.\r\nUnderstanding of network equipment functionalities (routers, switches, firewalls, load balancers): power cycling, running diagnostics, whole unit replacement, and fault diagnosis.\r\nExperienced in structured cabling, including standards, specifications, installation techniques, labeling, and organization.\r\nBasic electrician skills: power testing, connector types, AC and DC equipment.\r\nKnow how to upgrade servers' and switches' operational systems\r\nBasic fibre troubleshoots with power meter and looping\r\nBasic understanding of technology: WAN/LAN, Wireless, and Cloud\r\nExperience working in or around MPOE, IDF, and MDF rooms\r\nLeadership: Manage a group of 2 or 3 L1 engineers during a project or an incident.\r\nProject Management: Ability to understand a project and its concepts and execute tasks related to the role. Control the timeline, activities and the team on site reporting it to the Project Manager. Be able to negotiate and remove barriers with customer resource on site. Understand technical documentation like rack elevation and floor plan. Adaptability with tasks and timelines.\r\nIncident Management: Strong understanding of incident management, communication, and escalation processes.\r\nCommunication: Excellent communication skills to collaborate with team members, convey technical information, and update stakeholders.\r\nAttention to Detail: High precision in handling sensitive data center equipment to ensure accuracy and minimize errors.\r\nFlexibility: Willingness to work outside regular business hours, respond to emergencies, and travel to remote sites as needed.\r\nContinuous Learning: Passion for learning and staying updated on industry trends to enhance skills and knowledge.\r\nMandatory Skills\r\nMinimum 4 years of experience in data center operations or IT infrastructure support.","datePosted":"2026-06-30T01:40:45.417Z","dateModified":"2026-06-30T01:40:45.417Z","hiringOrganization":{"@type":"Organization","name":"Service Global","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pleasanton","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c186d2ceb734bd4e8a40447c"},"url":"https://jobsearcher.com/jobs/c186d2ceb734bd4e8a40447c"}}