{"schemaVersion":"jobsearcher.job.v1","id":"c1689bebcea5abfd06da6d4e","url":"https://jobsearcher.com/jobs/c1689bebcea5abfd06da6d4e","canonicalUrl":"https://jobsearcher.com/jobs/c1689bebcea5abfd06da6d4e","title":"Genesys Cloud CX Admin & Support Engineer — Remote","description":"A technology solutions firm is seeking a Genesys Cloud CX Administrator / Support Engineer to provide operational support and day-to-day management of the Genesys Cloud CX platform. The role involves user administration, IVR routing enhancements, and end-user support, ensuring timely resolution of incidents per defined SLAs. The ideal candidate will have experience in Genesys Cloud CX administration and strong troubleshooting skills, ready to thrive in a fast-paced environment.#J-18808-Ljbffr","company":"Glansa Associates","rawCompany":"glansa associates","isRemote":true,"isActive":false,"createdAt":"2026-05-23T15:59:30.295Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Genesys Cloud CX Admin & Support Engineer — Remote","description":"A technology solutions firm is seeking a Genesys Cloud CX Administrator / Support Engineer to provide operational support and day-to-day management of the Genesys Cloud CX platform. The role involves user administration, IVR routing enhancements, and end-user support, ensuring timely resolution of incidents per defined SLAs. The ideal candidate will have experience in Genesys Cloud CX administration and strong troubleshooting skills, ready to thrive in a fast-paced environment.#J-18808-Ljbffr","datePosted":"2026-05-23T15:59:30.295Z","dateModified":"2026-05-23T15:59:30.295Z","hiringOrganization":{"@type":"Organization","name":"Glansa Associates","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c1689bebcea5abfd06da6d4e"},"url":"https://jobsearcher.com/jobs/c1689bebcea5abfd06da6d4e"}}