{"schemaVersion":"jobsearcher.job.v1","id":"c16bc1c9fef8509749e41666","url":"https://jobsearcher.com/jobs/c16bc1c9fef8509749e41666","canonicalUrl":"https://jobsearcher.com/jobs/c16bc1c9fef8509749e41666","title":"Office Manager / Creative Admin","description":"Job Title Office Manager\r\nEmployment Type Full Time\r\nJob Location Saddle Brook, NJ (HQ)\r\nSalary Range $60,000 – $75,000 base\r\nPosition Summary The Office Manager is the first point of contact for our clients and a central hub for our office operations. You'll manage inbound and outbound communications, schedule service appointments, process payments, and support invoicing while ensuring accurate records and a smooth flow of information between departments. This role requires strong organizational skills, clear communication, and a customer-first mindset. Success is measured by response times, accuracy of administrative tasks, and the satisfaction of our clients and internal teams.\r\nCompany Summary On the Spot Home Improvements is a home remodeling firm that transforms homes with craftsmanship, transparency, and white glove service. We believe great projects start with great people and a culture of continuous improvement. Our mission is simple: deliver a stress-free remodeling experience that homeowners rave about while creating rewarding careers for our team. Core values include Integrity, Accountability, Craft Excellence, and Teamwork, which guide every decision on and off the job site.\r\nObjectives (Key Duties) Answer phones, respond to emails, and greet visitors promptly and professionally\r\nProvide clear, accurate information about services, timelines, and processes\r\nSchedule service appointments and manage calendar coordination between teams\r\nProcess payments, record transactions, and maintain accurate account information\r\nPrepare, send, and track invoices; assist with collections as needed\r\nMaintain organized customer records and update CRM with notes and follow-up actions\r\nCollaborate with project managers, estimators, and field crews to address client needs\r\nTrack customer feedback and recommend process improvements\r\nCompetencies (Skills & Attributes) Exceptional verbal and written communication skills\r\nStrong phone etiquette and ability to navigate challenging conversations professionally\r\nProficiency with CRM systems, data entry, and common office software\r\nAttention to detail with a high level of accuracy in record keeping\r\nAbility to multitask and prioritize in a fast-paced environment\r\nBilingual or multilingual abilities are valuable\r\nEducation & Experience High school diploma or equivalent required; associate's or bachelor's degree preferred\r\n2+ years of customer service, administrative, or office management experience (home improvement or construction industry experience a plus)\r\nPhysical Requirements Ability to remain seated or standing for extended periods at a desk or reception area\r\nLight lifting (up to 20 lbs) for office supplies and materials\r\nCommitment to Diversity On the Spot Home Improvements is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team where every voice is respected and empowered to contribute.\r\nBenefits Medical\r\n401(k)\r\nPTO\r\nPaid training and professional development\r\nBranded apparel and modern office tools to streamline your day\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Saddle Brook","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:49:45.923Z","occupations":[{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"236118","title":"Residential Remodelers","slug":"residential-remodelers"},{"code":"238390","title":"Other Building Finishing Contractors","slug":"other-building-finishing-contractors"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Office Manager / Creative Admin","description":"Job Title Office Manager\r\nEmployment Type Full Time\r\nJob Location Saddle Brook, NJ (HQ)\r\nSalary Range $60,000 – $75,000 base\r\nPosition Summary The Office Manager is the first point of contact for our clients and a central hub for our office operations. You'll manage inbound and outbound communications, schedule service appointments, process payments, and support invoicing while ensuring accurate records and a smooth flow of information between departments. This role requires strong organizational skills, clear communication, and a customer-first mindset. Success is measured by response times, accuracy of administrative tasks, and the satisfaction of our clients and internal teams.\r\nCompany Summary On the Spot Home Improvements is a home remodeling firm that transforms homes with craftsmanship, transparency, and white glove service. We believe great projects start with great people and a culture of continuous improvement. Our mission is simple: deliver a stress-free remodeling experience that homeowners rave about while creating rewarding careers for our team. Core values include Integrity, Accountability, Craft Excellence, and Teamwork, which guide every decision on and off the job site.\r\nObjectives (Key Duties) Answer phones, respond to emails, and greet visitors promptly and professionally\r\nProvide clear, accurate information about services, timelines, and processes\r\nSchedule service appointments and manage calendar coordination between teams\r\nProcess payments, record transactions, and maintain accurate account information\r\nPrepare, send, and track invoices; assist with collections as needed\r\nMaintain organized customer records and update CRM with notes and follow-up actions\r\nCollaborate with project managers, estimators, and field crews to address client needs\r\nTrack customer feedback and recommend process improvements\r\nCompetencies (Skills & Attributes) Exceptional verbal and written communication skills\r\nStrong phone etiquette and ability to navigate challenging conversations professionally\r\nProficiency with CRM systems, data entry, and common office software\r\nAttention to detail with a high level of accuracy in record keeping\r\nAbility to multitask and prioritize in a fast-paced environment\r\nBilingual or multilingual abilities are valuable\r\nEducation & Experience High school diploma or equivalent required; associate's or bachelor's degree preferred\r\n2+ years of customer service, administrative, or office management experience (home improvement or construction industry experience a plus)\r\nPhysical Requirements Ability to remain seated or standing for extended periods at a desk or reception area\r\nLight lifting (up to 20 lbs) for office supplies and materials\r\nCommitment to Diversity On the Spot Home Improvements is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team where every voice is respected and empowered to contribute.\r\nBenefits Medical\r\n401(k)\r\nPTO\r\nPaid training and professional development\r\nBranded apparel and modern office tools to streamline your day\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:49:45.923Z","dateModified":"2026-08-08T01:49:45.923Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Saddle Brook","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c16bc1c9fef8509749e41666"},"url":"https://jobsearcher.com/jobs/c16bc1c9fef8509749e41666"}}